I took my car to Strong Automotive for a drive line seal replacement and service was great, very…read moreprofessional and I am pleased with the work they did. It has been over a month and the job still looks professional and new. No problems whatsoever. In past when I needed help they went beyond the call of duty. Very caring people. K.Hutchinson

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

If i could i could give a zero, i would. I am a single mother and i went in for them to check my…read morecar, 2018 Honda Accord. I was told by the dealership that i needed my left light changed. Thinking it would be cheaper i went to Thrive Automotive. I had been getting work done there for a Iong time which i paid a huge amount that i was not expecting, but i considered them again because they were close to my house. This time they told me i needed a new engine, because one head gasket was blown. My car has never heated up and was running like a champ. I told them not to touch it anymore and that i would be there to pick it up. I asked for paperwork but they would not give it to me. My car currently runs fine btw. I do not recommend going there. They will add more and more to your bill. It is a shady business in my opinion.

Had an appointment and more than 2 hours later my oil change was finalllyyy finished! Just a simple…read moreoil change and it took over a week to get an appointment. Found them from a flyer in the mail, but no thanks, it's way too long for an oil change. This is probably why they have a comfy wait area with drinks and snacks, but I'd rather have my wait time to maybe an hour max. Just an oil change!

When you're traveling and your car has an issue that you don't know what's wrong, Dylan was calming…read moreand reassuring he and his team would solve it. Not only did he solve the issue but one of his amazing mechanics, Levi, showed me a trick so I wouldn't have the problem again. Excellent, professional and quick service and VERY reasonable. It would have been triple or more had I been home and taken it to the dealership. If you live anywhere near Redding or are traveling through, this is the place to take your ride and get ANY repairs, oil changes, etc done! Honesty and quality auto service is difficult to come by but D & L Motorsports has that integrity that's lacking in the automotive shops. A+++ I highly recommend D & L Motorsports! Easy to get to. Just a few shorts turns off the 5 fwy in Redding. Hours 8 AM - 4:30 PM M-F. Closed Sat/Sun and holidays.

Good service. Fair price. They have a lot of bays and capacity to get things done quick.read more

I couldn't be more satisfied with the service I received at Apex Automotive. From start to finish,…read morethe entire staff was friendly, courteous, and professional. They replaced the TCV in my 2021 Subaru and quoted me a fair price that was nearly $1,500 less than what the Subaru dealership had initially quoted. Even better, they had my car repaired and back on the road the very next day. It's clear they take pride in their work and genuinely care about their customers. I highly recommend Apex Automotive to anyone looking for honest, reliable, and high-quality auto repair. They've earned a lifelong customer, and I'll definitely be returning for any future automotive needs.

Several issues and minimal budget, Shane worked with us to get all our major issues fixed and…read morequickly since it was our only vehicle. The only shop we will bring our cars to from now on.

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

Who charges a diagnostic fee for every single issue? I did not authorize this ahead of time and I…read moreended up paying over $300. Other customer reviews showed comprehensive courtesy inspections were included as well as an extensive courtesy brake and Tire inspections. I was charged to diagnose a rattle in my brakes. Not only did they diagnose the rattle wrong but when I asked to correct it..It is now still not fixed.. instead, they bent the clips out to build more tension and put spray glue on the calipers to hold them down. I live an hour from town so I got to take 3.5 hours out of my life to have it still not fixed or even diagnosed properly. Wish I could charge them back at an hourly rate. The receptionist tells me they charge multiple diagnostic fees because She can't be having Her guys do work for free. But She apparently doesn't mind having Her customers drive back-and-forth on their own dimes. Awesome. I would pay overly inflated prices if I felt like things were getting done properly. Issac was my mechanic and he did what he could. Very nice guy who I really appreciate. Thank you Issac. But this shops got some issues. Not the mechanics fault. The original estimate link said that the brake stuff would be included in the courtesy brake and tire inspection.. zero dollars. (Take screen shots. I forgot) They found that the rattle clip was bent outward instead of tucked in like they should be on both front tires. So basically they had to bend the clip back in and that cost me 130. They're still rattling. Much better but still it's a band-aide not a fix. Supposedly they checked the back brakes, but one of them is squealing pretty severely and has a stuck Caliper.. completely missed that. When I asked if they looked at them they said, I'm sure I did.. no memory of it and no record of it. The comprehensive inspection also said zero dollars in the original link. 180+ to diagnose the clutch issues. Clutch replacement price was 1400 to 2200. I thought 'that's realistic I can cover that no problem.' Even if the insurance won't cover it. That's a standard price and why the system auto populated as such. After Statefarm got involved I reopened that quote link, completely different price. $3500 plus..more than the Subaru dealership. When I hit them up about it they acted like they didn't know I was was talking about. But I would not have pulled a price 1400 to 2200, out of my ass. I know I saw that. They know that their software auto populates before they change it. I figured that, so I looked it up and that is definitely the case. They went ahead and blatantly admitted to marking up their parts over 68% and mentioned that they added another hour plus to the estimate for labor. If you buy parts online from the dealership that's 105% mark up. Seriously what?? $765 vs over $1600+. I get marks ups, but this over the top. Naturally, the labor rate is not listed on their itemized bill and estimate or website. I will include for you the difference between the actual oem prices versus what they were going to charge. And evidence of free diagnostic and brake inspections done for other customers. Also what ai said about the collision I don't know why, but they insisted that this had nothing to do with the accident. I hit a huge bear, it crumpled the entire right side of my car. It does seem like it's related. The clutch wasn't slipping or going out prior, it's a very young clutch for a Subaru Impreza, and it started directly after the accident. It's a short rubber squeal upon take off. The clutch is still actually working fine. I asked them if they could rewrite the quote saying that this is consistent w an impact only because I have researched it quite a bit and that does seem to be the case. And possibly add that mechanically, the clutch is still sound and operational. They literally told me there is no way that it is related and that I am trying to commit insurance fraud. Are u kidding me?? Guess I shouldn't have bitched that my tires were over inflated. Save yourself the time and hassle.

I can't say enough about the incredible service I received from Richards Automotive. I was on a…read morecross-country drive from California to Canada after 4 months of living in my van when my radiator broke at 9:00 pm--well after hours. We had to be in Spokane Washington by 2pm the next day when the radiator broke so my friend driving me to Canada could catch his flight back to LA. Just when I thought I was going to be stranded, Richards Automotive came to my rescue. Even though it was late, they responded immediately and had us back on the road in no time. Alone, James found a perfectly matching radiator at a near by shop (an actual miracle) installed it and we made it back on the road that night. He also explained everything he was doing the whole time, eased my anxiety and was VERY reasonably priced. He even (very non judgementally) taught me where coolant goes haha. He even gave us ice cream sandwiches because it was late and we hadn't eaten. His willingness to help out at such a late hour and the quality of his work truly exceeded my expectations. If you ever find yourself in need of automotive help, God bless Richards Automotive. I would literally be stuck in reading without James.

James was our mechanic and we had computer problems with our Audi. I was very impressed with his…read moreefforts to help us but we ended up having to be towed to the dealer in Sacramento. Audi has a monopoly on computer issues and I will never buy an Audi again. However, if I ever have trouble near Redding, I'm going to Richard's automotive and I'm going to track down James. NEVER BUY an Audi!!!!!!!!

They told me they were booked solid, but I had new tires I didn't want to roll on until the next…read morechance I could come down to Redding from Mt. Shasta, so I called back and explained that I knew how touchy my Subaru could be with all wheel drive and damage easily caused by, for example, just buying one new tire. I was told that they'd squeeze me in but that I'd be doing some waiting. I grabbed a book I'd been wanting to read and showed up and only waited 40 worth-it minutes. Redding is lucky to have these guys take care of cars needing alignment-- (I'd never get all new tires without an alignment. .

The only shop in town us car guys and gals trust to work on the suspension of our vehicles…read more Every day is a car show in front of RW&B

This guy and his shop are excellent- Rusty was even able to help with a musclecar engine.read more

Superior service that is for sure. Great job thanks guys. You're amazing. my car runs like it's…read morebrand new. I got my freedom wagon back thank you thank you thank you thank you