Come Clean Carpet Care did a wonderful job on my basement carpets. Cliff was professional and…read moretimely. The carpet was clean and fresh upon it drying. I am completely satisfied. ​

We just used Cliff, and the carpets look amazing! He was able to get out all the minor stains and…read morereturned the carpets to looking nearly brand new! He was on time, kept me updated on the progress of the job, and was expedient in his work. I highly recommend this company. Great service and great results!

I'm a 10+ year owner here at the Ritz. I've had my carpets cleaned successfully every year as…read moretenants move out. For years a preferred vendor took great care of me, but as his health declined I was looking for someone new. Big Al a.k.a. Alfred was recommended. He took 4HRS to clean 3 area rugs + headboard. Unfortunately he ruined one of my rugs. I've attached pictures. He immediately apologized and said he'd replace it. He offered to come over to remove the rug, I was uncomfortable with my personal experience with him so I opted for the building maintenance team to help. It took 4 of us to remove the area rug. He knew the Ritz was removing the rug, we communicated regularly. He knew I was communicating with the interior designer who did the decor. When I got the estimate to replace from the designer he then refused to pay for the rug and asked for make, model and original receipt, all of which he didn't ask earlier. I eventually got the make + model but due to a server issue at the Ritz they couldn't get the original receipt. (We bought everything from the model and it's a custom rug only sold to interior designers and it's super expensive). Bottom line he promise to replace, he will not. I provided, after back and forth with the designer, the make and model. I even went with a lesser option to save him money, my rug border cost 30% more. He didn't refund me what I paid for cleaning, he won't replace what he destroyed. I've felt unsafe as a single woman. He destroyed my rug. He refused after promising to replace it to replace it, after he found out what it cost. He didn't offer to refund my cleaning. The rug had normal wear and tear, it had no stains. I have before and after pictures, I've included. I have always counted on the building recommendations as an owner who didn't live on site. I just don't want anyone to experience what I did. I signed nothing not guaranteeing his work. He told me to get an attorney and he'd see me in court. I am a small business owner, this is never how I would treat a client. I would have provided steps and what I would need for an insurance claim up front, not after I realized how much the carpet cost. He then tried to intimidate my review with a defamation lawsuit. My only hope is to share what I've endured and hope you don't experience the same. REPLY TO HIS RESPONSE: Stapleton Consulting Services and Anita Lee Stapleton are the design firm used by the Ritz Carlton. Please google her. She comes up easily. Her phone number and address are on the invoice. The make and model was provided. The GM of the Ritz would provide a letter why the original receipt isn't available as I bought all the model furniture from the Ritz. The back and forth only came based me conveying what the designer said as the rug is sold only to designers not in stores. He asked the race of my ex-husband, I would never share that. It was awkward and unprofessional. We were speaking about a head mark he cleaned on the head board left from an athlete tenant. I commented my ex-husband slept here for years without the issue. People can be dirty. It doesn't matter in this situation what race any of us are. You notice he mentioned it I did not. My issue is he used the wrong chemical on a rug and destroyed it. I have the texts as well.

Big Al is tops in all categories. He responds promptly to a request for a proposal. He then…read morepresents a very reasonable estimate and date and the completes the work on time and as promised. He cleaned my large living room carpet, my couch and my easy chair and made them all look brand new. He then helped me rotate the carpet to even out the wear. I really admire him personally because he started the business a couple of years ago and has grown it by being very aggressive and providing a great service. I highly recommend him.

Brain and his helper came to my house to clean three bedrooms and my carpeted steps. My bedroom…read morecarpeting is approximately 7 years old and had numerous buckles that made it dangerous and unattractive. He managed to flatten every buckle and the he diligently cleaned all the black spots that were all over the carpeting. When he was done all my carpeting looked new and smelled good. Did an excellent job on my steps and all my bedrooms.

I called Sol carpet repair asking about a quote. Bryan was able to give me a quote for a repair…read moreover the phone. I was able to schedule in the same week and repaired the doorway my cats tore up.

They came the same day and were able to get out a red ink stain on my new sofa. I highly recommend.read more

This was my first time having my carpets professionally cleaned - and I was very satisfied with Tim…read moreand his services. I was able to book an appointment online in less than a week. Tim communicated with me the day of my appointment to let me know his ETA. I had booked a "3 room" cleaning, but when Tim arrived, he actually gave us a discount because our house is small. He was friendly, efficient, and did a great job. I will utilize his services again in the future.

Our hot water heater burst and we needed someone quickly. I try to always support local small…read morebusinesses and Catonsville Carpet Cleaning service was my first one called at 3:00 p.m. on Wednesday and I am glad I did so. Johnnie and Reggie came over instantly, ensured our water was turned off, set up powerful wet vacuums and sucked out over 200 gallons of water. They were able to save the carpeting and items on the floor. Upon leaving day 1, they left 2 industrial fans and a dehumidifier on, knowing they would be returning the next morning on Thursday. I was asked to move the fans around in a few hours to help with drying. Return they did....at 7:30 a.m. ...a time convenient for both me and the men. They moved the fans and the dehumidifier as needed and checked out the drying progress. We would meet again on day 3 Friday at 7:30 a.m. if needed. However, progress was so good, it wasn't necessary and we met at 7:30 a.m. on Monday instead. Not only did they come to check on the progress, they cleaned everything up, did additional sanitizing and returned all items to their place. Pricing was as quoted on day 1 and that was the price kept and honored. I highly recommend them for carpet cleaning related services.

DO NOT SOLICIT THIS BUSINESS. SCAM! My brother purchased his first home and found this company to…read moreclean his carpets. Myself, my parents, and my brother heard the owner say the cost would be $150 for two rooms, stairs, and living room. When he was finished he charged us $250. THE CARPET LOOKED THE EXACT SAME!!! The issue was he lied and tried to bully me, a young woman. He became aggressive and knocked on my window saying he'll need to follow me for the money. My brother is too nice and said just give him the money but I do not like liars! He attempted getting aggressive with me in the Bank of America parking lot and I started screaming at the top of my lungs. I'm a young single small woman faced with two old aged white men who were larger than me. He was aggressive and not kind. What baffled me the most was his ability to lie. Thankfully I was on the phone with the police the entire time. If it were me I would not have paid but because my brother instructed me to do so since I was alone I did. If you choose to work with this business before he enters your home make sure you confirm the cost and do not let him come until you have received an invoice. Not a great start to my day. Not a genuine business. Scam and poor cleaning.

We requested a cleaning of all of our wall to wall carpeting. Mr. David promptly made an…read moreappointment and delivered on his service Just as promised. We had a large coffee stain that they were able to completely remove. Mr. David & his staff were pleasant and professional. They moved our furniture and returned it to its original place almost imperceptibly! Great job. Highly recommend their service!

I found Stephen David's carpet cleaning service through YELP. I reached out to several businesses…read more Stephen replied quickly. He's local to my area and I like to support local, nearby small businesses. We chatted on the phone and he was able to fit me into the schedule for next day service, which was very convenient as I had limited availability to be home. On the day of service he texted me giving me updated time of arrival and showed up on time. I had a 770 square foot condo which required carpet cleaning of living room / dining room, a hallway, a coat closet, a bedroom and a walk in closet. He charged $205 which is reasonable and fair for the job. Stephen was friendly and personable and explained what he and his two helpers would do. They identified the building water supply and brought in the needed equipment to set up. They pretreated some stubborn stains near the front door entrance and pretreated the carpet with spray solvent / detergent. They also had plastic wall corner protectors (kind of like traffic cones) designed to protect the corners of the walls against scrapes or scuffing from the vacuum hose and electrical cords of the cleaning machines. They then used an agitator bristle brush rotary machine to scrub down the carpet. Next, they used a hot steam sprayer combined with a vacuum to steam clean the carpet and suction up the dirty water / detergent mix. They were very thorough working on the carpet until all stains were removed. I had moved 90% of the furniture ahead of time to make their job faster and easier and they moved the other 10% quickly and efficiently. Overall the set up took about 25 minutes and the carpet cleaning took about 1 hour. Afterwards Stephen gave me plastic squares to put under the bed frame and table legs. He gave me instructions on how to let the carpet fully air dry for 24 hours. I was also given a few business cards and asked him about his other clientele. Overall it was a super smooth and friendly exchange and my carpets look great and it has changed the energy of the condo. It was a great and necessary part of my spring cleaning. Also the week before I had a guest stay with me who had brought a new puppy that peed / pooped and chewed on the carpet (even though we put down puppy pads, it missed the pad when doing its business). This was also why I wanted to have the carpets professionally cleaned. I offed to pay my bill in credit or cash. Stephen and I agreed on cash. I received a written professional invoice upon payment. Stephen says he's been in the business for about 40 years. It shows, he's professional, friendly and efficient. Nice job! 5 stars out of 5 stars from me. I would hire him again.

Great value and service! Top notch professionalism and excellent results. Our carets looked better…read morethan new afterwards. We will be recommending Royal Carpet to all of our family and friends.

Highly recommend Peter!! Amazing job and carpet looks like it's brand new again. If you're looking…read morefor great service and results look no further!

Anthony was wonderful! He did a great job with cleaning out our air ducts. We had him before for…read morecarpet cleaning and was impressed with his attention to detail and he gave us a good quote for the next house project so we had him come out again. He was very knowledgeable, fair in pricing and a really nice down to earth guy. I trust his work and would highly recommend him to any of our family and friends!

After moving into our house, we were noticing that the dryer took longer than necessary to dry our…read moreclothing. After getting many warnings regarding the possibility of dryer lint fires being caused by clog vents, I decided to get them cleaned. To do this I purchased a Big Deal off of Angie's list. After purchasing the big deal, it did take a while to schedule an appointment (missed calls), but was finally able to via email. Anthony arrived on our appointment day a bit late, but did a very comprehensive job. He made sure that he got rid of all of the lint and cleaned up after himself. After about 2 hours we had removed a large and thick layer of dryer lint. Now our dryer is working better than ever.