We live in South County and usually go to this store, but today thought we would take a field trip…read moreto other Berkshires shoe stores up north. Our experience was awful. Two stores' salespersons didn't even look us in the eye and the third told us we had to wait indefinitely for her to be through with another customer until she could tell us what size we should look for in a US 12 for their European shoe selection. We came back "home" to Famous Footwear where we were immediately met with open arms by a lovely and very personable young sales woman. We bought more than we had expected to -- there was much more product than the other stores, plus I think just her demeanor made us want to buy after the dearth of customer service we experienced elsewhere. I wish I had gotten her name, because she is a gem, Famous Footwear. Thank you.

this is the worse store I've walked into, and it's all because of the lack of customer service I…read moreget while I'm there. I don't get a hello while walking in the door, instead the 3 managers sit on their phones behind the register waiting for someone to come up with their purchase or a question. I used to get great service at this store, actually too much service, I always had to say that I am JUST LOOKING. I will not be shopping at this location ever again until they decide to hire REAL people who actually want to do their customer service job. 0/10, would not recommend.

Twigs gb has a perfectly edited selection of wearable, designer clothes. Favorite store ever!read more

I went to find a Christmas present for my wife. Got wonderful support and excellent suggestions…read morefrom the sales person (Julie). Definitely worth the visit! 5 star experience.

Great spot for outerwear. Beth made sure to go above and beyond when helping me purchase a…read morePatagonia rain jacket. Will return!

I have been shopping at Natures Closet since it was in Bennington. I followed it to Williamstown…read morewhen it moved and have seen numerous ownership changes. Somehow, the store doesn't think it necessary to distinguish between mens and womens apparel. Many womens athletic clothes don't use numeric sizes anymore, using S, M, L. It can be difficult to recognize that one rack has mens and the next one womens This morning I went there to get some shirts and a fall jacket. My shopping was interrupted by a saleswoman who asked me if I was looking for mens clothes. This after I had been in the store for a good ten minutes, mistaking some racks for mens and vice versa. I said I was. She then proceeded to try to explain where the mens clothes were. I didn't quite understand her and needed clarification, what racks are for men? For some reason, she took umbrage at my confusion and replied dismissively about one side of the store being for men. I asked if it included the wall racks. She said the right side of the store was for men, giving me the impression that helping me was low on her priority list. When I said, of course, all stores are men on the right and women on the left, another saleswoman chimed in with an "I beg your pardon." So I repeated myself. I had two shirts worth $200 in my hands and had come in prepared to spend at leadt that much, but after the attitude and treatment I received, I decided to buy what I had and leave. At the counter the saleswoman folded my shirts and then just stuffed them in the bag. I've been shopping here for nearly twenty years. Never again and I will tell everyone who will listen to me about this experience. Shabbiest treatment I've gotten from retail in decades.

Beautiful spot in The Berkshires. Unobstructed mountain views in every direction from the stores…read more Worth a stop just off the turnpike in Lee, MA.

I took a short road trip to Lee Premium outlets. On a weekday, it was on the quiet side right after…read morethe holiday. I haven't been here in a while so I decided to check it out as I was looking for a few summer tops. I went into Ann Taylor Loft, Polo Ralph Lauren, Coach and Banana Republic outlet. At Banana Republic, they were helpful in finding my size when I didn't see it available on the shelf. I spent a few pleasant hours just browsing the stores at my leisure.

This hardware store is huge and has everything you could possibly need to repair something. Every…read moresize nail and screw you could ever dream of. They have paint, lawnmowers, signs, bathroom supplies and so much more. The people who work there are very friendly and helpful. They knew exactly where everything was when I asked for some help. The prices were very reasonable for all the products I needed. (nails, a no posting sign, and some spray paint.)

Very helpful staff in all the locations I have tried. Local and wonderful. Kudos. Good varietyread more

For years, Caligari's has carried everything we have needed. The staff are knowledgeable and will…read morewalk us through the store right to the product we are seeking. If they do not have an item they will order it for prompt delivery. Smells exactly how a hardware store should, a pleasant blend of many scents. We have depended upon them for years. They even sell barbecue grills which they deliver and setup for no extra charge.

The employees at this store gave allowed someone to walk out with my $2000 pickup order without any…read moreID or verification. When the police were called I was told to leave with no resolution--no refund nor would they give me the item that was there and available. They admitted to not checking any credentials and allowing this to happen.

Karen is a wonderful salesperson - knowledgeable, helpful and kind. She goes beyond --read more

My family has been going to Paul Rich for generations. Their designers and owners are superb. They…read morehave quality furniture at a fair price and are always willing to help. We've never had a bad experience!!!

I want to give shout out to Tom and Eli, who came to fix my washing machine that I had bought from…read moreCentral Radio. They worked really hard at fixing it so I did not have to buy a new one. I appreciate all they did. They have the greatest personalities and I will recommend Central Radio to all of my friends like I always have. Your customer service has always been top-notch and these two get five stars from me. Mary Ellen Palmer Dalton mass

I boight a ge profile refrigerator from you an this morning all my food in the freezer was…read moredefrosted and ref was warm I called for service an was told a week to a week an a half which is totally unacceptable was told there was nothing she could do for me wow will never buy again from your company