Andrew was extremely knowledgeable and really spent time entering my questions and making great…read moresuggestions. I got the $79 diagnostic service and it was well worth it, letting me know that my air handler was fine but just had a bit of filter pieces in it, but my main AC condenser unit was on its last legs and I should be prepared. Great balance of knowledgeable but not pushy, I really felt he had my best interest at heart.

Very friendly, excellent service, and fixed the issue immediately after diagnosing the problem…read more They replaced a bad coil on the outdoor compressor contactor and rinsed the dirty outdoor unit coil. $415 for parts, labor. The diagnostic fee was $79 but they waive it if you're going to use them for repair. Would definitely patron them again!

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

I feel really fortunate to have come across USA HVAC services. They just got done replacing our Air…read moreConditioning, Furnace and Humidifer and everything works great. After soliciting 6 bids from various HVAC companies, USA HVAC had the competitors beat on several levels. 1) Lowest cost. A little bit less than the next competitor, 2,400$ less than highest competitor. 2) Speed. Most companies told me that there is a shortage of equipment due to manufacturer shutdown during the Covid epidemic and I needed to place an order asap for fulfillment between 1-2 weeks. Jason and his team were able to get replacement equipment the same day (They worked diligently to 10pm to ensure we had AC that night). For some reason he wasn't experiencing the same supply issues that others mentioned. 3) Knowledge. Jason has paid his dues being the industry for 18 years, he has a master HVAC license and he's personally involved in every job. 4) They threw in extras. CO monitoring, condensing unit riser pad, filter 5) Warranty. 10 years on all parts, 1 year on labor. 6) Safety, they installed a carbon monoxide sensor, a condensate drainage sensor and other safeties on the equipment. In short, I can't imagine going with anyone else.

Our AC went out in May. My husband was out of town, it was getting hot, I had to work. I called…read moreUSA HVAC, Jason came out in the evening. There was an extra fee for coming out after hours, but it was worth it. Jason identified the problem quickly (some kind of coil? in the AC unit), and fixed it that night-AC back I service. Jason was friendly, personable, and efficient. Will definitely use again!

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more

Payne relocated our thermostat for us. We asked multiple other HVAC companies, and the others…read moredeclined to take on the job since it's a relatively complex job. PMS gladly took it on, showed up on time, were extremely friendly and professional the whole time they were at the house, and did an excellent job - they truly went above and beyond to make sure we were happy with the end product. I would wholeheartedly recommend Payne for any HVAC work, they were fantastic.

Payne was incredible. I had another company come, wash my filter and spray wd40 on the fan and…read morecharge me $410. Gary, the son in law, tested each part of the 32 year old furnace and determined I needed a new $664 inducer motor and charged me $185 in labor. He got the part and installed it the next day. He was honest, polite, and I recommend Payne 100%!!

the first tech said "don't worry about the red flashing lights ". I called and they sent a senior…read moretech and he said a bad board and sensor. It took a 15 days to get the parts, but that was not a problem. They sent the second string tech to install the parts and he did complain about the commission the other tech was getting for selling me the replacement parts. Tech #2 did not use a ground Strap before touching the new circuit board! This can cause problems in the future from static discharge. Remember the service providers are on commission!

Thank you Fresh Air Concepts. Called around 2pm today,, our furnace was not working.. we have the…read moreSilver contract and they were able to send Robert out the same day to troubleshoot the problem. Luckily it was only the little water pump had gone bad and the built in safety switch would not let the furnace turn on. By 7pm this evening he had it fixed and we are again happy with this company. The technician was wearing a face mask and practiced social distancing yet gave outstanding customer service. Thank you!

Prompt and professional service provided by thecowner of the company Nestor. located the problem…read moreimmediately and was repaired just as quickly. No upsell or replacement discussion occurred. I asked him to clean the filter and the bottom of the unit after he replaced the broken capacitor. And he quickly did so. All was done at a very reasonable cost. I highly recomnend Nestor and his company for and HVAC service you may require, Skip

This is my new go-to HVAC outfit. I have had nothing but good experiences! I had problems with…read morethe HVAC not working at a house I own and after another outfit failed (expensively) to fix it, Nestor came in and correctly diagnosed it as having a dirty outdoor condenser unit, aside from just being old. They cleaned it out and it worked for a year. Then it failed entirely and they gave me prompt emergency help despite it being the weekend. I had them replace it with a new heat pump version. Nestor gave me great knowledgeable advice about the options and how to navigate the 2025 change in the refrigerant regulations. Very competent and very competitive rates!

***AVOID AT ALL COSTS***…read more We contacted K&B as an extension of our home warranty plan (American Home Shield-- whole other issue but TLDR; stay away from them too) due to an issue with our HVAC systems. The technician who came out was prompt and professional; however the follow-up after was nothing short of a nightmare. We were told a part needed to be ordered to correct the issue and trying to contact this company in any shape/form/fashion was not only unequivocal but a circuitous process between the home warranty company and K&B directly (who we were instructed to follow up with from home warranty). We called the number listed on the website only to receive the message that the mailbox was full. We were redirected to a dispatcher who only offered the explanation for no repeated calls back after 2-3 days that she was "only the dispatcher." After one week of no AC in 90+ degree weather, I went through the home warranty system yet AGAIN to schedule a follow-up. The day of, I received a call from the same technician to be told that he wasn't even certain the part had been ordered and had no idea why the follow-up was scheduled. I texted the number the dispatcher provided (and yes, she said to text if he did not answer) multiple times in very polite manners pleading for communication and received absolutely NOTHING. This company is not only unreliable but unprofessional to the point of being nothing short of Casper the (unfriendly) ghost--basically no way to effectively communicate, and they were unbothered by any urgency in the matter despite it being the dead of heat in the middle of August. Do not use-- I repeat: DO NOT EVEN GIVE THEM THE PLEASURE OF SUBTRACTING MINUTES FROM THEIR BOOST MOBILE PHONE PLAN!!!

Ryan came to my home for services today. My A/C went out last week and I was so anxious about the…read morecost to replace this unit. To my relief, the previous company who provided maintenance did not tighten a bolt which loosened the unit making it inoperable. Ryan restored the unit back to operation. He is professional and clearly a smart and seasoned technician. I was so grateful for his quick analysis and visit.