This review is solely based on my customer service experience. Although I did not have my vehicle…read moreserviced here, I went in for a quote and could honestly say that I would come back just because of the excellent customer service. Robert was kind, patient and understanding even when I decided I could not have the service done at the moment.

4 shocks 4 tires Tune up new battery oil change.... The…read morestaff was very friendly good price. Everything guaranteed for 3 years.

They're amazing!!!! By far the best mechanics I've had in years! Not only are they kind, they were…read moreable to figure out the issue with my car in 10 mins and it took them only 2 hour to repair it.

MOE will take care of you! Amazing service, amazing customer service, and super speedy!…read moreI honestly expected my car to stay overnight since I arrived around 4 PM and they closed at 6 PM, but my car was done in just 1 hour and 15 minutes! I needed my serpentine belt replaced, and I also had a screw with a broken head that needed to be removed and replaced. While I was there, I asked if they could take a look at my tire because I was hearing a noise. Turns out, it was a wheel bearing. He even went out of his way to send me a picture of the damaged part so I could see exactly what was wrong. I really appreciated that transparency They took care of everything quickly and professionally. I also checked the prices to make sure I was getting a fair deal, and the prices were right around the average -- so I definitely felt like I wasn't being overcharged. Great service, fair prices, and friendly customer service. I'm very happy with the experience and will definitely be coming back for sure! Thank you, MOE, for the great service! Highly recommend!

Good price/Good welds can't ask for much more & friendly service…read more Made sure exhaust was how I wanted

Excellent job, Very challenging to get low cars in though. Great price compared to other shops.read more

This place is a total rip-off. We brought a car in for inspection, and they went ahead and did it…read morewithout our approval, without a prior agreement, and without ever providing us with a price upfront. Then they tried to charge us $280 for work we never authorized. When we refused to pay, they held our car keys hostage and refused to return our own vehicle. We had to call the police to get our car back. This is dishonest, predatory, and completely unprofessional. Stay far away unless you want to be scammed.

I had a great experience at this auto shop! From the moment I arrived, the staff was friendly,…read moreknowledgeable, and transparent about what my car needed. They provided a clear breakdown of the issues, offered fair pricing, and completed the work sooner than expected. My car now runs perfectly, and I appreciate their honesty and professionalism. I will definitely be returning for future services and recommending them to friends and family!

I received fantastic service ! My car was dead and they had a technician out to my house within an…read morehour. The technician was very professional and knew what he was doing. My VW and me are very happy! The owner was awesome too! Thank you Ratchets N Wrenches ! Great name too!

Danny and his staff are wonderful mechanics, I have used them for years, communication and pricing…read moreis always exceptional with no hidden surprises. I highly recommend this mobile mechanic to fix your vehicle in a timely and pain free environment of your home.

I had a great experience with 395 Auto & Performance. Rene, the service advisor, was very helpful…read morefrom the moment I arrived and walked me through the inspection process. I scheduled an appointment as well. I brought in my 2021 Toyota Supra for a second pre-purchase inspection for extra reassurance since Carvana offers a 7-day return policy. Rene gave me helpful pointers and general maintenance information about the Supra, including what to expect during ownership. He also explained that I would receive pictures from the inspection, which I really appreciated. The inspection cost $250 and took about 2 hours. Afterward, I received both a text and email with the inspection results and recommendations. Rene also shared that he regularly partners with local shops for car inquiries and refers customers to specialists when needed, which showed me that they care about getting people the right help. The front entrance has a smaller waiting area with movies playing, which made the wait more comfortable. One helpful note for first-time visitors: when entering the lot, the main entrance is to the left rather than straight ahead. I accidentally drove toward the back at first, but someone from the smog shop next door kindly redirected me. Overall, the experience was great. I felt comfortable with the service, communication, and professionalism, and I would definitely return to 395 Auto & Performance in the future.

Great job guys! Thank you so much for great service and up front honest pricing . I had called…read morearound and other local places wanted to charge me $185.00 dollars just for a diagnostic. NOT here. They diagnosed my car for free and gave me an estimate and we were very happy with the price and the honesty and VERY happy with their work

Hector Found the Tellaride we were looking for and saved it…read morefor us. No hassle in and gone hour and 35 minutes. Hector is very professional and knowledgeable of his products. Hector was always In contact And not annoying. Hector it was a pleasure working with you. Ray and Robin Paci

I purchased my 2016 Kia Optima from this dealership as a pre-owned vehicle about 4-5 years ago, and…read moreit currently has only around 90,000 miles. I've now had both passenger-side windows fail -- first the rear passenger window stopped working, and now the front passenger window completely dropped into the door and won't roll back up. I'm struggling to understand how a vehicle with under 100k miles ends up with multiple window motor/regulator failures. After doing research, I found many owners reporting similar issues, which makes this seem like more than normal wear and tear. I reached out to both the dealership and Kia hoping for some goodwill assistance due to the repeated failures. Instead of receiving meaningful help, I was told I needed to pay for diagnostics and was given an estimate of roughly $2,300 to replace both passenger-side window assemblies and motors. What made this experience even more disappointing was feeling like dealership management showed little interest in helping despite me purchasing the vehicle through them and being a long-term customer. I asked whether any assistance, goodwill repair options, or cost-sharing could be considered and was essentially told I would be responsible for the full amount. I was already unhappy with the price I paid when I originally purchased the vehicle and felt I paid a premium expecting quality and support. Having major repeated failures like this before 100,000 miles and then receiving no meaningful help has been extremely frustrating. I expected better reliability and better customer care.

Today was my lucky day and the first thing I did when Mario was done was rush to write this review…read more I have an older vehicle that was running horribly. I had been told that I needed a tune up but the quotes were a lot so I was putting it off. Well it took a turn for the worse and was getting close to undriveable. I made an appointment with a reputable auto repair shop in the area to get it taken care of. They looked it over and called me and said they were declining to work on it because it had over 10 codes on the OBP scan, they had to jump start it from the parking lot (news to me) and could barely drive it into the bay. They recommended taking it to the dealership (out of the question) or start looking for a replacement vehicle. I left dejected, thinking it was a goner. I called around looking for someone who would be willing to work on it and right away. One call was to Mario, who had a mobile service. I wasn't sure about the mobile thing as opposed to a brick and mortar garage but was willing to roll the dice because he had an opening the following morning. He was running behind due and I considered going to a local shop because I thought he might not be able to get to me and I needed it done that day and couldn't put it off. However, I just had a good feeling about him, and because of our phone conversation he really demonstrated a lot of knowledge about my vehicle. I decided to wait it out and have faith in him, and it really paid off. Not only is my truck purring like a kitten again but his cost came under what the shops were charging. In fact, I couldn't even get a firm quote from other people- they were leaving the door open that the price could go up depending on what they encountered and were also talking about $200ish diagnostic fees in addition to the repair cost before the work was done. I'm gonna be calling this guy, and I'm gonna keep his ass busy. I had a trusted mechanic for over 20 years who passed away, and so I was a free agent looking for another good guy. I think I'm officially off the market and I have three cars that need upkeep. 100% satisfaction today. He's definitely a master of his craft and was very fair and honest from soup to nuts. Now if you'll excuse me I have to get back on the gas.

We had a great experience working with Mario. Our old Honda Accord wouldn't start and we ended up…read morerealizing we needed a new alternator for it. Mario came to us and got the job done effectively. His communication was excellent and the price was fair. We recommend him 100% due to his punctuality, great communication, quality service, and professionalism. You can trust him to get the job done and to be honest and direct.

Once I found James I've been taking my vehicle there for years he's an honest mechanic with good…read moreprices

This place I thought was cool ended up being a auto repair place you have to watch check your car…read morebefore you leave they broke parts on my car then tried to charge me for what they did and they dont do good work had to go back to many times for the same rlthing