My impression of the mechanic, initially, was very high. But after several visits that solved none of the problems in my car, I started questioning the shop's abilities. I literally wasted a few hundred dollars here for almost nothing in return. The diagnoses I was given were all wrong, and I spent money to repair things that weren't even broken.
First issue, my transmission was leaking fluid. I had a service done on the transmission, and new sealant was applied. The transmission continued to leak, so I took the car back. The mechanic found another leak, replaced a component and said the problem was now fixed. I noticed the car kept leaking, though. We took the car back a 3rd time, and it was inspected again. This time, we were told that the car was not leaking, and it was just residue from the old leak. I took their word for it. Baloney! The car kept leaking transmission fluid.
The AC and heater on the car stopped working. I took the vehicle to the shop, had the mechanic perform a diagnosis for over 100 dollars and was told the compressor was broken. A new compressor was expensive, so we asked Delores to find us a used one. After the used compressor was installed, the AC stopped working in two weeks. To the mechanic's credit, they found us another used compressor and installed it at no charge. The AC stopped working again. At this point, I accepted the fact that my wife and I had been too cheap, and this was our fault. I was willing to take the car back and install a new compressor but wanted to verify that the issue was in fact the compressor. Delores quoted us a price of over 300 to perform another diagnosis. Why did I need to pay for another inspection? You already performed one, and told me it was the compressor. Now, I have to pay for another one?
After finally taking the car to my old mechanic in Lawndale, which is very far but I trust their work, they performed a full diagnosis for 110. I was informed that the sealant that Quality Automotive applied did absolutely nothing. The differential was leaking and had to be taken out. Once taken out, all the old sealant needed to be removed, replaced, allowed to dry and then put back in my car. The AC compressor.....this one really pissed me off. There was NOTHING wrong with the compressor. The condenser is leaking. My original compressor was fine! It was the condenser that was leaking all along. We spent hundreds of dollars replacing a compressor that wasn't even broken. Essentially, every diagnosis that was done on this car was false, and we pretty much just threw our money in the garbage. read more
