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Cockeysville, MD

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Ask the Community - Witkowski Mechanical

Raker Appliance - Reid and Harry Raker

Raker Appliance

(22 reviews)

$$$

As others have noted, I'm in the same category of people who hate paying for repairmen, try to do…read morethings myself, and will only call for help when it's something above my paygrade. I had a cooktop where the electric starters went out. No big deal, we'll use a manual lighter. Had a soap dispenser that went out on the dishwasher. No big deal, just shut the door really fast. Then the wash machine would not drain. I tried everything I could find online, and then decided to break down and call Raker. John from Raker asked for all the model numbers of the appliances before he arrived so that he could get the necessary parts just in case he needed to to reduce the number of trips out. Smart move, kept costs low. He showed up in professional attire at a time that worked with my schedule. First he tackled the wash machine, and was able to show me pieces that even I couldn't get to. He tackled the dishwasher, noting I may need to buy a new door, which would be expensive. He offered me some suggestions of the best dishwashers on the market at the time just in case the cost to repair was too great. He was able to find just the soap dispenser instead of having to re-buy the entire door, and at an affordable price. Lastly was the cooktop. It took several trips out, but John was able to handle it. Even though he came out some 7 times (due to a series of bad components), he didn't charge me for each trip. In the end, it ran me $781 to fix three separate appliance, which included all the parts (which were more than 2/3 of the total). I would happily recommend Raker and John Herrell to anyone looking for friendly, knowledgable, affordable and effective appliance repair. I know the next time I have problems with any appliance, they'll be the ones I call.

We rely on Reid Raker for all our appliance needs, dishwasher, washing machine, drier and... I…read moresuppoe there are other things they can fix. Reid arrives on time, and in every instance has fixed what was broken perfectly. Not only that he takes time to chat with my 80 year old husband!

Aerus of Towson - We offer FREE pick up & delivery. We repair all makes & models Free estimates

Aerus of Towson

(2 reviews)

My electrolux 8000 is 28 years old. It needed a tuneup and parts. The power nozzle was not…read moreworking. William came to my home, picked it up and returned it to my home 3 days later. It's like a new vacuum cleaner now. He cleaned it in and out (a complete tuneup), and replaced wires and parts to bring it to a factory reset. It looks just the way it looked when I bought it, and works beautifully. The cost was very reasonable. I am so happy to have found William at Aerus of Towson.

I had an older vacuum that wasn't working but was expensive enough initially where I wasn't ready…read moreto toss it. I bought from SEARS, and their repair department was an absolute nightmare. So I looked into local repair options (challenging since I don't really drive). I was able to talk to a woman from Aerus that was very nice and arranged a pick up at my house! William was extremely friendly, knowledgeable, and helpful. After evaluating, he explained the issue and why it would not be a good investment on my end to have them repair it, when I could get a new one for a similar cost elsewhere. He informed me of their specials on their units but was never pushy and was transparent the entire time. You don't always get that often; especially knowing you may not get direct business from the person you are helping. They have a air purifier that reduces COVID-19 on surfaces that naturally is more interesting and important than my vacuum story :) Check out anyvac.us

Witkowski Mechanical - hvac - Updated November 2026

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