Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

My plumber had retired after 30 years of taking care of our needs…read more Searched Yelp and found Hamilton plumbing. Local business with good reviews. I called and was told the plumber would call me back. Vernon called me back within 2 hours we set up for him to come the next day. He showed up as promised and replaced a kitchen faucet and reset a toilet that the flange had rusted out. Very reasonably priced. I had a water heater that was beyond it's expiration date. Set up a date for the following week. Vernon called me on Tuesday morning as promised. He was at my house on time. Had everything he needed for the job and did a great job. In my younger day I would have done this work myself. Nice to see a professional show up on time. Do quality work at a reasonable price. I now have a a new plumber for the next 30 years. Thanks Vernon.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

Incredibly prompt in answering the emergency call and coming to my house. Even volunteered to come…read moreback the next day - Saturday- to check on the ac unit. Highly recommend. Very reasonable rates.

I have an AC issue. I also have home owner warranty insurance. When I made my claim, and paid my…read moredeductible. A technician was promptly sent out. The technician was very professional and did a great job of finding the issue. I have no problem with him. I have a problem with the lack of response. The tech had to turn off my unit and wait for the compressor to thaw. This was fine. The tech showed me the frozen compressor and explained why the unit needed to be turned off. The tech then advised they would return the following business day to check the compressor and recharge the unit. Inconvenient, but necessary. I took an emergency day off work, because I knew the tech would need access to the property. I tried to call, to determine an approximate time the tech would be sent out. I got an answer and the person on the phone advised me; They were unable to submit the repair order due to technical difficulties at the home warranty office. I called to confirm, it was true. The home warranty company said they were calling for support. They also said to call Alpha Heating and Air Condition, to confirm they submitted the repair authorization request. I waited, I called Alpha Heating & Air Conditioning. I was told my repair authorization was in process, and I would receive a call in a few minutes. I thought this was great. I never got a call back, even after leaving a message. I needed to take another day off at this point. Which makes me look bad. I did it though. the next day I called AHAC. I was sent to the AI receptionist. I left a message. I got no response. I called the home warranty company. They answered promptly. They sent an urgent e-mail. No response. I checked my email, no response. I called the home warranty company again. They called AHAC on the phone this time. They answered, said they were swamped. I was told to wait. I waited almost 24 hours. No response. I finally told my home warranty I wanted a new company. I understand being overworked. I understand being swamped. What I don't understand is the lack of response. It turns out no repair authorization was even attempted. Consumers have lives and obligations, as well as contractors and business owners. It is a common tenant of good business to not waist someone's time. My time was wasted, luckily due to the understanding of the warranty company. My money wont be wasted. All I wanted was a phone call to setup a time for the repair. I guess I didn't deserve that kind of respect.

Very professional. Fixed my issues with AC quicky and efficiently. Couldn't be happier with service…read morereceived. Highly recommend this company

I was vert impressed with this company from the start. Jonny the owner showed up in a mask and…read moreprotective gear, client safety is paramount with SRM Mechanical. My HVAC system was busted and we desperately need the work to be completed ASAP. The entire system needed replaced. SRM discussed all of our options, and offered innovative instillation recommendations and very affordable pricing. From start to finish SRM explained each process and what was happening. Honestly, I have never seen someone accomplish so much work in such a short period of time. The Experience of SRM Mechanical was very evident. Also, as someone that is concerned about COVID-19, the owner explained a new system that uses infrared lights that can be installed in my unit to combat the COVID-19. We are thinking about getting SRM to install the system in our house. We have two separate HVAC units in our home and will definitely call SRM mechanical to replace that unit as well. If you are looking for a qualified and competent HVAC company we highly recommend SRM Mechanical.

White Marsh if the BEST! Installed a new boiler for us a couple of years ago and just today…read more(Saturday no less) came out and repaired our AC. Prompt, courteous, reasonable and does a great job. Save yourself some aggravation and give them a call for your heating and cooling needs.

White Marsh Heating and Air does the work promised and backs it up. Rob W. Is very responsive and…read morefollows through. We highly recommend them.

During our home inspection Doug with all about air checked out ac unit and wrote a report saying…read morethe coil was clean and in great working condition .... 2 month later our air wouldn't turn on we called a different company they opened up the unit only to find the coil was caked with about an inch of dirt. Once they cleaned it it worked great. CLEARLY Doug with all about air didn't even open up our unit to check. He just wrote a report and charged us $150 for nothing. Very lazy total rip off don't use this company.

From the owner: Heating & Air Conditioning/HVACread more

Had been looking for a new HVAC professional after the one we had been using retired. I saw several…read morepeople recommended Eco-Cool on another local persons request for HVAC recommendations as well as several other companies. I researched reviews on all and Eco-Cool was my initial top choice after the research. I called the office to schedule a routine servicing of our system on Friday, I spoke with Amy at the office, she offered several options for services including a simple one time service or an annual program. We were able to schedule a tech to come out on Tuesday morning. Our Tech, Craig, was prompt, courteous, and professional even through the multiple questions I asked. He took a look at our system and the area of concern we had and he gave us the news we were anticipating (that our system is running but might not have much time left in it....it's 26years old) he offered to have quote for replacement drawn up if we wanted. (I did) he left us set up for success and he told us his goal was to keep us running into springtime at least....we appreciated that! After he departed, I called Amy again to arrange payment for today. She was kind and professional and let us know she would have a quote to us by the end of the week and even provided insight to what pricing is doing now and anticipated to be after the new year so we could be able to make the decisions best for our family. We appreciated the prompt, professional, expert care we have received in our first few interactions with Eco-Cool and are looking forward to remaining customers for a long time!

Called about 12pm on a Friday and Stephen Jr. was here before 2pm. He was quick to diagnose my…read morecapacitor issue and changed it out for me. He also answered all my damper questions and got the air flowing more evenly throughout the house. He was very respectful, not only with wearing a mask, but also making sure he left everything as it was, closing doors behind him, making sure exterior doors were locked and gates were closed.

we have had this company come out 4 times for the same issue. our AC would randomly start pumping…read moreHOT air. They cleaned the unit, said it was fixed, and it wasn't. They replaced a fuse, said it was fixed, and it wasn't. Beat on the unit, said it was fixed, and it wasn't. Finally come to the conclusion that it was a bad circuit board. The company said they "ordered it", TWO WEEKS later we called them back & are Told they ordered the wrong part. say they will be there the next day with the correct part, never show. Call and get mocked by the person on the phone & treated like a 3 year old but they will "be there tomorrow". Tomorrow comes, no one shows. We were completely ghosted by this company after shelling out hundreds of dollars & over 1k of energy costs for us. DO NOT USE THIS COMPANY. We've already had another company out & the problem completely fixed within 48hrs. told it was a "simple fix". The owner is a rude misogynist with zero accountability.

Our Home AC sstpped working. I called Mr Mullhausen and he came out and found the issue right off…read more Same was repaired and we were up and running within an hour. He was very professional and friendly. I highly recommend him if you have any issues with your AC. He is a diamond in the rough when dealing with certain companies.

My gas forced air heater was not working and i got a recommendation from my plumber for HGH. It…read moretook a week for them to come out for the initial service. Jeff took a look on Friday. The motor for the fan needed to be replaced. He expedited pickup of the new part and just finished up the work. He made sure to squeeze me in because it's getting quite cold. Jeff was quick, efficient, and a helluva nice guy. I'm very happy with the service i received and would absolutely work with HGH again!

We've used HGH many times over the years. The most recent was also the most ambitious - converting…read morefrom oil to gas furnace. HGH did not disappoint. From Mark's initial visit to prepare the quote (his was the most thorough of the visits of the 3 quotes we got) to actual installation, it was seemless, very professional, and we couldn't be happier with the result. The price was very competitive also (almost $3000 less than the most expensive quote for the same Rheem system.)