The Nest system stopped working on the second floor. Schuler came out and said a circuit board on…read moremy AC unit needed to be replaced. A month later, it stopped working again. The Schuler representative seemed evasive. I called another company, and when they came out, they said whoever had previously serviced the unit had messed up the wiring so badly that the technician had to call the AC unit manufacturer to walk them through how to rewire the unit to the board. The new repair technician said he was 45 years old, had been doing this since he was 15, and had never seen such a horrible job.

Mike and his team did a great job when our AC went out in 90+ heat of July 2020. He came exactly…read morewhen he said he would, took time to go over our options especially right when supplies were not existent and he found us the last unit available. His guys were courteous and worked in brutal temperatures to get us back up and running. We cannot recommend Schuler Heating & Air more. Their price was very fair. - Kelly A.

Vernon is awesome. Our AC went out yesterday morning and being the hottest day we were panicking…read more I got ahold of Vernon and of course he's crazy busy but he still managed to come out to fix our AC in the afternoon. You can't go wrong with this place. They are always reliable, honest and hard working.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

A small metal sign on the hot water heater in my condominium said to call SuperTech for service…read more Won't make THAT mistake again. The phone number works but SuperTech doesn't. When the pilot went out and wouldn't restart, I called SuperTech for service. Whoever answered the phone denied SuperTech had installed the hot water heater and would not make a service appointment. Another HVAC company did not hesitate to make a service appointment. If you're thinking of calling SuperTech for installation or service, based on my experience, you can do much better just by starting with another company. Had to post 1 star for the review to be posted, which is the only reason I even rated SuperTech at all. The small metal sign has been removed.

This is, without a doubt, the worst company I have ever done business with. Their business…read morepractices are predatory, and I am warning everyone: DO NOT USE SUPERTECH HVAC. The $400 Scam for a $5 Part I've been on their $20/month maintenance plan since May 2022. Earlier this year, a technician came for my semi-annual service and attempted an outright scam: The Claim: The tech pulled a small part off my furnace and claimed it was faulty, insisting it had to be replaced immediately. The Price Gouge: He quoted me $400.00 for the replacement part. The Reality Check: I was unemployed at the time, so I took a picture of the part and used an image search. The exact same part costs $5.00 at any hardware store. The Second Opinion: I threw the guy out and called a reputable competitor. They confirmed the part was still good, but they did replace it for me, charging a total of $85 for the visit AND the new part. SuperTech wanted $400 for a repair I didn't even need! This is a textbook scheme to rip people off. Refusal to Cancel and Endless Harassment After that attempt at fraud, I immediately emailed SuperTech to cancel my maintenance plan. Do they honor cancellations? Absolutely not. They have no record of my cancellation. They are now calling me WEEKLY to try and schedule service. When I tell them I canceled, they ask me to send another email. It is absolute madness. The company that tried to steal hundreds of dollars from me is now harassing me to schedule service or spend more time trying to convince them to stop charging me. Do yourself a favor: Spend your money anywhere else. This company lacks integrity and operates by trying to scam its long-time customers.

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more

I've been using Chason for over 15 years. Their service is excellent. I'm glad I can support a…read morelocal small business.

My parents have used Chason for their HVAC needs for over 20 years. I just bought my own home 2…read moreyears ago, and finally had a chance to experience their service myself today. My home's AC completely stopped working last night. I called Chason at 8am, and one of their technicians, Steve, arrived just after 11am. He was friendly, knowledgeable and thorough. He took the time to explain everything he was doing, and I learned a lot about the cooling system that I didn't know before. To sum it up, it was top-notch service at a fair price. You really can't beat the quality of small, family-owned businesses. It's no surprise they've been in business for 75 years. The next time I need service, I won't hesitate to call Chason. I can also confidently say they'll be my first recommendation to any friends/family that require work. Thank you Steve!

These guys are great. I reached out to Witkowski Mechanical when my HVAC condenser started making a…read morelouder than normal droning noise. Setting up an appointment online was easy, with the office admin Tressa confirming shortly thereafter submitting my information. The day of my appointment, the HVAC tech Tyler was on time, friendly and very knowledgeable. He gave me his honest opinion on the fix, which at the time did not require immediate service from Witkowski. This level of honesty is hard to come by nowadays, and I definitely appreciated it. When the time comes for my HVAC and/or plumbing needing service, the team at Witkowski will be my first call!

This company took my $6k deposit The workers showed up super angry and swearing in the basement…read more They 'installed 'ductwork so poorly that it would fail a building inspection (according to building inspector on site for other inspection.) They did not pull a permit. They did a bait and switch with equipment (what they intended to install was not what we contracted for). It'll cost me twice as much to rip out the garbage and replace it. They will not return the deposit. We are stuck with NO HVAC all summer.

Top notch. Prompt service, very professional exacting HVAC technicians. Price always reasonable,…read morecannot say enough good here.

I had two heat pumps installed about 3 years ago. I've had issues with the units that were mostly…read moreresolved over time. However, the rudeness of the receptionist( Joan) never resolved. Every time I called for either regular spring and winter maintenance or any repair I've had to deal with the worst customer service by this same woman. I've repeatedly told people from Pipco about this. I was told I could request to speak to other office people. That worked once or twice but most times I was left to deal with an incompetent woman who consistently made errors and blamed the errors on me. The final straw was when she gave me a number to confirm my maintenance appointment and I asked if this was a new procedure. She claimed she was confirming my number. I told her I know my number and that she was confused. I was polite and respectful. She went on a tirade. I repeatedly asked Joan to please stop. She then rudely said have a nice day and hung up on me. I called Brian who is the person who gave me my estimate years ago to alert him so he could do something. He responded, " I don't know what to say." Then he went silent. Perhaps he could have apologized but he didn't. I asked him to cancel my appointment and that was when I knew I'd never use Pipco again. Beware of the treatment you'll receive after you sign the contract and try to deal with Pipco for the maintenance. I'm switching to Perry Hall Heating and Cooling in the future. The receptionist who took my call ( Lisa) was polite, efficient and respectful. Make your decision carefully about your heating and cooling needs.