From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

Serg and Saba were an excellent team! Service was punctual…read moreand thorough. Communicated every step other way. Would recommend

Superior Cleaning Solutions responded to my request in a timely fashion. The technician Marico…read morearrived within the specified time window and asked me if I had any questions or concerns. The carpet looks so fresh and clean. I will definitely be retaining their services in the future!

We wanted our stairs, hallway, and landings cleaned along with pet deodorizer. Superior was very…read morequick in getting me scheduled and my estimate. I appreciated that I'd know the cost up front before they showed. Scheduling was very quick and went through text so I didn't have to get on the phone. I love ease of access for setup and cleaning. The team showed up earlier than expected and I appreciated that as well. It didn't take too long and they let us know what they'd do and how long it would take for the carpet to dry. The carpet feels and looks clean.

The technician quoted me an exorbitant price. Initially he said that it would cost $150 to diagnose…read morethe issue. He then said I may need to replace the faucet and that the labor for the repair would cost $750. That is ridiculous and deceitful.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Towson or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

If I could give this business (Andrew) 10 stars, I would…read more EXCEPTIONAL!!!! From the start of my inquiry regarding my problem with mold, Andrew responded immediately. He was very professional and provided all of the services required to confirm what I had thought all along. Andrew set up my appointment in a timely manner, explained everything very thoroughly, provided quick test results and a very detailed email regarding the issues that he found following my inspection! If you want great customer service (which is very hard to find in today's world) I highly recommend Maximum Restoration and Andrew Asuelimen!!

Andrew and his team are excellent. I got several quotes from companies and was incredibly impressed…read morewith Andrew's customer service, professionalism, integrity, and willingness to go the extra mile to make sure I got the work done in time for tenants to move in. I felt a deep level of comfort given Andrew's extensive experience and integrity. He is also reasonably priced and his team took great care of my home. Thank you Andrew and team!

These guys are AMAZING!!! Can't recommend them enough…read more We have a commercial building in Hampden with 5 different commercial tenants. 911 Restoration came out within 30 minutes of initial phone call. their staff coordinated the efforts of the city responsiblework and the work of our private plumber, helping us to get this issue resolved as quickly as possible with minimal impact to our tenants. A++++

Having these guys doing my work was one of the smoothies operation I have indure it was a great…read moreexperience having Rohan and his team to do my work thank you guys

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more

At present they've overcharged by more than 1k and will not return my calls…read more waiting for them to refund