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    Biohazard cleanup

    Damage restoration

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    Rapid Response Restoration

    Rapid Response Restoration

    5.0
    (29 reviews)

    We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

    When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    3.3
    (25 reviews)

    TL:DR: The service was excellent & prompt. The plumber they sent was professional, knowledgeable,…read morehelpful. Took care of a plumbing problem within two hours. Price was ok. Will call them in the future. Details: This morning was on of those "oh, oh, what the ---!" mornings. New dishwasher just delivered and the crew to install it. But the kitchen shutoff wouldn't fully shut off the hot water. So the crew left the dishwasher without installing it. What now? So off to Yelp to find a good plumber to come out today. Some responses. Roto-Rooter was the one that could come within a hour. Others would take longer. We are glad we went with this service. The plumber arrived with the time told on the phone. He quickly assessed the valve and our plumbing. He had to search for the home's main shutoff valve. He found it, using good logic. Along the way, he gave great insights about the home's plumbing. No extra charge Oh, he made sure to put on shoe covers onside the house. My wife appreciates that. The replacement valve wasn't on his truck but he was able to go out and get it quickly. It was a better version of a shutoff valve than the old one. After replacing it, he checked to make sure it didn't leak. The bill was about $225. Well worth it for the quick service. Also, the repair has a one year warrant. Now to get the dishwasher installed, but that's another business to review.

    Had Jose as my servicer. And there were several problems…read more 1) service window was supposed to be between 5 and 7 pm. Jose arrived at 8pm. 2) I had some sewage backup a few days before the appointment, but nothing since. Jose looks for any blockage and says there doesnt seem to be any issue. He checks it again by running water down the pipe and declares there's a small blockage and we wants to get the camera and snake to check it out. He says that will cost ***$1,400*** a cursory search says a snake should cost roughly $400-$800. I originally say sure, then decline before he gets his machine down the stairs to where the toilet is. 3) This one just seems petty. He saw I had dogs when he came in. After I pass and pay the visit fee, he leaves through my back yard. And leaves the gate WIDE OPEN for my dogs to potentially get out. So in short: this company wastes your time, your money, at best seems dishonest, and is far from courteous. Go somewhere else.

    PuroClean - damagerestoration - Updated June 2026

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