Outstanding service! The office staff were professional and friendly, both on the phone and in…read moreperson. The owner (Yoni) has impressive experience, he explained every option clearly, and I could see how much honesty and genuine customer care matter to him and the team. I'm very happy with the experience and definitely recommend them.

1) Need: We had a small leak in our laundry room - hard to find - as we live in a condo on the 3rd…read morefloor & there's a laundry room on the top floor above us = no leak there. 2) Solution: Quickly, when the need was above our laundry room ceiling, they tore out the ceiling, found the link & had a professional plumber come & replace the leaky pipe. Then, the ceiling was replaced, taped, textured (waited a day to dry) & painted. They were careful to match the same color of paint & returned the stacked washer & dryer - as quickly as possible. 3) Review: 100% recommend them because (it took 7 days): Excellent & Speedy, Professional work + Great communication, teamwork & personal care. Rick & Carol S.

Enrique and Taylor have been very helpful with my bathroom leak situation, working with the…read moreinsurance company and myself. Taylor is my main point of contact and is always polite, professional and considerate of my home environment, keeping things tidy and organized and of my concerns with the process. He routinely checks with me if I have any questions or concerns, is respectful of my time, he is punctual and readily available. He maintained good and open communication continually. The other workers, Rusveld and Abraham have also been very polite and conscientious as they demo'd my bathroom and then prepped for the reconstruction phase as was Dalton when he came to take moisture level readings one day. I have been very pleased with Ethos, and I definitely would call them back for future issues.

From the owner: Ethos Restoration, Portland's premier water damage restoration solution, stands ready to assist in…read moretimes of distress. With unparalleled expertise honed over many years, their certified technicians provide exceptional fire, water and building restoration services. Their commitment to delivering excellence and ensuring peace of mind is evident in every project. With Ethos Restoration by your side, property restoration is seamlessly executed efficiently.

Don't bother. One of…read morethe worst businesses I've ever had to communicate with... The man who came out to look at our property was very kind and professional however, everything after that was TERRIBLE. The estimate he gave was off by ALOT and whoever they have running reception is unprofessional. We had 3 separate conversation about when I would receive my estimate and each time she said shed call back in 30 minutes...Each time it took 2-3 days and I had to call them back, EVERYTIME. Their was no respect of timeliness or good customer service... Would not recommend

This company and their crew is amazing. They were able to fix two different shower problems in an…read moreefficient, reliable and courteous manner. Communication was great from scheduling to contracting. Fair pricing for entire job. Recommend highly. This is my go-to from now on for plumbing/painting needs. Five stars!!

We had USA Restoration come through after a bathtub water leak and wow, they were amazing! The team…read moreas a whole really alleviated the stress that comes from working with home insurance and now our house is back together again. Ion and Albert were incredible with our bathroom tile and meticulous with the design we requested. Arthur is a talented painter and really thoughtful with making sure clients love the outcome.

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

I had water damage and my insurance company referred me to Oregon Restoration. They handled all the…read moredetails for mitigation and repairs with the insurance company directly so I didn't have to get in the weeds of the fine details. I'm still working through the final stages of repairs but overall responsiveness to me and insurance reps is excellent. Quality of repairs is on point (thus far), and flexibility of scheduling around existing work and family commitments is great. Special thanks to Nick Hook, Alicia Copeland and David Nevill for getting things handled immediately. Greatly appreciated :-)

Nate came out and gave a very fair bid the day after I reached out . I was a bit finicky in my…read morerequest and they accommodated me very well. They were able to come out the very next week and made quick work of the crawlspace insulation. They were even able to get areas I didn't know existed. Overall, the office communication, speed of delivery, pricing, and customer service was A1. Will be using them from now on.

We bought a house but the crawlspace was all sorts of messy. We needed a whole new vapor barrier,…read moreinsulation on all our pipes, one of the ducts was crushed, rodent poop everywhere... New Leaf completed a thorough inspection (they were actually sent by the seller), provided a fair bid, and were gracious enough to offer a payment plan. When they came to do the work over the course of three days, they were hard working and cleaned up after themselves. One of my favorite things, though, was overhearing someone telling the group these encouraging things like "diamonds are made from pressure!" Just thought that a company that supported their people was a company everyone should support. Our HVAC contractor was also super impressed with them! Would 1000% hire again. I swear our house immediately got warmer because of the insulation!

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

Pray that your insurance company does not deny your claim, because their prices are way out of…read moreline. I was able to get a complete French drain solution for less than what they billed insurance for just mitigation (a one time pump-out of a 10'x10' area). Then prepare for the accounting group to hassle you daily for payments that are not yet due (see other reviews). Do what you want, but consider yourself warned.

I had a dishwasher leak. I was very unsure about the steps to getting everything put back the way…read moreit was prior. Christian and Elmer came over and explained what was going to happen. They gave me their phone numbers and always responded when I contacted them with questions. They were patient with me and were very pleasant to work with. I would recommend them to anyone needing reconstruction done.

We will be using this company for sure. Danny was very knowledgeable about services and products…read moreand was very kind in the way he spoke.

I really wanted to like Ryan…read more But I hired him for level 5 drywall in our basement over freshly hung, untextured sheetrock, and he was just not able to do it. The photos speak for themselves. Our painters said it was "the worst drywall job they had every seen" After giving Ryan this feedback and showing him photos of the work quality, he said: "Woah, I definitely messed up here. I was off my game... Rory, I got you, I truly apologize ... I skimmed a ceiling about the same size yesterday ... it came out pristine. I want to leave you with the same experience." That was on October 3rd. Since then, I made about a dozen attempts to context him over the course of several months - he went completely radio silent and just ghosted us. That's what I get for paying him before auditing the work quality I suppose. We gave him 10 weeks to honor his own word and provide the quality of work we paid for, but he never did. What's more, he wasn't respectful of our home while doing the work. He didn't put up plastic before sanding or use proper equipment to mitigate dust, and as a result every surface in the main level of our house was coated with about a centimeter of dust, and it took us 3 hours on a Sunday to clean it up. We delivered that feedback and asked him to put up plastic. He did not, and coated our house in dust a second time. He also didn't clean the job site at all, leaving dust and dried mud all over the floor. Overall it was 8+ hours of work just to clean up after him. Not a professional. He also would work from about noon til about 8pm or 9pm, which is part of the reason I failed to audit the quality of the work on his last day before paying him. Ryan is absolutely not worth the $95/hr he charges. Ultimately, we had to pay someone else to finish the job, and it ended up costing twice as much because the whole space had to be redone to achieve the L5 finish we have everywhere else in the house.

I hired this company to do a level five (a.k.a. perfectly smooth) skim over a ceiling with some…read morelight orange peel texture. The owner was super nice, very courteous and polite, respectful of my home, but did not do good work unfortunately. I really wanted to like this business because of how congenial the owner was, but the work just was not good. At first glance after he was done things looked good. He used a nice primer to finish the drywall and cleaned up after himself. However, when I started painting, I noticed holes in the drywall, scratches, and chunks of drywall that I needed to scratch off. I needed to fix all of these things before I continued painting. It ended up being very time-consuming, and as I was caulking the corners of the room this morning, noticed even more flaws in the drywall. The more I look the more problems there are. I'm guessing he didn't put a bright light on the drywall before finishing up. I spent close to $1500 on this job and I'm now spending a bunch of my time to fix it. Disappointing.