Service was great. Quality of work was fantastic. The staff was friendly. Restrooms were clean.!read more

If I could give them zero stars I would. Please save your money and go elsewhere. They will keep…read moreyour car overnight, charge you for "services rendered" and not fix the problem. You will end up going to another mechanic in the end. Not worth the headache, time and money. Please go elsewhere!!

They fixed my car quickly and I think the rate was fair. I met someone in the lobby and she loved…read morethis place and gave high, high praise. I'm bringing my other car today so I would recommend.

Mo and staff is very knowledgeable and has dealt with a broken rack and pinion , axle basically the…read morewhole suspension had to be replaced along with shocks etc. (06 Mdx)I have gotten a tune up done for a 06 Mdx . Transmission drain and fill for a 13" GS 350 and an oil change for an 03 G35 . Price is competitive versus other shops and the dealership. Word of advice pay in cash and avoid the transaction fees for debit / credit cards.

Spun rod bearings in my 2011 Sentra, needed a new engine. Thought it would cost me an arm and a leg…read morefor an engine replacement but L&S auto had affordable pricing with great quality work! My car is running like new, they also installed new timing chain kit as well as gaskets to keep the swapped in engine practically new. They were in contact with me throughout the whole process, great customer service and great technicians Highly recommend, I found my new automotive shop

Please don't waste your time here. I came in to get a simple repair done a tube and clamps…read moreconnected to my fuel pump. They told me they'd replace both, but instead they kept my car for a whole week for a job that should've taken 30 minutes.A day after getting my car back, it stopped working again because the tube wasn't connected properly. I now have someone else fixing it, and they showed me that the same weak tube and clamp are still on the the exact ones I originally came in to replace. I had specifically asked for stronger clamps because the old ones kept popping off, but that request was ignored.To make things worse, they charged me way too much for something so simple, and the staff was rude throughout the process. Save your time money and energy

Excellent job, Very challenging to get low cars in though. Great price compared to other shops.read more

Very nice welds and people there are super kind. I highly recommend for exhaust work!read more

This place is a total rip-off. We brought a car in for inspection, and they went ahead and did it…read morewithout our approval, without a prior agreement, and without ever providing us with a price upfront. Then they tried to charge us $280 for work we never authorized. When we refused to pay, they held our car keys hostage and refused to return our own vehicle. We had to call the police to get our car back. This is dishonest, predatory, and completely unprofessional. Stay far away unless you want to be scammed.

I had a great experience at this auto shop! From the moment I arrived, the staff was friendly,…read moreknowledgeable, and transparent about what my car needed. They provided a clear breakdown of the issues, offered fair pricing, and completed the work sooner than expected. My car now runs perfectly, and I appreciate their honesty and professionalism. I will definitely be returning for future services and recommending them to friends and family!

I received fantastic service ! My car was dead and they had a technician out to my house within an…read morehour. The technician was very professional and knew what he was doing. My VW and me are very happy! The owner was awesome too! Thank you Ratchets N Wrenches ! Great name too!

Beware: Unethical and Deceptive Practices by Ratchets N Wrenches Mobile Mechanic:…read moreI'm writing this review on behalf of my 83-year-old mother-in-law, who had a deeply troubling experience with Danny from Ratchets N Wrenches, a mobile auto repair service. Danny was called to inspect and repair a water leak in her vehicle. He initially quoted $360 via text message--no formal documentation, invoice, or written estimate was ever provided. A few days later, Danny claimed additional parts were needed but failed to specify what those parts were or how much they would cost. Despite multiple requests for a breakdown of charges and parts, no information was given. Then, without warning or authorization for any additional work, Danny texted that the vehicle was "all fixed" and demanded $740--more than double the original quote. At no point was a revised estimate presented, nor was consent given for extra repairs. This lack of transparency and disregard for proper documentation is especially concerning given that the customer is an elderly woman. It's clear she was taken advantage of during this process. Danny's reply was, I can come back and remove all the parts and give your money back, what's an 83-year lady supposed to do? Consumers--especially seniors--deserve honesty, clarity, and respect. Unfortunately, that was not the case here. If you have a like story, please post it to avoid this happening to someone else.

395 Auto is an excellent shop. I have taken both of my vehicles here, and they consistently provide…read moreoutstanding service. Their pricing is fair, and they are very transparent throughout the process. I also appreciate that they update all completed services on the Carfax report, which is very helpful. Thank you!

395 Auto & Performance, if I could give them 10 Stars...I would!!!!!…read moreMy vehicle broke down, I was referred to 395 Auto by another mechanic shop. After careful inspection of my car and attention to detail, I knew I was in good hands. 395 Auto, explained everything clearly, took pictures of what was replaced before and after, they went out of their way to help me. I truly appreciate Brittany, Rene and RJ, for their honesty and fast high quality automotive service. WELL DONE! I recommend 395 Automotive to anyone looking for HONEST,HIGH QUALITY AUTOMOTIVE SERVICE!!! I will definitely be back. Thanks again!

Just purchased a Kia Carnival and had an outstanding experience. Axel was knowledgeable, efficient,…read moreand made the process simple with no unnecessary back and forth. Pricing was the best I found and very fair. Michael in financing was calm, respectful, and explained everything clearly without any pressure. I chose a couple of add ons, but the conversation felt genuine and informative. In and out in about 90 minutes, which is impressive. Easily one of the smoothest car purchases I have had. Highly recommend.

I purchased my 2016 Kia Optima from this dealership as a pre-owned vehicle about 4-5 years ago, and…read moreit currently has only around 90,000 miles. I've now had both passenger-side windows fail -- first the rear passenger window stopped working, and now the front passenger window completely dropped into the door and won't roll back up. I'm struggling to understand how a vehicle with under 100k miles ends up with multiple window motor/regulator failures. After doing research, I found many owners reporting similar issues, which makes this seem like more than normal wear and tear. I reached out to both the dealership and Kia hoping for some goodwill assistance due to the repeated failures. Instead of receiving meaningful help, I was told I needed to pay for diagnostics and was given an estimate of roughly $2,300 to replace both passenger-side window assemblies and motors. What made this experience even more disappointing was feeling like dealership management showed little interest in helping despite me purchasing the vehicle through them and being a long-term customer. I asked whether any assistance, goodwill repair options, or cost-sharing could be considered and was essentially told I would be responsible for the full amount. I was already unhappy with the price I paid when I originally purchased the vehicle and felt I paid a premium expecting quality and support. Having major repeated failures like this before 100,000 miles and then receiving no meaningful help has been extremely frustrating. I expected better reliability and better customer care.

Today was my lucky day and the first thing I did when Mario was done was rush to write this review…read more I have an older vehicle that was running horribly. I had been told that I needed a tune up but the quotes were a lot so I was putting it off. Well it took a turn for the worse and was getting close to undriveable. I made an appointment with a reputable auto repair shop in the area to get it taken care of. They looked it over and called me and said they were declining to work on it because it had over 10 codes on the OBP scan, they had to jump start it from the parking lot (news to me) and could barely drive it into the bay. They recommended taking it to the dealership (out of the question) or start looking for a replacement vehicle. I left dejected, thinking it was a goner. I called around looking for someone who would be willing to work on it and right away. One call was to Mario, who had a mobile service. I wasn't sure about the mobile thing as opposed to a brick and mortar garage but was willing to roll the dice because he had an opening the following morning. He was running behind due and I considered going to a local shop because I thought he might not be able to get to me and I needed it done that day and couldn't put it off. However, I just had a good feeling about him, and because of our phone conversation he really demonstrated a lot of knowledge about my vehicle. I decided to wait it out and have faith in him, and it really paid off. Not only is my truck purring like a kitten again but his cost came under what the shops were charging. In fact, I couldn't even get a firm quote from other people- they were leaving the door open that the price could go up depending on what they encountered and were also talking about $200ish diagnostic fees in addition to the repair cost before the work was done. I'm gonna be calling this guy, and I'm gonna keep his ass busy. I had a trusted mechanic for over 20 years who passed away, and so I was a free agent looking for another good guy. I think I'm officially off the market and I have three cars that need upkeep. 100% satisfaction today. He's definitely a master of his craft and was very fair and honest from soup to nuts. Now if you'll excuse me I have to get back on the gas.

We had a great experience working with Mario. Our old Honda Accord wouldn't start and we ended up…read morerealizing we needed a new alternator for it. Mario came to us and got the job done effectively. His communication was excellent and the price was fair. We recommend him 100% due to his punctuality, great communication, quality service, and professionalism. You can trust him to get the job done and to be honest and direct.