I'm over 75 years old and Quality Auto Repair (Hemet) is one of the MOST HONEST auto repair facilities I've ever encountered! A different repair shop in Hemet with very good ratings told me (after they did a basic oil change) that my 2 serpentine belts, both of my radiator hoses and the front sway bar links all needed to be replaced. Total bill would be just over $1,100. Quality Auto Repair examined the car, showed me how flexible the radiator hoses were and advised that only the serpentine belts needed to be replaced. The bill came to just over $200! A $900 savings!!! THANK YOU QUALITY AUTO REPAIR! read more

I highly recommend Quality Auto Repair. I normally don't leave reviews but Kelly definitely deserves more than the five stars allowed. He not only completed the repairs we discussed, he addressed and fixed several other issues that multiple other shops couldn't figure out. One of those other issues has been going on for a while and one of the other shops was a Chevrolet dealer. Absolutely five star service and at a better price than the other guy's. Thank you for your help Kelly. read more

I've taken my car here a a few times for Minor issues. They've always been very honest and upfront. Even when there wasn't any issues. Will continue to bring my car here and tell everyone about them. Great customer service as well. read more

Major front end repair. Very satisfied. They stand behind their work. If something isn't quite right they will fix it. Communication was excellent. My repair took a little longer than anticipated, but understandable. It's better that it Right, rather than fast. read more

I highly recommend Quality Auto Repair. Owners Christie & Kelly are knowledgeable, reasonably priced and work very hard to fix your auto problems. Their office cat, Callie is a plus. Located on Palm behind the Mobile gas station. read more

Replace the anti-lock breaking system in my 94 Acura Legend Coupe. I provided a used ABS I purchased from Quality Auto Parts w/guarantee (separate etity that provides guaranteed parts). Owner teste it & it motor failed. I returned part & took second part from same company with same guarantee. Owner tested and installed it, and for the first time since 2018 thatI have anti-lock brakes in my 94 Acura.Legend Coupe that work. I had previously had @ leasr 4 other ABS Systems installed in my Acura. This was an extremely expensive journey, but because of both Quality Auto Parts in Austin & Quality Auto Repair in Hemet CA, I'm in love w my Acura again. I will alwa read more

Excellent place! Very helpful, knowledgeable, and quality work! Customer service is great also! read more

If you need your car repaired when it was promised, don't go here. If you want great customer service, this is not the place. A reasonable price? Nope, not here. To find out, you could have gotten the work done cheaper, faster, and with a friendly business? Gosh, that stings. Under no circumstances would I recommend this place. The name is what really offends me. Give it a truthful name, Rud read more

My car was in and out within two hours. The service provided was impeccable and it was the most pleasant experience. Outstanding care!!

There's nothing better than having a good mechanic in the family BUT if you don't then bring your vehicles here! They are trustworthy reasonable and in my Buick Encores case were able to diagnose the problem when other mechanics couldn't! Something inexpensive relatively speaking can't remember what it was lol but it caused my engine light to go on and with their honest work my car was fixed. I'm a woman and I have intuition and know I've been messed with when it comes to maintenance on my vehices in the past. NOW that is behind me! So put it behind you... Ps My boyfriend also brings his truck here now... read more

Had a wonderful experience with this business !! My starter went out while at the store and I was able to bang on it with a wrench to get it running barely. I started calling places around to see if anyone could get me in to have it replaced while I had it running instead of getting a tow, the guy answered and was very kind and understood right away and told me to bring it in even though It was around 3:30 and they stayed open late to help me, gave me a great price and overall were very kind and went above and beyond. They even waited for me to get a ride back and pick it up same day. Awesome people doing great honest work!! Will be bringing any and all car needs to them from now on! read more

Had an emergency diagnostic ran on my vehicle by Quality Auto . They where fast in finding the problem and responvie in giving me information. read more

This place is Great, Family owned and very reasonable. We took my husbands beater work car here to get the alternator replaced, they didn't suggest, anything else we could do to it, just fixed what was broken(It's a 2010 Mazda w/ 200000+ miles)and less expensive then other shops in town and reliable for sure! read more

Brought my vehicle in to get my scheduled maintenance. It was quick, honest service price, and didn't up-charge me for anything that wasn't needed. Shop was clean, which is usually an indicator of the quality of service and it shows. Kristi was great at keeping me informed and very friendly. I'll be back for sure! Thanks. read more

Last Thursday April 7, 2022 I to my Toyota Tundra in to have the oil changed after I got home I opened up the center console and saw my Registration for my handicapped permit was not in the envelope, I took it out and it was partially wet I laid it out to dry , but it didn't dry turns out it was oil. I contacted the owner on Friday and all I got was we don't do that. and you were by the office . like I could see. the truck was clear at the other end and I didn't go and watch the guy . a couple of days later I decided to check the oil it really wasn't clean. I was concerned about what damage old oil could cause. so I ordered a device to suck the oil out thu where the dip stick is. well that oil was never changed and I was charged $125.06 for Mobile 1 full synthetic oil . I so I went to Walmart and bought Castrol full synthetic oil and added it in place of that old oil. I will contact the owner I think his name Is Lee. and see what he has to say and I do want my money returned If not I will file with my bank a dispute. I have pics of the oil and 2 people who I have a witness. to the fact of the oil and I do have the old oil as well. I was well pleased in the past with the service at this garage. but now I don't trust them any longer so I will find another place to have repairs and other services done. I can not longer TRUST THIS GARGAGE . PERIOD. I plan on contacting the state automotive dept. and file a complain as well as the BBB. and anyone I know also on FB , this is not right to treat a loyal customer like this. I thought I found a honest shop. And one that cared about the customer instead of making excuses . This shop could end up in small claims court as well and filing fee's are $435. so after loosing the suet filing fee's as well as any other expenses can be charged and they would have to pay all of it and they would loose. This is a public service to notify all of you about this issue. I will keep all of you posted about the results. Life it to short for all this. read more

My father lives in the area, had a power steering issues with his car, he said he heard of Quality Auto Repair thru a neighbor, I had him take his car to Kelly, he diagnosed the problem to being only a high pressure hose and a leaking sensor switch. Keep in mind my father is 83 he reached out to me to ask if I could contact Kelly in which I did, he took the time to explain what the issue was and also reported that everything else was in very good shape, at that point I gave Kelly the go ahead with the work. Please keep in mind there was no upscale what so ever. He has earned my trust and my father as a customer. Thank you for excellent service. read more

A few years ago my 2002 Xterra 4x4 was in another local shop. They were unable to get a new distributor, that they had just installed, set correctly. They towed it over to Quality and they had my car running perfectly in under an hour and a half. Since then I have referred two of my friends to Quality Auto Repair. Today I had to drop off my 2005 Xterra for some work. I came without an appointment so they will get to it soon. I have confidence in these people. I would definitely recommend them. read more

Went to my dealership to get my A/C checked. They wanted to charge me over $3000 for repairs not needed. Took my car to Quality Auto Care and was given the service that the consumer deserved. Thank you so much Quality for your hard honesty true value of customer service. read more

Yayyyyyyy we finally found a repair shop that can be trusted ! I brought my 1986 jeep ( my baby ) To quality auto for several different problems Kelly and his wife made us feel very comfortable from the very fist time we drove in . Kelly's statement was " piece of cake " " we will have your jeep fixed ". Yesssss he sure did everything fixed and is running great !!!!! Thank you quality auto !!!!! read more

Quality Auto Repair - Auto Repair Near Me - Hemet, California

The fuel pump went out in my Tahoe. Had it picked up and dropped off by AAA. Had it back within a day. Reasonably charged on the lower end of the online scale. Did not try to charge for anything else. Honest group, will definitely be doing business with them, next time I need a mechanic... read more

We only use this automotive shop. Clean shop and a honest family owned business. No up-selling. Trustworthy and quality work without breaking the bank. Highly recommend. read more

Took my cars here many times over the years and I am pleased with the awesome service! Family owned & Operated. Kudos to the Cristy & Kelly!

I dropped off my vehicle to Quality Auto Repair, they quoted me a price of $1125.00, when I came to pick up my vehicle the price of the repair was $1376.87. THIS IS 251.87 MORE. This was not an error in tax... a small change would not have a big deal. They said that they had to add a thermostat... they did not call me, to tell me of the increase, they figured I would just pay. They said this was normally included, but it certainly was not quoted like this. When I complained, the office manage started screaming at me and Kelly said he would take the parts off my vehicle. I said fine... They quoted the job lower, but figured they would just get customers to pay more money. They told me to never come back, so I say good riddance. If they do this to me as a customer, then this is how they treat everyone. I think the legal, term is "bait and switch". This is a miserable shop, and to be threatened, like this is horrible. I think when the inside manager started slamming pens down, and waving her arms in the air it became ridiculous. I checked the cost of a thermostat, Kelly said they do not charge to put it in but the retail cost is $108.00, (not $250.00). So, lets just call this shop dishonest. Ramona Tire quoted me $1143.00, for the exact job, which they are much more reputable and honest. Stay away from these people... And I will go to Ramona Tire, which I should have done in the first place! read more

Excellent work at a fair price. They did not overcharge me like other shops do. I would recommend this place to my friends

Im new in Hemet and trying to find a great and reliable, trustworthy mechanic and I found one right away. Kelly did a great job and he did the job right away as I waited. I will definitely come back and recommend to others. Thanks Kelly! read more

Great honest place to take your car. They are quick and get the job done without being overpriced.

Just moved to San Jacinto about a year ago one of the hardest things about having problems with your vehicle is finding a good mechanic that you can trust and will do good work and not charge you an arm and a leg for it. I was a little worried bringing in my car to Quality Auto Repair but at the end I left 100% happy and satisfied. Everything went perfect from the customer service to the work done and what I had to pay. Will definitely be bringing all my cars here from now on. Thank you Quality Auto Repair! read more

I'm new to the area and was lucky enough to find Quality Auto Repair on Yelp. They did a great brake job on my wife's car. Reasonable prices and a great attitude. read more

After taking my truck to different shop took it to quality auto they are the best will also take my working truck too reasonable price strongly recommended read more

How often have you dealt with a shop this is honest and friendly and does quality work? If not, then go to Quality Auto. For decades, I went to a local shop that I thought was good, I had an oil change and my car started stalling and eventually died. The shop that did the oil change said they do not do engine work and recommended Quality Auto. My Lincoln was dropped off and it turns out that oil filter material had clogged an oil galley and DESTROYED one of the camshafts and lifters on my Lincoln, they had NEVER seen this happen before. Quality kept me up to date, were so polite and helpful. My car runs like new. Because of the quality work and trust I have in them, I no longer go to my former mechanic, Quality is a shop I TRUST, which is a rare thing to say in this valley. Go and see, you will love these guys. read more

It's nice to have a mechanic that you can trust and Quality is definitely one of those places. Always get great service there and a fair price. Highly recommended. Thank you. read more

Arrived with a Leakey radiator and they took my truck in and by 10 am the next day it was done and working great .

Back in Nov of last year my Drivers side window on my 07 Bug broke. I got a quote from VW and started looking around if I could find a shop closer than Marietta to get it fix. I came across Quality auto and read their extremely positive reviews and it was just down the Street from me so I went there. The Shop was very clean and Organized ( always a good sign) I met two very friendly and nice folks there, they called the Auto Parts store across the street to see if they had the part and they did. They quoted me a rate better than VW and said they could have it done in a couple of hours so I agreed. I had my father pick me up and I took him out to a long Lunch. When I returned my door was on the shop floor in pieces. It seems that when they tried to take the door panel off they broke it in pieces. They were very apologetic and said they had a parts guy who could find them another panel, I actually felt bad for them especially when the mechanic said that that mistake was going to cost him about 500$. They put the Door back together with duct tape, fortunately they had tape the same color as the car. After awhile they had it back together and I asked the woman for the keys, she said "you have to pay your bill first" I said " Oh I'm sorry I though we'd do that when you finished with the car, she said " I'm sorry but I can't give you your keys back until you pay your bill" she was rather cold about it and straight to the point. They had been very nice so far so I paid the bill 400$ . As I was driving away I thought " well that was stupid I bet I never see a new door panel. They had told me to give them a few days to find a door. After a week I hadn't heard from them so I went down there. They apologized and said their parts guy was having a hard time finding a door panel and said to give them awhile to find it. A month later I hadn't heard from them so I went down there again. This time they were both in the office on computer screens, they looked at me when I said Hello but turned back around to their screens and never looked my way again. They said their " guy" was still having a hard time finding a door panel and that it would take longer, I asked " and you'll call me when you get one, right?" they said yes they would. As you have probably guessed they've never called me. They are friendly and they might do great repairs but don't count on them being honest with you. If they'd like to find a door panel call me up and install it I'd be more than happy to amend this review but it's now June so I'm not going to hold my breath read more

I can't say enough about this place. Great customer service, fantastic auto repair and prices. You won't be disappointed. I HIGHLY RECOMMEND THEM. read more

Very pleased with the service I received here. Staff was friendly and knowledgeable. Shop is clean with a nice waiting area. Prices were reasonable, repairs were fast. Will be coming back here for the next wave of repairs. read more

Honest, Reliable, Great Customer Service. I would recommend Kelly, Todd and the crew to anyone for anything from an oil change to an engine install. read more

Fast, accurate and honest diagnosis. Friendly staff. Highly recommended for auto, truck and motorhome repair and maintenance. Great experience read more

Good service. The labor is a little pricey but the mechanics are certified.

I have become a regular customer here. My brakes, oil changes, engine mounts, and air conditioner install, all done with top notch service. Fair prices and honest. I definitely recommend this shop. read more

I received exceptional service from Kelly and his wife at Quality Auto Repair. Very nice, knowledgeable and professional. Got my issue resolved promptly and at a very fair price. I will definitely go back when the need arises. read more