I've used Amazing for a few services, most recently with my water heater. My hot water went out and…read moreI called in the morning, they had a guy out at noon, and finished the replacement within a few hours. James did a great job and was a very nice person! He showed me all the things to know about the water heater, taught me more about how it worked, and even showed me some other things about my plumbing, like where the main shut off is (I did not know lol). Every time I've used Amazing HVAC and plumbing services, they always send someone SO fast and they always do a great job.

True to their name, they provided an amazing HVAC install experience from start to finish. We…read moreworked with them to get a mini-split unit installed for one of our commercial properties, and they took great care to ensure our needs were accommodated for both aesthetic and function. Chad and Jeremiah showed up early for the job, overcame all the challenges of the day, and finished in a timely manner. Also want to give thanks to Drew and Heather for getting us from quote to scheduled in short order. Highly recommend!

Andrew was extremely knowledgeable and really spent time entering my questions and making great…read moresuggestions. I got the $79 diagnostic service and it was well worth it, letting me know that my air handler was fine but just had a bit of filter pieces in it, but my main AC condenser unit was on its last legs and I should be prepared. Great balance of knowledgeable but not pushy, I really felt he had my best interest at heart.

Very friendly, excellent service, and fixed the issue immediately after diagnosing the problem…read more They replaced a bad coil on the outdoor compressor contactor and rinsed the dirty outdoor unit coil. $415 for parts, labor. The diagnostic fee was $79 but they waive it if you're going to use them for repair. Would definitely patron them again!

If you are looking for a good, honest, responsive local company to take care of you HVAC needs call…read moreTriple E. Mario came out and gave us a very honest estimate of what we needed. After seeing several other companies and hear what they had to say and gave us their estimates we had to go with Mario and his team. They installed a Daikin unit with barely any wait time. They were able to use the existing dampers from my previous Carrier unit even though their competitors said it wouldn't work. Unit comes with 12 year parts and labor guarantee which is the best deal out there. They didn't have the unit I ordered so the manufacturer upgraded my unit for free. Great first experience. PS 4 weeks later my house is actually cold and my house have never been cold. You have to give these guys a call. I had a question about the app and Mario called me back right away. Couldn't be happier.

I had a heat emergency with my heat pump and they quickly came over and resolved the issue!read more

Ricardo and his crew are professional and easy to work with. Ricardo replaced two A/C units in my…read morehome after they stopped working. His pricing ended up being more competitive than several of the larger companies I received quotes from, and Ricardo did a better job at answering my questions and explaining the thought process behind his recommendations. He is very thorough and does extensive testing after the work is done to make sure everything is in proper order. I would highly recommend Cool On to anyone needing HVAC service.

Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

Vernon is awesome. Our AC went out yesterday morning and being the hottest day we were panicking…read more I got ahold of Vernon and of course he's crazy busy but he still managed to come out to fix our AC in the afternoon. You can't go wrong with this place. They are always reliable, honest and hard working.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

This company is a local small business in our neighborhood in Baltimore, and you can tell that from…read moretheir service. The office staff went above and beyond to help us problem solve and coordinate an HVAC x roofing issue. They were there at every step to give us guidance and prioritize our concerns. We'd absolutely recommend them and will use them for any future issues (that we hopefully will not have!).

In a panic because we came home to a freezing house, we called a different company before calling…read moreComplete Climate Services forgetting that we had used them before for AC. The person that came out quoted us a lot money and said he needed to return the next day to fix the problem. We decided to cancel and just pay the consultation and made an appointment with Complete Climate Services. Christopher came out earlier than expected (making sure it was okay with us) and fixed the problem in half an hour. He was professional, honest, and completely the opposite of what we experienced the night before which is why we canceled with the first company. We'll definitely remember Complete Climate Services for next time and recommend them to anyone in the area!

I had a problem with my HVAC not heating my house correctly in the morning. I set the temperature…read moreat 65 during the night and 72 during the day. This problem was recurring. I had another company come look at the problem 2.5 weeks ago. I called them in the morning and the showed up a couple hours later. After looking at my HVAC, they diagnose the problem as poor air flow due to a dirty air filter. There was a fine white powder on the filter which made it hard to see the dirt. The white powder is a result of using a ultra sonic humidifier with tap water. They suggest to change the filter more often (every 30 days) and buy a different brand filter with a MERV 8 or 10 rating.

Quick and professional. They came right away after I call. Highly recommended for serviceread more

I am trying to delete my previous review, but not seeing an option to do that…read more There was a misunderstanding and the owner made it right! Thank you kindly! The tech who came out was very nice, professional, and thorough. He knew his stuff. I was just having a hard time accepting that I might either need a new unit or coolant that was very expensive because it's no longer made. Both options were out of my budget and that wasn't the tech's fault. Again, it was a miscommunication and the owner was very understanding and responsive and compassionate. He said that they had switched over to a new system and some of the information might not have been available, as it had been quite a few years since they had serviced my unit, which they did a great job with at that time! Thank you again!

Avoid this place at all costs. Jessica, the so-called…read moregeneral manager, is rude, unprofessional, and completely unfit to deal with customers. She yelled at me over their own repeated mistakes and took zero accountability. They canceled my appointment three times--each time on the day of, with no warning. Total waste of time, zero respect, and zero service. Do yourself a favor and go anywhere else. This place is a disaster.