I discovered Sanitize 4 Serenity and Mr. Eric when searching for a great upholstery cleaning company in my area. We have a large sectional and two chairs that have had lots of use over the years and badly needed help. I chose S4S based on the great reviews here and on other review platforms. I'm so glad I did! Good customer service is very important to me. From the initial call with Eric, I knew we would be in good hands. His professionalism, deep expertise, detailed explanation of what to expect, and straightforward quote (no surprises), made an excellent impression. Most importantly, the results he delivered exceeded our expectations. We are exceptionally pleased and will recommend Sanitize 4 Serenity to everyone we know. Thank you for a great experience, Eric! read more

I got my air ducts cleaned here and he was super thorough. Explained everything from the process from start to finish. Along with cleaning everything and making sure everything was nice and clean for me. I did shop around before picking a service and the rates were similar, but the customer service is what won me over. Highly recommended. read more

I am extremely pleased with the service and the outcome of the cleaning I needed! Eric cleaned my carpets and the upholstery in my living room. He did an excellent job on both of them! He took his time to be sure that his work was done in the best way possible! I highly recommend his company and performance to anyone needing a very professional cleaning job! K, Sykes November 2025 read more

Great job on time carpet look great came in on quote highly recommend would call the next time I need carpets cleaned

Highly responsive, knowledgeable about his product and the fabrics. Successfully cleaned and deodorized/removed cat urine off our microfiber reclining couch. Excellent service, would recommend! read more

We needed our carpets cleaned and after searching the many different options available we chose Sanitize 4 Serenity. I must say we are quite pleased with the results and quality of the cleaning. The price paid for the service was also very reasonable. I would recommend to consider this company for your carpet cleaning needs. read more

The technician (Eric) was very prompt, courteous, professional & friendly. I highly recommend this company and will be using them myself in the future. read more

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Very good quality. Smells great and looks very clean. Definitely recommend and will request another service when needed!

Eric was fantastic. He was available to meet my time availability. His communication was excellent. He cleaned 3 sofas and two rooms of carpet. He did a wonderful job. He did not complain about the smell he had to initially deal with. Everything looked and smelled good when he left. Highly recommend. Very nice. read more

I couldn't have been more pleased with the work that Eric did for us. In December my son brought himself and his cat, Mr. Banks, home to live with me. I love them both, but by April, the cat dander and the heavy oak tree pollen had me wheezing and sneezing. Eric cleaned and sanitized the wall to wall carpeting, the couch and the rocking chair which Mr. Banks had claimed as his own. Eric was on time, explained everything to me, honored my request not to use any chemical deodorizer, and worked diligently the whole time he was here. His price was very reasonable so I gave him a nice tip. I have since covered the sofa and rocking chair with sheets so that cat hairs stay off the cleaned surface, AND I have been able to stop taking allergy meds. I highly recommend Sanitize 4 Serenity. read more

Greatly impressed with Sanitize4Serenity service!!!! Eric responded quickly to my msg on Yelp. followed up with an appointment time in my time-frame and arrived to do the job on time. His equipment was amazing, but not nearly as amazing as his thorough approach to the job. He explained how he handled badly stained carpet, his sanitizing process. He worked hard for several hours (it was whole house cleaning) and when finished, cleaned up after his work. The carpet looks good a week later in spite of a puppy, and the visit of three great grandchildren! Thanks again Eric. read more

Highly recommend this company. Very responsive and knowledgeable. He came out to view the property, let us know in detail what was going to happen and executed the plan. The previous owners had pets and after the first day of duct and vent cleaning, the air felt so much cleaner in the house. We also had the hardwood floors and carpet cleaned and the amount of invisible pet hair he was able to get up was absolutely amazing. The floors looked great when he was finished. He gave us tips as he was completing the services and we are very thankful we found this company to do this. I highly recommend Eric if you're looking for someone to do all of these services for you. I contracted others and they did 1 or 2 but not all like him. Also the drying time for the carpets was within the hour of getting cleaned, not the 4-8 hours of years past. Give them a call, you won't be disappointed. read more

When we turned on our heat last weekend my eyes immediately began itching, nose running, and throat itching. The joys of being in the top 1% of allergic people. Finally put 2 and 2 together that my allergies were coming through our ductwork. Looked through Yelp and sanitize 4 serenity had the most and best reviews! Other places had quotes so ridiculously low I was pretty sure they didn't know what it truly meant to clean our ducts. They came yesterday around 10 and left at 6:30. Thoroughly professional, friendly and hard working! They cleaned up after themselves and left the house smelling so fresh. I highly recommend Eric and his business--especially for allergy sufferers or those who need COVID cleaning. You will be happy to work with someone who really knows what he's talking about and then executes! read more

Unfortunately, we had an awful experience of Air BnB'ing out our family home for 6 weeks and the "tenants" absolutely trashed the carpeting! We have never even worn shoes inside of our home as we were never allowed. There is a sign saying, "to please remove your shoes" and it is written in our listing that shoes inside of the home are not permitted. These "tenants" not only had to have worn shoes inside, but they squirt an oily substance all over the master bedroom flooring, the hallway, the steps, everywhere!! Whatever they did, it looked to be very intentional?! All I can say is despite this awful Experience, Eric did a PHENOMENAL job today getting the stains out of our carpeting! He sent me "before and after" photos, as well as a video of him emptying all of the dirty water that he had extracted from the carpeting. He texted when he was on his way, throughout the visit and sent me pictures on my cross-country drive, keeping me in the loop with every single thing that he was doing! I cannot say enough good things about this man as he's an honest man and an extremely hard worker! You will be MORE than happy with him and the quality of his workmanship and I cannot recommend him ENOUGH!!! read more

Sanitize 4 Serenity - Steps, before & after. - Carpet Cleaning Near Me - Baltimore, Maryland

Cannot say enough good things! Wow, what a difference. Eric is fantastic to work with. And if you have never had your carpets or upholstery professionally cleaned, don't even think about it! Totally worth it. read more

I had a sectional and an area rug cleaned and I am super happy with how it all turned out. Eric did a great job with the cleaning, was neat and considerate in my home. i will definitely use them again. read more

I was having Easter diner at my house and needed my carpet shampooed. I have used other companies in the past and was looking for someone to clean my carpet and found Sanitize 4 Serenity on Yelp. From the reviews I read, I reached out to this company and Eric responded. AND l was so happy he did. Eric gave me an estimate by email for my carpet project. He arrived, and confirmed his previous estimate. Also, Eric explained what to expect after he cleaned my carpet and gave me a choice of which cleaning method I wanted him to use. When he finished cleaning my carpet, it was beautiful and it looked exactly as he said it would. I would definitely recommend this company and Eric. Eric is very friendly and personable. He is also knowledgeable and experienced about cleaning carpet. If you're looking for someone to clean your carpet, I definitely recommend Eric and Sanitize 4 Serenity. read more

Our dryer ducts needed cleaning and I didn't know who to use until I read all the great reviews about this place. Eric went above and beyond my expectations. He was so nice and explained everything he was doing. He was at our place for close to four hours and only charged us the rate he originally quoted. Our ducts were installed incorrectly which made his job more difficult. I felt really empowered and learned so much about our home. Special shout out to Eric for being such a great teacher. We will definitely be using him for future projects in our home. read more

I needed an emergency couch cleaning since my couch had some pet odor and I was expecting guests for the weekend. I found Sanitize4Serenity on Yelp and Eric was so responsive and friendly. I really appreciated that he took his time to understand the specifics of the couch fabric, all of my cleaning options, and was upfront about any additional costs. He was even able to get me an appointment the very next day since he had cancellations. Eric did an extremely thorough job on my sofa and I will definitely be reaching out to him again for future cleanings! read more

Excellent whole house cleaning of aged and stained carpets. Made a difference. Serious about his work he explained carefully each area's condition. Also had him clean two upholstered chairs - they came out like new! Great job. Highly recommended read more

I found this expert rug cleaner on Yelp. His 5 stars are real because he knows his work, has the right equipment and works hard. His service is fair and honest because he makes sure everyone understands expectations and price. Our wall to wall rugs and 2 chairs look great! I'm glad to support a local small business that deserves it. read more

Eric was wonderful. We hired him for movein carpet cleaning. He was responsive, prompt and VERY knowledgeable. His quote for procing was spot on no surprises. What I appreciated about his service was the maintenance information that he shared for both my carpet and hardwood floors. I told my husband I think he saved my hardwood floors from being destroyed by me! He provides alot of services including air and dryer duct cleaning. I recommed checking out what he offers to see if there is a bundle deal. Give him a call and check him out! read more

Very nice to work with. Honest, knowledgeable, and friendly. We have a monster house, with crazy installation issues. Eric worked through it all and stayed all day to get it done right. I highly recommend! read more

This company did a terrific job and Eric knows his stuff! I would not hesitate to recommend them and use them again myself!

I come home from work and oh no!!! Thee Duchess has had her way on my couch! Bollocks! In a frantic state, I begin to call around hoping that someone can come and professionally clean my couch.... In comes Eric from Sanitize 4 Serenity. I spoke to him personally on Thursday. You know when you just get that feeling in your gut that someone is good, and knows what they are talking about? Well that is what I had. This guy is extremely well versed in his field, and will attempt to educate you too. I love it! Anywho, I told him my issue and he was out to my house within two hours! Boom! Can't beat that customer service! He cleaned my couch to perfection, and educated me on what to do in between visits. I am so happy that I found him, and I am grateful that he was available! He will definitely be back out should I ever need him again.... read more

Great service. Came back out again to address initial concern and seemed pleased to do it.

Super happy with this company. Their pricing felt fair, and the person who came to work on our rugs was so lovely and kind. I was very happy that I chose this company and will definitely be using them again in the future read more

I have no words other than THANK YOU! Eric did a phenomenal job on my nasty carpet,, he is a kind, soft spoken gentlemen that knows how to tackle nasty, dirty carpet. Eric will be my go to guy every time I need a good carpet cleaning read more

Sanitize 4 Serenity - Nasty before - Carpet Cleaning Near Me - Baltimore, Maryland

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Setting up an appointment was easy. I called and one of the secretaries took some information down and also asked if I had a Groupon (which I did). Later that day, Eric (owner) called and asked me questions about my carpet as well as to schedule a date for him to come over. He sent me a text the day before to confirm the appointment. Eric came a bit late because a previous client wanted him to clean more than he initially asked so he apologized. Because he was late, he said he would clean the closet and hallway of my apartment. He's very friendly and a true professional. You can ask him questions about carpet and cleaning and he can elaborate on the technical details. The carpet looked better than it was when I moved into be frank. However, be careful of red/pink stains on your carpet caused by something like red wine, soda, or Kool-Aid. Those require special treatment and Eric told me that they're incredibly tough to remove permanently so advanced notice is required. They're tough enough to remove that you will need to sign a waiver in case the carpet becomes damage from removing them. Personally, I thought he did good enough on removing the discoloration (it's not too noticeable unless you really scrutinized) without using the special equipment. Oh and I should mention that the carpet dries fairly quickly. Probably about thirty minutes to an hour, which is a lot less compared to the cleaning my apartment complex did before. Give Eric and his Sanitize 4 Serenity a go, there are Groupon and Living Social deals that pop up from time to time. You will be thankful you did. read more

If I could give this business 10 stars I would. Eric is a true professional. We talked about what we needed done to the carpets in out basement over the phone the day before he arrived. He was honest and upfront about all costs associated with the work being performed. He absolutely saved us a great deal of money by deep cleaning 2 rooms in our basement along with 2 hallways. The carpet looks as good as the day we moved in. He even followed up with us a few days later to make sure we were satisfied with his work. We will not hesitate to do business with Eric again. It is hard to find good people who do great work and provide excellent service and Eric is one of thise people. They also do dryer vent cleaning as well as duct work cleaning. I highly, highly recommend Sanitize 4 Serenity. read more

Awesome job, professional and reliable. Very fast and accurate. You can definitely trust this company. 100% recommend them . Thank you

They did excellent work. Knew what needed to be done and made twenty year old carpet look great.

I have to say that Eric is very professional personable and true to his word I I am very pleased with the outcome of my carpet considering what he had to work with it looks amazing Eric responded in a timely manner and arrived within the time he said he would be here the job was completed and he asked me if I was satisfied he did such a great job I would recommend him 100% we had many pet stains from previous owners and carpet looked like it hadn't been kept up I will post a picture it looks wonderful my carpet Wasn't soaked and dried within an hour or so if not sooner We were skeptical because we had one other company come in and it seem to be a waste of money but I asked my husband to give it one more shot I'm so glad Eric is the one I picked thanks Eric . read more

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They were super responsive and the appointment went off without a hitch. Eric is genuinely a nice human. They went above and beyond on my white couch with very tough stains caused by an hvac condensation issue, taking extra time and care to make sure they got the best results possible. Highly recommend this company and I'll be scheduling regular yearly cleanings without a doubt. read more

This service was great. The guy I spoke with was the owner and we scheduled a time. I had the house on a lockbox so he showed up and did the work, then I went to check it out when it was complete and hand him a check. He managed to get eyeliner that one of my tenants smeared all over the carpet, out of the carpet, and make the disaster look considerably better. I was impressed that it could look that good again and had thought I possibly needed to replace it. He explained to me that his basic cleaning got most stains out, but if it did not, he would let me know, and that would cost additional. Since I wasn't present, I was a tad nervous he would say it needed the additional service, but he was honest and told me that his first cleaning process did the trick. That says HONESTY and FIVE STARS. read more

This review may strike the casual reader as odd, because I have given S4S five stars despite relatively unsuccessful results. When I explain the challenge I gave Eric, I think you will understand how his professionalism and dedication warrants five stars, without question. Many of us are devoted to our dogs and cats. They are members of the family, and when they are ill, we feel for them, attending to them as best as we can, with veterinary care, medications, special diets, and more. Whatever they may need, to become well again. So it was with my sister's 13 year old dog, Tessa, in her new home in Baltimore. Tessa was struggling with a gastro-intestinal problem, and a possible neurological issue as well. I visited Baltimore to house-sit for my sister, as she and her son were scheduled to travel, and Tessa had become ill shortly before their departure. I found Tessa had soiled the hardwood floor in the living room, the wool Berber carpeting in my niece's bedroom, and the sisal stair runner on the first floor. In all three locations, her waste had dried in place. Toward the end of my visit, she also soiled my nephew's bedroom, however, I was able to tackle this problem before it dried, which made a huge difference in the outcome of Eric's work. Eric cleaned the entire area of my niece's bedroom, including the adjacent family room with a large Oriental carpet on top of the Berber wall to wall carpeting. He did a fantastic job, although, in the end, he could not remove a small, lightly shaded spot where the bulk of the soiling had occurred. Considering the waste had dried in place, this result was the absolute best that could be achieved. He sanitized the hardwood flooring of the living room after I had removed the dried waste, and he cleaned my nephew's bedroom thoroughly, after my amateurish attempts to clean the spots with Nature's Miracle. His work in my nephew's bedroom met with complete success. Now we come to the sisal stair runner. Sisal is a natural fiber similar to jute. It's produced in East Africa and woven into various products that deliver a tough and durable function, like carpeting for stairs. Eric made two attempts, roughly two hours in the first attempt, and four hours in the second attempt, to get the stains out of the sisal. It was simply impossible to clean, having soaked into the fibers and dried in place. Eric's frustration and disappointment was palpable. He was soaked in sweat from the battle with the stains, but he finally admitted defeat, and said the stains could not be removed. He discounted his labor because of the unsuccessful results. How many tradespeople would be so dedicated and professional? He earned my respect many times over with his efforts and commitment to the task. I recommend Eric for your carpet, upholstery, and curtain cleaning needs. He is a man of character, with complete commitment to your satisfaction. I also recommend you think carefully before buying anything made out of sisal. read more

Just called to set up an estimate and eventually schedule service. I talked to Liz on the phone and she was unpleasant and unhelpful. It was as if I was disrupting her day by asking to give her company business. I asked about an estimate and she said "some things can't be priced unseen." So I asked if I should schedule an estimate in person and she acted like she had never heard of such a thing. She said a scheduler would call me back and I asked how long I should expect that to take. She said she had no way of knowing. Thanks a lot. Depending on the cost, I may still book this company because the service is highly rated here, but this company needs to work on their customer service and relations. read more

I'm in the process of putting my house on the rental market and needed a good deep clean on my carpets before anyone moved in. Eric was very nice to talk with when I called to make my appointment and was even able to fit me in a few days later because someone had cancelled. He texted me the day before to confirm the appointment and then again when he was on his way. He arrived with a smile and ready to work! He said it would take about 1.5 hrs and that I could leave and he would text me when he had about 25-30min of work left. I ran some errands, got the text and headed back. When I walked in, my carpets looked amazing and my house smelled wonderful! I bought the Yelp deal ($100 - for $150) and the work was well worth the money. I will call him again when I need my carpets cleaned in my new home. Thank you so much!!! read more

Eric the Business Owner for Sanitize 4 Serenity arrived on time and examined my dirty carpet and quoted a very reasonable price. Eric was very helpful, informative and honest during his visit. Sanitize 4 Serenity did an excellent job restoring the bright colors of my 10 year old carpet. My carpet looks brand new thanks to Sanitize for Serenity. Sanitize 4 Serenity is the only carpet and upholstery company I will be using from this point on. read more

Sanitize 4 Serenity - Stairs before - Carpet Cleaning Near Me - Baltimore, Maryland

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Eric did a wonderful job! My cat decided to vomit on the newly installed carpet (instead of on the tile inches away) and it left an unsightly stain in the middle of the floor. He was able to remove the stain with minimal effort. Pricing was decent as well! I plan to use him in the future. read more

Sanitize 4 Serenity - Carpet Cleaning Near Me - Baltimore, Maryland

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