We had heard about this business from some neighbors who had tried them. We decided to check them…read moreout. The moment we entered the store we were greeted by a young lady by the name of Tyler. She spent a considerable amount of time using their equipment to analyze my wife's walking technology. She then spent considerable time asking my wife what she was looking for in a sneakers- in terms of fit and function. Tyler then brought out quite a few pair of different brands of sneakers. She and my wife analyzed each pair in terms of comfort and features. One thing that I found quite impressive was that Tyler had the discussion with my wife vs looking at me even though we were sitting together. Many other sales people in other stores tended to direct the conversation to me even though it was abundantly clear my wife was the customer. Tyler was extremely knowledgeable and personable and patient. She wanted to be sure all questions were addressed appropriately and in the end my wife did choose one of the pair Tyler recommended. This was a wonderful shopping experience and we would not hesitate to return to the Colonie store for future needs. Ask for Tyler if you go and we are sure you will also be impressed.

It's so nice to have a clerk who listens and an establishment that is capable of meeting your…read moreneeds. That was my experience at Fleet Feet. It had been ten years since I was last here, choosing more recently to shop for sneakers at the outlets instead. But I was not happy with the last pair I purchased at an outlet and desired to shop this time where I could rely upon an employee to search, instead of me, through the store's stock for what I was looking for. Vivian did just that. I explained what I was looking for, and described what features I wanted to avoid. She then retrieved from their stock several pairs that met all my criteria. After trying out all of them by walking throughout the store, I made my choice. But I wasn't finished yet. She had responded to an earlier question regarding arch support that none of the brands of sneakers the store carried had arch support. I therefore said I was interested in purchasing a separate pair of insoles that would be appropriate for my feet. She brought me to a 3D foot-scanning machine that showed the shape of my arches. Based upon that information she had me sample several different insoles that would address my needs. Once I made my choice she custom cut the appropriate pair of insoles and inserted them into the new sneakers I was buying. I got to also retain the insoles originally provided by the manufacturer. Overall, a very pleasant experience. Ten days have now passed and I'm quite satisfied with the feel and fit of my new sneakers.

Watch out! I tried to purchase a pair of Brooks sneakers that were in a section of sneakers that…read morewere on sale. At the register I was informed that mine were placed there by mistake and that they would cost me $50 more. I passed. I should have asked for the manager.

Convinced my husband to go to this store after his complaints about knees hurting. He's diabetic,…read moreflat footed and has custom orthotics to place in his shoes. Anton took measurements brought out 3 different athletic shoes for my husband to try on. The patient service provided by a knowledgeable salesman like Anton was wonderful to experience. Husband is now walking with no pain and the price of the athletic shoes and a couple of pairs of socks were reasonable in value. Thank you we will be back.

The service, fit and comfort were all excellent! The shoes are more expensive than at the big box…read morestores but "you get what you pay for." The quality is superior at SAS.

This is the 1st time I've ever done a review but, I feel this business is "5 Star Worthy"! I…read moreCaregive for my 93yo Mother and we just moved to Canaan, NY, from San Diego, CA. She only buys SAS Shoes so, I drove her to this nearest store(45mins away) to get a "Summer color" of her fav SAS Shoe, in July. While in the store, I entered my Mom's name in a contest to win a free pair of shoes and she WON! She was SO EXCITED! We called the whole family to share in the excitement! Today, we went and she got to pick out her new pair of WINTER SAS Shoes! She is SO PLEASED! What a TREAT for her! And, the same saleswoman helped us, both times(long blonde hair), SORRY I didn't get her name! What a SWEETHEART! THANK YOU! THANK YOU! And, more good business to you, you deserve it!

I stopped in for the first time a few weeks ago. I wanted to see what the hype was with the Hokas…read moreand the Onclouds as I only wore Adidas. I was greeted by Jamie who is just the BEST! She is so bubbly and patient and knows her shiz about the difference of every shoe in the store! After trying on soooo many pairs.. I found the one ! They didn't have the color I wanted so she ordered it and they were there in a few days. Now I see what the hype is about .. I'm a Hoka girl now and a new and soon to be repeat customer!! Thank you Jamie and I Run Local !

Very disappointing experience. I purchased a pair of shoes through this seller's eBay store and…read moreimmediately contacted them after receiving the shoes because they had a defect. I was told the purchase was nonrefundable and that I needed to deal directly with the manufacturer. I contacted the manufacturer, but they needed information about the seller in order to help with an exchange. I went back to the seller several times, but they became unresponsive and would not provide the information I needed. I ultimately had to get rid of the shoes and take a $150 loss. I understand the eBay store and their physical store may technically be separate businesses, but from a customer's perspective, they represent the same company. Unfortunately, I was left with a defective product, no meaningful assistance, and a $150 loss. I would not purchase from this business again.

Yes , men's clothes are amazing lots of Tommy Bahama . I know Marcus who is a friend of Hannah's…read more I will be back & love Marcus Blaque for women as well. Kim OConnell

I got a nice custom suit, but it wasn't worth the time or money. I was measured by Antonio, he made…read moregreat recommendations and then a day or two later called asking me to come back to measure again. I went back in, he took the exact same measurements, and I didn't hear anything for two months. When the suit came in, it needed alterations, but getting those done was its own process - the shop was randomly closed one Saturday because of the worker's car trouble. I coordinated a time to drive back over and meet him there and he said he would be away the following weekend so I could pick up the finished suit at their store in Latham. When I drove out to Latham the following weekend, the suit wasn't there. It took about three months from the day that I ordered it to actually pick it up and after a few weeks, I had to return to get it fixed because the jacket stitching had come undone at the seam.

They have a great selection on lots of stuff for the outdoors including camping, hiking, skiing…read moreetc. I always enjoy a stop here when walking downtown Saratoga.

The salesman we worked with was knowledgable and helpful. I as hesitant and he encouraged me to…read moretry the product because it could be returned if it didn't work. "Just keep the packaging." The manager refused and was particularly nasty. We are regular customers and are disappointed that one nasty manager could turn us off to a store . Never again!! Buyer Beware of policies and if a product does not work !!!!

I finally broke down and got myself a custom made suit to wear to a very special wedding. Although…read moreit cost about what I had previously paid for about three suits, it was well worth it. My dimensions have always been a little odd and suits never fit quite right. This suit, however, was perfect! High quality and it will last for a very long time. I couldn't be more pleased. Fitting and service in general was superb. I may go back and get a few custom made shirts to go with it!

I got very lucky and found this wonderful place. Initially…read moreordered 3 custom shirts and when they arrived they fit perfectly and the material is far superior to anything I have worn previously. Have a custom suit on order now, went for initial fitti g and was very impressed by the quality. Cannot wait to pick it up! Robert and his father know their business and provide a real experience. Old school guys!!

Encounter is one of the many small boutiques on the main broadway strip of Saratoga Springs. It…read morefeatures some popular designers, some lesser known designers, and some local designers. Since I usually shop in Beverly Hills, I would not consider this boutique "high end" ie you won't be finding Chanel and Louboutin here. But it is definitely "higher end" than a fair amount of boutiques in Saratoga. Some designers they feature are: Alice + Olivia DVF Vince Citizens of Humanity Rachel Zoe Gold Hawk William Rast Elizabeth & James Michael Lauren Gentlefawn Art of Henri Alkemie MiH Left on Houston What I love: Local designer goods--unique, one of a kind, made from the heart. I also love the hats. The hats for racing season are outrageous and so fun to look at and try on! What I like: the quality of the clothing here is pretty good. They also have bathroom they allow patrons to use, thank god! The bathroom is standard and clean. Service: I only met two women who work here. One is the owner, she is very helpful, knowledgable, and efficient.... although she is not the warmest of people. The other woman is very sweet. Prices: prices are reasonable for the brands they are carrying. Overall would I come back? Perhaps, if the atmosphere would be a little more warm and welcoming.

Stopped in during a weekend in Saratoga. Erin was very engaging and helpful. Great mix of brands…read moreand styles. Came away with several fun pieces. I like that they have some known names as well as some local designers. They offered to order other sizes and ship to me so I could decide on what to keep. Called back today to have them ship a pair of earrings that I loved, but didn't buy initially. Thanks Encounter!