Just purchased a Kia Carnival and had an outstanding experience. Axel was knowledgeable, efficient, and made the process simple with no unnecessary back and forth. Pricing was the best I found and very fair. Michael in financing was calm, respectful, and explained everything clearly without any pressure. I chose a couple of add ons, but the conversation felt genuine and informative. In and out in about 90 minutes, which is impressive. Easily one of the smoothest car purchases I have had. Highly recommend. read more

I purchased my 2016 Kia Optima from this dealership as a pre-owned vehicle about 4-5 years ago, and it currently has only around 90,000 miles. I've now had both passenger-side windows fail -- first the rear passenger window stopped working, and now the front passenger window completely dropped into the door and won't roll back up. I'm struggling to understand how a vehicle with under 100k miles ends up with multiple window motor/regulator failures. After doing research, I found many owners reporting similar issues, which makes this seem like more than normal wear and tear. I reached out to both the dealership and Kia hoping for some goodwill assistance due to the repeated failures. Instead of receiving meaningful help, I was told I needed to pay for diagnostics and was given an estimate of roughly $2,300 to replace both passenger-side window assemblies and motors. What made this experience even more disappointing was feeling like dealership management showed little interest in helping despite me purchasing the vehicle through them and being a long-term customer. I asked whether any assistance, goodwill repair options, or cost-sharing could be considered and was essentially told I would be responsible for the full amount. I was already unhappy with the price I paid when I originally purchased the vehicle and felt I paid a premium expecting quality and support. Having major repeated failures like this before 100,000 miles and then receiving no meaningful help has been extremely frustrating. I expected better reliability and better customer care. read more

Hello I am sure no one will read this or even care. But I went to your dealership on Tuesday 5-12-2026 around 10:45-11:00am. I was greeted by an older gentleman I believe he was possibly from India. He asked me what I was looking for and I told him White, GAS x-line he informed me that I needed to look at a a Ex a lower level I explained I want the x-line He walked ahead of me mumbling to himself took be over to the Peestige SC hybird and I said sir that is not what I want can you show me what I am asking for. Off to the front of the lot by the gate he looked at me and said you have your choice of this one or that one. Excuse me why are you being so rude to me. Yes I am an older ladies that knows what I want. If that's how he treats all women then he should not be selling cars. Then he snapped at me are you here to BUY, RUN NUMBER OR WHAT. He walks towards the door of the big at which time I was very stunned By his behavior. I WAS SO UPSET WHEN LEFTED YOUE DEALERSHIP HEAD TO ANOTHER KIA Dealership I went to exit the freeway and go home he ruined it for me as a new customer. OH hell no he is not ruining my day instead I went to another dealership they were absolutely amazing friendly took me for test drives of the different level of the Sportage then I purchased the X-LINE AWD/FWD . So the moral of this story is, you shouldn't treat people wrong. You shouldn't treat people like they don't have the money to buy a car. Don't want to waste your time with them and you need to learn how to deal with the public because you lost about a $75,000 sale last night. Now, hopefully somebody took the time to read this since I took the time to write it because I will also be posting this on Yelp about your dealership read more

Hector Found the Tellaride we were looking for and saved it for us. No hassle in and gone hour and 35 minutes. Hector is very professional and knowledgeable of his products. Hector was always In contact And not annoying. Hector it was a pleasure working with you. Ray and Robin Paci read more

Perris Valley Kia - New Tellaride - Car Dealers Near Me - Perris, California

My husband and I went this Saturday to look at vehicles and from start to finish, our experience with this dealership was nothing short of amazing. The entire team made the process smooth, stress-free, and genuinely enjoyable. A huge thank you to Jessy and his team Jose and Victor for taking such great care of us during our purchase!. They were professional, patient, and made sure we felt confident every step of the way. You can tell they truly care about their customers--not just making a sale. What really stood out was something that happened after we left the dealership. Later that day, we stopped at a charging station, and Bailey--who works at the dealership--unexpectedly approached us. He had no idea who we were or that we had just purchased from PVK, but he still took the time (even after hours) to help us understand charging, setting up an account, and finding compatible stations for our Kia EV6. That kind of genuine, unprompted help says everything about the team and the culture at this dealership. It wasn't about recognition or credit--just someone going out of their way to help. It's rare to experience this level of customer care, both during and after the sale. We truly appreciate everyone and will absolutely be recommending this dealership to friends and family! read more

Perris Valley Kia - Car Dealers Near Me - Perris, California

I was helped by Adam, he was very patient with me in helping me decide what I wanted to get. I was able to get my other car paid off fully and get into a new car! Didn't think I would come and get a new car but I'm glad I did! read more

Just purchased our third Kia but the first one at Perris Kia. Bailey was awesome, super communicative, friendly and no hassle. We drove an hour and a half to pick it up from them and would do it again next time! read more

My name is Kenneth, and I recently had the pleasure of working with Mo Salam while searching for a new car. From the moment I walked in, Mo treated me with genuine respect and professionalism. He took the time to understand exactly what I was looking for, asked the right questions, and never once made me feel pressured. Not only did he find the perfect car for me, but he also made the entire experience smooth and enjoyable. His knowledge, patience, and dedication truly stood out. I've worked with salespeople before, but Mo went above and beyond in every way. If you're looking for someone who will actually listen to your needs and work hard to get you what you want, I highly recommend asking for Mo Salam. I couldn't have asked for a better person to help me through this process--he's a true professional and an even better human being. read more

Perris Valley Kia - Car Dealers Near Me - Perris, California

Summary: If you visit this location, especially on a Saturday, I strongly recommend marking your tires beforehand and confirming that all promised services--like tire rotation and inspections--are actually performed. Saturdays consistently suffer from a shortage of mechanics, and this has affected service quality. This was the second time I experienced excessive delays due to mechanics calling in sick. It may be worth reevaluating whether this location should remain open on Saturdays for the safety of your family. Background: On Saturday, May 24th, I brought my car in for its 40K service, which included a tire rotation, oil and filter change, and a complimentary multi-point inspection. I also reported that the car was shaking at freeway speeds (65-70+ mph) and asked them to check the alignment. I was told that the alignment machine wasn't available that day and that only one or two mechanics were working that day. They advised me to return on a weekday for the alignment. Since I had a long trip planned to Los Angeles and San Diego (~322 miles), I scheduled a follow-up appointment for June 4th. Upon arrival, the service advisor performed a visual inspection and asked me to turn the front tires to check the inner tread. To our surprise, the front tires were severely worn on the inside due to misalignment and needed to be replaced (see picture). They initially offered to sell me a new set of tires, but since they weren't in stock, I would have had to wait until the next day. I declined and went to a different tire shop for new tires and alignment. At the new location, the technician inspected the tires and confirmed that this level of wear would not have occurred in just 11 days. It should have been caught during the May 24th inspection and rotation. This raised serious concerns that the tires were never rotated or properly inspected. I returned to the Kia service center a few days later and spoke with the service manager. I explained the situation and showed him the service report, which falsely indicated that the tires were in good condition (see picture). He said he would investigate and follow up. A few days later, he called back and said the mechanic had seen the tire damage but didn't think it was serious. They offered to refund the cost of the tire rotation. However, the issue wasn't the money--it was the fact that my family's safety was compromised due to negligence, and no corrective actions or process improvements were promised. This location also pressures customers to leave positive reviews. I was encouraged to give a high rating, which I did, but later found I couldn't change it (see picture). I will be contacting Kia Corporate to report this incident. I hope they address the staffing shortages and ensure that all listed services are properly completed. No family should be put at risk due to incomplete or negligent service. read more

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We bought our car last Saturday and the check engine light came on the next day. We brought it into the Kia Dealership, I over heard one of the mangers saying we will only pay for the diagnostic. He did not know I over heard him say it to Olivia the repairs rep. Not at any point did someone reach out and apologize about what had happened. I had to take the day off of work to get the car diagnosed. I had a friend run a diagnostic before turning it into Kia in Perris. The diagnostic stated it was the Catalytic Converter. When I told Olivia she stated they reset the check engine light. To my understanding they never checked my concern with the catalytic converter. She just stated let's wait and see if the check engine light comes back on. I told her I would not pay for it. She did not reassure me that it would be covered. Poor customer service read more

Great Experience at Kia Perris - Thank you Brianna! We had an amazing experience at Kia Perris, and I really want to give a huge shoutout to Brianna for taking care of us from start to finish. We came in with a lot going on and some complications, but she stayed patient, professional, and genuinely helpful through the entire process. She made everything feel simple, explained things clearly, and never made us feel rushed or judged. Brianna went above and beyond to make sure we were taken care of, and honestly it ended up being the best experience we could've asked for. If you're looking for someone who truly cares and will help you every step of the way, ask for Brianna. Thank you again Kia Perris--we really appreciate everything! Highly recommend! read more

PÉSIMO servicio!!! no recomiendo para nada el area de servicio de esta agencia, no te contestan en las extensiones, te dicen que no hay personal y cuando contestan no te resuelven enserio no compren ni vayan a esta agencia !!! Solo cuando compras ahí sí te tratan bien y te atienden al 100, si necesitas otra cosa les vale, al final del día EMPLEADOS que no les importa el cliente read more

Me and my husband came and met with Mo Salam! He was great to work with and was very kind! He gave us a great deal on our now new family car. I highly recommend seeing Mo Salam! read more

Outstanding, Great experience! Needed to replace my 8 yr/178K Kia. On a Fri, was brought in by Adam A. and met with Joseph H. who test drove with me and showed the car. These 2 staff are stand up guys! Adam has a boisterous presence, underneath he's kind, likes to make jokes, and likes to see customers drive off happy in their new car. Joseph has a super calm and polite personality. Over 10+ years, he knows the industry, the numbers, and sales tactics, but he is not patronizing and does not have an ego to try to "one-up" the customer to close a sale. He's attentive to your situation and listens you. On the Fri, I sat down and we exchanged offers. No sale at that time, and the next day I visited 2 other dealers: One down the road and the other in Palm Springs. Those experiences weren't great, the sales Mgr in PS was arrogant, manipulative, stereotypically greasy and untrustworthy. And their cars had HIGH markups. In the meantime, Adam kept calling me the next day, determined but not pushy, stated they were a fam business and really wanted to get me the car. Long story short, I went back on Sunday (2 day shopping total) and I got the new car. Joseph and Adam worked together bringing my offer up the chain to the sales Mgr. Later I met the finance guy, Freddy, who was also chill, and the Sales Mgr Joe who was prior service like me and engaging. It did seem like a close knit, family environment compared to the bigger dealers who have high mark-ups, high pressure, and treat you as just another number. I was pleasantly surprised with PVK and got along well with them all. In the end, very satisfied with purchase. This was my experience. read more

My name is Nina! My dad and I came to Kia looking for a specific car, and Mo Salam made the whole experience amazing! He listened to exactly what we wanted and found us the perfect car and on top of that, he gave us a great deal! Mo was professional, friendly, and really went above and beyond to make sure we were happy. If you're heading to Kia, ask for Mo! read more

COME ON PERRIS! Every experience with this location is fantastic UNTIL & UNLESS you encounter the wrong person in the service Dept! Why do the salespeople even tolerate working with this gentleman who is consistently mentioned by name in the bad reviews? That is horrible for business. "C" can be nice as long as you ask no questions & just pay. Something is off here as it is rare to interact with such imbalanced belligerence from someone who is supposed to be of service. read more

Awesome customer service. Great sales man Joseph would recommend 100%. Ask for Joseph he'll take care of you! read more

DO NOT buy a car here !!!!! They have the most horrible customer service, every single time I call they don't answer & I can't leave a VM because their VM is full !!!!!! BAD BAD customer service, will not return to this dealership ever ! read more

Freddy and axel were great and not at all pushy. Had a great experience, will definitely come back to this Kia for the next one.

do not buy a car from this dealer do not buy a car from this dealer and do not have your service performed by this dealer. the original sales experience was great: they found the car we wanted and they brought it from victor valley. we appreciated this. we pride ourselves in giving our business to local businesses. however, in this case, it was a mistake. we bought a 2025 sportage from perris valley kia. it was our 3rd kia. we were expecting that it was the start of 10 years getting serviced by them. Especially since this was our 3rd kia! instead it turned out to be the beginning of a series of opportunities for them to hide behind excuses. it all came to a head because the tinting was bubbling; their story was that it was not a kia tint and we would have to go back to the victor valley dealer: without any help from them. because we were persistent, we ended up in a room with the sales manager and the service manager. i'm sorry to say that the results were the same: they did not help us get the tinting issues corrected. worse than that, they didn't even offer to give us our first oil change for free. these guys are just bad. read more

Please do not go here !! The worst dealer shit ever. Save your money and go somewhere else. Don't let them make you think you have to pay for leather protection and battery that is all bs. They just want to scam you and rip you off. read more

This place is not a good business I informed Carlos that I think it's just a battery and that I was paying for a rental by the day turned the car in Thursday morning told me it wasn't the battery then called back the next day saying it looks like it's the battery and key fob battery so now it's been 4 days and Carlos is off and they can't tell me what's going on manager didn't answer phone and hasn't called back what a terrible experience ain't recommending read more

I'm having a great experience with Axel. He's a very friendly sales guy and he's been very patient with me telling me about all the features of the car, taking me on a test drive and he's even going to deliver the car to my house which is like 50 miles away. read more

Perris Valley Kia - My new car - Car Dealers Near Me - Perris, California

My wife and I came in looking for a new car and left very satisfied. I highly recommend this location and the salesman Mo Salam! Overall whole experience was awesome and he was not pushy at all like your "typical" salesman. read more

Steer clear of this dealership & more specifically these men pictured. Michael who is now the finance manger was a salesman when we leased a Kia ev6. Michael told us he was discounting the car to 33k around 37k after tax, title, licensing, etc, since it had been sitting around the lot for a year (it was a 22 and was leased in 23). They also leased us a scratched car to which they advised we bring it back & promised to buff it out & charge it as we got it not charged as well. We brought it back & they "buffed" it out which actually made it worse & then said sorry that's all we can do for it. They did charge it fully though. Well, turns out, 37k is not what she paid, about 50k is what he put on the documentation and she only realized it when she tried to upgrade to a newer model & nobody would do it because she owed more than it was worth & the only reason that is, is because they lied and manipulated the situation to bate & switch causing her to owe more. Later in the lease we brought it back & explained the grievances with text message evidence from 2023 & they advised there is nothing they can do to get her out of her lease & into a legitimate one. The crooked salesman is now a finance manager so I know he's doing crooked deals. The sales manager & GM also were involved and they too advised there is nothing they can do to rectify the situation that their employee put us in. They chose to not make it right and maintain a Kia customer. Audi would neverrrrrrr! This is & will be the last Kia anybody I know will ever purchase or lease. I will be sharing with my large following on social media & contacting arbitration as well! I have also contacted the president & CEO of Kia America Seungkyu Yoon as well as the COO/EVP Steven Center, VP of sales & aftersales operations Greg Silvestri, and VP of sales operations Eric Watson regarding this matter. read more

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I am very satisfied and happy with my experience at the Kia dealership in Perris. Our Kia product specialist Joseph was very nice and his service was exceptional. He talked with us about our doubts and didn't rush us in order to show and explain all of the models available. Finally, we left with a k4 GT Line and we were also so happy with the financial side of this. Joe got us a great deal! read more

Perris Valley Kia - Our new ride. Thanks Joseph and Joe! Hooray to Kia of Perris - Car Dealers Near Me - Perris, California

Took my Kia Niro hybrid in because the check engine light came on and another light that I didn't recognize. Olivia in service told us she would call us with the diagnosis and we already grabbed a rental from Enterprise which is right down the street. She called the next day saying that the hybrid battery was faulty and needs to be replaced. She said fortunately in California they have an extended warranty and it will be covered as well as the loaner car. We trucked down there, turned in the rental, walked to Kia, signed the invoice and paperwork and were on our way home. She said it would take 5-7 business days for the battery to come from Texas. She called on the 4th day and said battery is in but they found a faulty module and gave us an estimate of $1200 and gave her the ok. Next day she called and said ready for pickup. We went down the following morning since it was late in the day. Total for module and labor was $789. We have had the car for a week now and every thing is working well. read more

This dealership is a joke. I took my Kia Sorento in for recalls on it. I spoke to Carlos by phone and he said to bring it in and it would be done in 4 hours. After the 4th hour of not hearing back I called to get an update. Carlos said, "I've been trying to get ahold of you." To which I replied, "I have no missed calls." He then responds with, "isn't your number 951..." and I say, " no, my number starts with 562." He then proceeds to say that when they were attempting to change the rear view camera, the rear view windshield shattered and won't have anyone to go fix it until the next day. He offered to put me in a loaner. I said I don't have a ride to pick up the loaner. He then says he can send a Lyft. At this point I'm irritated because I just want my car fixed. I tell him that since I'm declining the loaner and Lyft they should at least give me a complimentary alignment and tire rotation. He said he can't do that. I said but you guys broke my windshield. He says nochalantly, "yeah it happens" Really?! Long story short I spoke to Eddie the service manager and he said he would do the alignment but can't guarantee a tire rotation because they have a hectic day. My husband went the following day to get my car and there was only one lady at the service desk. Everyone else had gone home. When my husband got the car the passenger front seat and drivers seat had sand or dirt on them. I know for a fact that my car was clean when I took it in for service because my husband drives it for uber and did a few rides the morning we took it in for service. If you know anything about driving for Uber or Lyft your car has to be spotless clean. It is unacceptable!!! I can't believe we were treated that way. I would NEVER recommend anyone going to Perris Valley Kia. read more

Perris Valley Kia - Sand and dirt on the carpet and pedals - Car Dealers Near Me - Perris, California

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Kia service Perris is a joke! We have gone to this location for at least a decade and never had an experience like this. We take in our car after noticing that after we fuel up and come home with a full tank and store our vehicle in the garage, that our garage would smell like gasoline. At first we thought maybe it's an escape from not tightening the lid correctly. So we tightened it and after a day of use the smell went away. The fallowing time when we fueled up again, the same smell came back so we opted to buy a new lid that would better tighten and again after a ride around the smell would go away. Well long story short it happened again and we decided to investigate and check the fuel pump and sure enough there was a leak. We take it in to this location and they give us the run around and say they didn't find any leak when they were told that there was a leak in the fuel pump. Well they say we checked the engine and didn't find anything. So we figure maybe they don't know where the fuel pump is and so we tell them where it's located to help them out a little. Make their job a little more easy. Well, they say they checked and found no leak, no evidence of any leak and even have a video to prove it. So in attempt to replicate our experience with the smell, we take in our own gas because they wanted to charge us ten dollars per gallon to fill up our tank to see if they could smell the fuel and or see the leak. We leave it yet another day so they can inspect the following day and they say they found nothing. By this time a week has gone by they say we have to pay for them inspecting our vehicle and charge us three hundred plus with discount included. Mind you Kia Motors web page has a bulletin regarding this specific problem and states that it is covered under warranty. We qualify under this warranty. So we pick up our car and bring it home. We inspect it ourselves and sure enough there's a leak and it's wet and here we go again to show them the evidence and like a dog with its tail in between its legs they have to admit there is a leak and are refunding our money. To top it off a salesman makes a joke to be careful with such women(employee) because she has the number to ICE. In the times we are living as a nation he made a poor choice of words. I am very disappointed of the service and treatment we have received from this location/employees. What an embarrassment. Side note it has taken 2plus weeks for a full refund. Still waiting! read more

My son'scar been there for two weeks and still have not heard anything about the car should've took it somewhere else !

This is Jacqueline Elliott. I am at Perris Valley Kia with Mo Salam. He gave me a great deal on a new purchase of a 2024 Kia Sorrento his service was impeccable. The speed of processing was great. I'm a very pleased customer. I definitely recommend Perris Valley, Kia to any and everyone looking for a car. COME SEE MO! read more

Perris Valley Kia - Car Dealers Near Me - Perris, California

Worth the drive from Orange County Bought new EV9 with help from Dilcia and the experience was very smooth. I was at dealership for under two hours including test drive (they let my wife and I take it on our own), signing all the paperwork and then Dilcia helped me set up phone and Kia Access app. Before arriving, I talked to Dilcia over the phone and she was able to confirm a good price for me. She also worked up the out-the-door pricing so I know there would be no surprises. She even offered to put the car on hold for me (on a Wednesday) so I could come on Friday when my wife and I did not have to work. Overall - excellent friendly service from Dilcia. Unlike another Kia dealer I visited (Car Pros in HB), Perris Valley Kia did not try to force me to buy any overpriced dealer add-ons that I did not want. They did the sales pitch on extended warranty, but I politely declined and that was that. Overall, this was probably my best experience at car dealer. It was worth it to make the trek out from Orange County since the dealers in OC either tried to force a lot of unwanted extras or would not commit to a price before I visited dealer. I just bought my new Kia and will likely have serviced at location closer to my home, so I cannot speak to the service department (most of the bad reviews on Yelp seem to be related to service department). read more

I came here with my parents & Mo helped me find the perfect car! He gave us a great deal and was very helpful and attentive. Definitely recommend coming to Mo here at Perris Kia. read more

Bought a Sorento and worked with Mo and Joe. They were super helpful and gave us a great deal! They were patient with us and did not try push anything on us. It was an easy transaction and a great experience. read more

One of the best and smooth experience I have had while buying a car for my wife. We settled on a jeep grand Cherokee, The salesman Joesph Hernandez and the rest of the staff was exceptional, he was patient and kind helping us each step of the way in process. Many thanks to Joesph and the Perris Valley Kia team!- William Cook read more

Perris Valley Kia - Car Dealers Near Me - Perris, California

This place is great! Our salesman Mo was amazing. He is very personable and does everything he can to get you the best deal. We never felt pressure either. Mike, the finance guy was great too! Highly recommend. read more

The service center is unreliable, unorganized, and extremely uninformed. I've scheduled two recall appointments sent from the manufacturer, both times I have left there WITHOUT THE PROBLEM fixed. First time with an oil cap sat for three hours before I was informed they didn't have the part, when the appointment was scheduled for that specific reason. And yesterday I dropped my car off for an engine recall that came in the mail and the service department was familiar with, they took my car in with my information and told me they'd contact me the next day. No one ever called I started calling and after multiple stems guy a tech that told me "literally just now we hit told that recall was canceled and we cannot do anything to ur car" no answers just do you want to leave it or come get it? Call corporate if you want answers and basically I could go fly a kite.. read more

I would give zero stars for this business if I could. I have had a Kia for the past seven years (two different cars). A year ago I moved from San Diego to Riverside County, so had to change where I get my Kia serviced. I had been going for years to El Cajon Kia in San Diego County, which is seriously the best service department ever, hands down! When you pull up to their service area, the attendant is out to check you in within 1-2 minutes max. They hustle!! I could not imagine the difference would be so vast in terms of customer service between El Cajon Kia and Perris Kia, but it absolutely is! This rating and review is for the service department at Perris Kia. I have never purchased a car from them, nor would I ever knowing what I know now. No matter which service consultant you happen to be assigned when you take your car in, they ALL seem to have a chip on their shoulder. It's beyond ridiculous!! You never get the feeling that the customer matters at all! You're simply a body there to annoy them, and someone to try to upsell on unnecessary items. They contacted me a couple months ago specifically to tell me there was a recall to install the anti-theft software on my car. So I set up an appt, took time out of my workday and took the car in. I was in their waiting room for a good hour when they called my name to let me know the software update was NOT available. That was AFTER they contacted me to set up the appointment. What I've since discovered is that you can search on the VIN number on the Kia customer care site and find out if it's available for your car. They tried to tell me that they first had to hook the car up in the service bay to find out if the software update was available! Simply. NOT. True. This is just one example. I will never, ever go back to this dealership. read more

If you are looking for a new car you have to come here, Joe and Axel went above and beyond my expectations to get us the car that we wanted for a price we could afford. It was a great experience the minute we met Joe, we gave him an expectation that on paper should not have been able to happen and he not only made it happen but better than we expected. Take the time to visit them first before getting overpriced somewhere else. read more

Perris Valley Kia, is the dealership that I go to when I am ready to buy a new Kia. Mo Salem is an amazing salesman. Mo is very kind and courteous, not pushy . He explained every thing about my 2025 Kia Sportage and gave me a very great deal. I will point my family and friends to Perris Valley Kia! Thank you Mo Salem and all involved with my purchase! read more