My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

First visit to repair dishwasher was bumpy, tech put in wrong part and it took 3 days to get the…read moreright piece in. That said, Rafael, the owner, took responsibility and came out with the original tech to correct the issue and seems to have gotten it straightened out. I appreciate his responsiveness and both gentleman were very polite and friendly. I'm hoping the issue (leaking) is not resolved. I did very much appreciate their quick response, both when I first called and in getting the part in/coming out. All's well that ends well.

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

We are currently renting a townhome. The dishwasher has been secreting this white and black soggy…read moresubstance after every single cycle since the day we moved in. I've cleaned the machine and ran a sanitize cycle multiple times to no avail. After experiencing some respiratory symptoms about a month ago, I decided to switch to washing our dishes by hand while we waited for our landlord to provide a resolution. His suggestion after almost month was to sanitize the dishwasher, but we recognized that this would only maintain the machine and not effectively eliminate the buildup. I turned to Yelp and found Jeremy. I texted him and he responded within less than 15 minutes. He asked for make and model information for the dishwasher. We were able to get an appointment scheduled for 3 days out with less than 30 minutes of interaction via text message. Our appointment was this morning and Jeremy texted me when he was 30 minutes out. He was communicative, prompt, and efficient. He was able to remove the dishwasher door and identify the area that was discharging this mysterious substance. He steam cleaned the area, tested the function of the dishwasher, and put the door back on. His rate was extremely fair and we will be certain to continue to call him for any appliance issues!

Young man was very accomidating and professional. Explained everything in detail Gratefulread more

From the owner: Expert Appliance Repairs…read more At Orrin Home Appliance And Care, we have a team of highly skilled technicians who can fix any appliance issue, from refrigerators to ovens and more. We use the latest tools and techniques to ensure your appliances are running smoothly. Complete appliance repair and installation services.

We rely on Reid Raker for all our appliance needs, dishwasher, washing machine, drier and... I…read moresuppoe there are other things they can fix. Reid arrives on time, and in every instance has fixed what was broken perfectly. Not only that he takes time to chat with my 80 year old husband!

I called regarding a high efficiency (he) washing machine problem involving a "SUd" error message…read more(soap). Raker reached out and talked me through a checkout process, and then discussed potential causes for what was going on with my washer. They were professional, timely, and customer service oriented. In the end, Raker did not need to come out to my house saving me time and money. It means a lot when a diagnosis can be done over the phone and doesn't require a house call or a service charge. Very Professional... I'll be reaching out to them in the future for all my appliance service needs.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

Thank you for being honest and charging me the agreed- upon price....my dryer is now working…read moreperfectly!

I called them in a panic because my refrigerator stopped cooling despite the compressor working…read more They were at my house within 15 minutes of my call. Unfortunately, they had to give me the bad news that it was not economically sound to attempt to repair it. I truly appreciated their honesty.

I had an older vacuum that wasn't working but was expensive enough initially where I wasn't ready…read moreto toss it. I bought from SEARS, and their repair department was an absolute nightmare. So I looked into local repair options (challenging since I don't really drive). I was able to talk to a woman from Aerus that was very nice and arranged a pick up at my house! William was extremely friendly, knowledgeable, and helpful. After evaluating, he explained the issue and why it would not be a good investment on my end to have them repair it, when I could get a new one for a similar cost elsewhere. He informed me of their specials on their units but was never pushy and was transparent the entire time. You don't always get that often; especially knowing you may not get direct business from the person you are helping. They have a air purifier that reduces COVID-19 on surfaces that naturally is more interesting and important than my vacuum story :) Check out anyvac.us

From the owner: Want to use your tap water with confidence? Aerus of Towson in Towson, MD sells water treatment…read moresystems to residential and commercial customers. You can request a free water quality test to figure out which water filtration system is best for your home or building. We also sell water conditioners. Aerus also offers products that can help improve the air quality in your home or place of business. We sell air purifiers that use ActivePure® Technology. If you're looking for a reliable way to clean your residential or commercial space, ask about Aerus vacuums. We have 99 years of experience in the vacuum and floor care industry. We sell new vacuums and offer vacuum services and repairs. You can also participate in our trade-in program. If you have carpets, you can request our carpet shampooing services.

I called with an issue regarding my refrigerator water filter assembly. The part was ordered and…read moreSteve came out to install it. When he checked my current filter assembly, he noted a piece of foam that was attached to the bottom that was not supposed to be there. He removed the assembly so he could remove the adhesive foam and everything worked. The part was not needed and I was not charged for it. He was extremely friendly and saved me the cost of an unnecessary part. I will definitely recommend this company!

Home Systems repaired a part on my refrigerator a month ago. The frame around the ice/water…read moredispenser was loose. I asked them to come out and repair it as it didn't appear to be that loose before the repair. They indicated to me that it was in fact broken before, however, they could replace it for $90. I said no thanks, as I didn't want to invest anymore money it. One of the service men proceeded to call me a liar and tell me he didn't appreciate me blaming them for the problem and asked me to never call on them again. When I said I was shocked at his lack of professionalism, he continued to badmouth me until he exited the door. I don't recommend such a hot tempered and unkind service personnel person in your home. There's no excuse for that kind of verbage.

James was great to work with! He was helpful, patient, and didn't pressure us into buying something…read moreright away. He was very knowledgeable about the install process which was helpful. We'll definitely be back!

Over the past six months, we have had to replace appliances. In the fall, an induction cooktop and…read moredouble oven. This past week, a dishwasher. Both times, we had requested an "all-in" price. In the fall, Bray and Scarff gave us the best quote. After we had committed and paid, the salesman stated that he had neglected a charge that B&S could not waive. The price was still good enough that we went forward. This past week, with the dishwasher, the same occurred. Different sales person - a woman - but the same "unwaivable" line after we had paid. (I have the emails to prove both.) We went elsewhere and will never go back to Bray and Scarff. Ever. It is not to be trusted.