Vernon is awesome. Our AC went out yesterday morning and being the hottest day we were panicking…read more I got ahold of Vernon and of course he's crazy busy but he still managed to come out to fix our AC in the afternoon. You can't go wrong with this place. They are always reliable, honest and hard working.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

Wayne did a little more work than was needed to make sure my furnace was going to work better. He…read morecleaned beyond what I thought was necessary and didn't charge any extra. He explained everything well and had all the parts on his truck.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Today I woke up with no AC in my house... Baltimore's Heating and Cooling was the third business I…read morecalled and I'm so thankful that I did bc two men showed up in about a hour.. professional and intelligent young men fixed my problem quickly and for a price I was more than happy to pay... I was so happy I had to write this review. I'm so thankful to Baltimore's Heating and Cooling. I highly recommend this company for any AC or heat problem! - Sincerely very satisfied customer

LJ was great! He replaced my AC and furnace quickly and for a reasonable price. He is very busy but…read moreI highly recommend!!

Didn't call before they came. Then arrived to a cancellation…read moreand accepted a tip. The tip was the cost of the repair too.

One of the best experiences I have ever had with a major project. From the professional proposal to…read morethe execution of removing all of my heating and air conditioning that was 20 years old. They did what they said on time and extremely clean. Crew was fantastic. From removal of existing to installation of new less than two.days with the best of all proposals I received. I highly recommend them.

Carroll Mechanical was recommended to me by a friend and after my conversation with Thaice, the…read morecustomer service rep, and Derrick the technician who worked on the HVAC unit, I can see why. Both were so helpful and knowledgeable and answered all my questions (and I had a few). I wouldn't hesitate to call on Carroll Mechanical again and I definitely would recommend them to my friends as well. The service is 5-stars, quick appointments and pricing is fair.

Josh came out to fix our HVAC and was very courteous and friendly. The company, Carroll Mechanical,…read more scheduled the appointment for the day after I called, which was impressive. Josh quickly replaced the igniter, and it came with a one-year warranty. Saved me 12k to replace it! definitely worth it. Highly, highly recommend !

Emergency furnace repair Arrived within an hour and fixed a…read morecondensation problem. Julio was prompt, professional, knowledgeable and polite

From the owner: Welcome to the season of unpredictable weather! When the temperature swings 30 degrees in a single…read moreday, your HVAC system has to pull double duty. Don't let the transition wear your system down. We’ll make sure your furnace can handle those lingering frosty nights and your A/C is prepped for those surprise warm afternoons. Call now to schedule a free estimate (410) 698-3944!

Very professional. Fixed my issues with AC quicky and efficiently. Couldn't be happier with service…read morereceived. Highly recommend this company

I was vert impressed with this company from the start. Jonny the owner showed up in a mask and…read moreprotective gear, client safety is paramount with SRM Mechanical. My HVAC system was busted and we desperately need the work to be completed ASAP. The entire system needed replaced. SRM discussed all of our options, and offered innovative instillation recommendations and very affordable pricing. From start to finish SRM explained each process and what was happening. Honestly, I have never seen someone accomplish so much work in such a short period of time. The Experience of SRM Mechanical was very evident. Also, as someone that is concerned about COVID-19, the owner explained a new system that uses infrared lights that can be installed in my unit to combat the COVID-19. We are thinking about getting SRM to install the system in our house. We have two separate HVAC units in our home and will definitely call SRM mechanical to replace that unit as well. If you are looking for a qualified and competent HVAC company we highly recommend SRM Mechanical.

We needed to get a second opinion on new ductwork that was placed in the home, and the owner…read morehimself came out on a Saturday. He was prompt and very personable, and his professional opinion was deeply helpful and appreciated!

I really wanted to work with this team given their great reviews, but unfortunately, communication…read morebecame a significant hurdle. After the initial quote, it was difficult to get a hold of Steve to move forward, and the onboarding process was never completed. A major pain point was the answering service: every time I called to follow up and couldn't reach him directly, I had to re-explain the project from scratch. After several weeks of limited progress and unreturned calls, we ultimately had to go with another provider. It's unfortunate, as the potential is there, but the lack of communication and operational continuity made it impossible to complete the project.

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.