Had a quick and smooth purchase with Ezra M!! Would…read morerecommend him 10/10 times! We communicated prior to my arrival and he made sure to prep everything he possibly could. Thanks Ezra!!

First time at Toyota of Hemet when usually going to Temecula. Hemet wins by a HUGE margin and for…read moreone reason KEVIN FOSTER in the service department! I had no appt and Kevin took me in like I was a regular for me in and out in a few hours and even taught me how to use my apple car play which I had no idea I had. Big shout out to Kevin! I hope someone high up at Toyota Hemet sees this and recognizes this gentleman because you do not want to let this guy go. I've owned my business for 25+ years and would love to have someone like him on my team. Thank you again

I would like to give one of their car dealers a 10 stars credit his name is JASON. Very nice and…read morevery patients with us. No rushing and he tired to help us to get a car. Very honest guy. Very helpful.

Took shortcut on the inspection and lied about it resulting in transfer case failure. Refused to…read moretake accountability. Bought a new car and took it to them for a full inspection. In their report they specifically say they checked and passed transfer case fluid level and condition. They did not, and the transfer case failed (there was literally NO oil). When confronted, they admitted they did not check the fluid, and yet refused to take any accountability for the failure and their lies. I sincerely hope that there are better people in the Hello auto group and Mazda as a whole, but what I can say for certain is that the service side of hello mazda Temecula will take shortcuts, screw you, and will not be sorry. Take your business elsewhere.

Took my daughter to buy her first vehicle and Tony Chavarria was the best, personable sales man I…read morehave ever dealt with! Made things easy, was knowledgeable and helped us from start to finish.

This was my second visit to Tim Moran Ford. I left a five star review on goggle last time. It…read morewon't let me review again, so I will yelp! The experience was stellar! To note, I had to leave quickly and (Bless his heart) Tyler found me truck and expedited its return so that I could head back home. I soooo appreciate this exceptional customer service!! Please give Tyler a pat on the back and a bonus!!!!!

Review of Service Department…read more We've had our fair share of bad dealership service departments, but this one takes the gold. I've had a couple great advisors here, but Ken is the guy! He is easy to work with, quick communication and updates, and good energy. Easy to make appointments, quick check ins, good discounts, and a great waiting area. Ken will be my go to guy!

My Experience with BMW of Murrieta…read more I want to make it clear that this review reflects my personal experience. Every customer's situation is different, and while my experience was disappointing, someone else's may be completely positive. My intention is simply to share what happened so others can make their own informed decisions. I placed what I understood to be a refundable deposit for a future vehicle allocation. When I later decided to cancel and requested a refund, the process became far more difficult than I expected. Despite multiple attempts to resolve the matter directly with the dealership, I was unable to obtain my deposit through normal communication. It wasn't until I escalated my concerns to the corporate office of the Hendrick Automotive Group that the situation changed. From my first interaction with the corporate team, I felt that my concerns were taken seriously. They were professional, courteous, responsive, and genuinely committed to understanding what had happened. Rather than simply dismissing my concerns, they reviewed the circumstances, communicated with me throughout the process, and ultimately resolved the matter by refunding my deposit. Their level of customer service was outstanding, and I truly appreciate the professionalism and integrity they demonstrated. They restored a level of confidence that I had lost during my experience with the dealership, and for that I am sincerely grateful. Since then, I purchased a BMW M3 from another BMW dealership. Ironically, BMW of Murrieta is by far the closest dealership to my home for routine maintenance and warranty service. However, because of my experience, I now find myself hesitant to bring my vehicle there. I want to be clear that I have no evidence that I would be treated differently, but the experience left me concerned enough that I question whether I would feel comfortable servicing my vehicle there. As a result, I am considering driving significantly farther to the dealership where I purchased my M3 in Santa Ana simply because I have greater confidence in the relationship and service I received there. My disappointment was never about changing my mind on a vehicle purchase. Rather, it stemmed from the customer service I experienced and the difficulty I encountered trying to resolve what I believed was a straightforward refund request. I believe transparency, clear communication, and honoring commitments are essential to building trust and maintaining strong customer relationships. Again, this review reflects only my experience. I recognize that many customers may have had excellent interactions with BMW of Murrieta, and I genuinely hope that continues. My goal is not to discourage anyone from doing business there, but simply to provide an honest and respectful account of my own experience and how it has affected my confidence as a customer. At the same time, I believe credit should be given where it is due, and my experience with the Hendrick Automotive Group corporate team was exceptional. Their professionalism, fairness, and willingness to make things right left a lasting positive impression on me, and I sincerely thank them for their assistance.

I had a major issue with my car when the engine, and I was extremely stressed about getting it…read morefixed and figuring out what options I had. Subaru connected me with Lee Quintanilla, and honestly was the best help Iv'e ever had! Lee helped me walk through every option available and genuinely went above and beyond to help me get my car taken care of. What stood out to me most was that he never made me feel like he was simply trying to sell me something. He genuinely seemed to care about helping me personally and finding the best solution for my situation. I'm extremely grateful for all of his help and professionalism throughout the entire process. Because of Lee, Subaru has gained a loyal customer. I would highly recommend him to anyone who needs help with their vehicle. 5 stars all around!

Big NO for Erik. I would definitely recommend AVOIDING Erik Lopez as your advisor, especially if…read moreyou're female. He helped set up my service appointment via instagram, and then when I had posted a picture of a family breakfast, he assumed the males arm in my photo was a boyfriend? So he said he was canceling my appointment and to go to a different dealership. Yeah, big no for me Erik. I've been coming to this location since 2015, you think your personal issues are going to stop me? Lol LEE SAVED THIS EXPERIENCE. If it weren't for Lee, I'd be way more upset than I was. Lee- thank you so much for making me feel so comfortable. You really went above and beyond to make sure I felt safe, happy and you made sure I was set up with a loaner ASAP so I could get to work. Thank you for all the kind and encouraging words. And thank you for making sure my car was safe. I wouldn't go to anyone other than Lee. Thank you again! Lee, you're literally the only reason this is a 5 star review. So thank you

Upon entering the establishment, an employee identified as Jay, who asked me in an aggressive and…read moreunprofessional manner what I was doing there. I explained that I had a scheduled appointment. Jay responded by stating, "Can't work on your car." When I asked why, he stated that he was the only person and "didn't confirm my appointment" I explained that my appointment had been confirmed the day before and that I had arranged my schedule accordingly. Jay responded by saying, "I don't care," while speaking on the phone and refusing to make eye contact with me during the interaction. I then asked what was going on and requested to speak with a supervisor. He said his supervisor would arrive at 10am. I then stated this wasn't nonsense and they should do better. At that point, Jay threatened to call the police on me while my daughter was standing beside me witnessing the entire interaction.

Jay was great! I was sent to him by my cousin and they did not disappoint! The team was great…read moreanswered all questions I had without beating around the bush! I like it straight forward-- saves me time and a headache! Anyways great team super nice they were very kind to me and my daughter. There was a younger gentleman that I'm totally blanking on his name but he was respectful and gave me some great advice for my daughter's push car. Will be coming back again!!! Thanks My Garage!!!

I had an incredible experience purchasing my AMG S63 from Mercedes-Benz of Temecula. From the…read moremoment I walked in, the entire experience felt professional, welcoming, and enjoyable. A special shout-out to Denis -- "the Singing Salesman"! He made the entire car-buying experience fun, relaxed, and memorable. Denis was knowledgeable, personable, and genuinely cared about making sure I was happy with my purchase. You don't come across a salesperson like him every day! My AMG S63 is an absolutely amazing vehicle, and I'm thrilled that I chose Mercedes-Benz of Temecula for the purchase. The dealership made the process smooth and enjoyable from start to finish. If you're looking for a Mercedes-Benz and want a dealership experience that feels personal rather than just transactional, I highly recommend checking out Mercedes-Benz of Temecula and asking for Denis, the Singing Salesman. You'll definitely remember the experience -- and hopefully leave with a smile and an amazing Mercedes!

A complete disaster. Fake CPO inspections and nonexistent management…read more What a disaster! I have owned a Mercedes for over 8 years (bought in the Bay Area) and love the brand. Because of that loyalty, I brought my wife to Mercedes-Benz of Temecula to upgrade her vehicle. We bought a Certified Pre-Owned (CPO) GLA250. I always buy CPO for the warranty and peace of mind. In fact, my current Mercedes was a CPO--it is now 13 years old and has never had a single major issue. This car, however, has been plagued with problems from day one and should never have qualified for CPO status. The previous owner clearly mistreated it, and this dealership absolutely skipped the rigorous inspection they claim to perform. When I confronted the Service Manager about it, he admitted they just looked at the computer records, saw a service history, and "figured it was fine." That is a blatant failure of the CPO promise. Yes, we have brought it in three times, and yes, they covered the repairs under warranty. But because of the constant issues, I reached out to three different people at the dealership expressing how nervous we are about the vehicle's reliability. I asked what they could do to make this right. The result? Total silence. Not a single solution, zero help, and zero accountability. If you want proof of how little this team cares about customers once they have your money, look at the review history here. Management routinely ghosts people, ignores emails, and fails to return phone calls. At the helm of this operation is General Manager Garth Blumenthal, who sets the tone for the entire establishment. When I finally got a response, I was met with zero interest in resolving the issue and a massive attitude. It is clear that customer satisfaction means nothing to him once the check clears. I have received better service at Wal-Mart. We are so dissatisfied with this vehicle and the atrocious lack of service that we are now taking the car to a reputable, independent mechanic for any future work. I will willingly pay out of pocket just to avoid dealing with this untrustworthy staff again. If you are in the market for a Mercedes, save yourself the headache and go elsewhere. They do not care about your business, they do not care about your safety, and they do not earn your hard-earned dollars.

our salesman Chris was very helpful and courteous willing to run back and forth getting keys to…read moredifferent trucks to look at. Ivy is awesome in finance she genuinely cares and answered our questions and made it a pleasure she gets 10 stars!!

I want to give a HUGE shoutout to Nury, Geon, and Ivy. They made the process very smooth. I had a…read moregreat experience with them and want to give them a huge thanks! 10/10 experience.