Puragain Water

(115 reviews)

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

PureLux H2O

(7 reviews)

All around terrific company! I've been using a PureLux water filtration system for 4 years now. The…read morewater tastes great! Pricing for installation and filter replacements are very fair and it's always super easy scheduling with them. They're always on time and super accommodating to my schedule. The owner and all his techs are great people and I get personalized customer service from them even though I'm a smaller residential customer. Also, my friend just updated his whole house with a PureLux H2O water system and he's just as pleased with them as I am!

We just got a PureLux whole house system and could not be happier!! All of our white spots are gone…read moreand the water feels so much softer. They were so efficient with the whole process and tackled all of our concerns with our water. Highly recommend for anyone dealing with hard water in the Ventura area.

LifeSource Water Systems

(78 reviews)

Nothing happened with Life Source. They did not offer alkaline water in jugs to be delivered. They…read moreonly install a whole home water system (very expensive) not what I was looking for.

We just had the system installed by Cody, he did an awesome job! Our salesperson Dan Hillard is…read morevery knowledgeable and has years of factory and field experience in this Industry! His responsiveness and swift follow up were impressive. We do not hesitate in recommending Dan dan@lifesourcewater.com, Cody and LifeSource Water Systems!

Advanced Water Solutions

(159 reviews)

I'll do this review in chronological order. It started with the owner, Jay, coming to my house…read morepersonally to inspect the site and give a quote. He is a very personable guy and you can tell he is a complete water nerd, and that is a HUGE compliment. The man clearly does something that he loves for work. His family heritage is in water business too going back to Wisconsin, anyone from there knows the last name immediately. Fast forward to yesterday morning. Dan comes out to do the install. As you can see in the picture, Dan had to get fancy with the piping because of the requirement to be able to access the fire sprinkler system in the garage. This dude was an absolute artist with his soldering skills. He's definitely a measure twice - cut once, type of guy. Just a master at his craft and nothing less. Additionally, Dan installed a RO system for drinking water under my kitchen sink. We had one but it was from 2007 and we mainly used it for coffee water and dog bowl water because it didn't really taste the best but was safe for consumption so this upgrade was very much needed. My wife got home from work to two cups of water on the dining room table, I didn't tell her which one was which. One was a cup of arrowhead spring mineral water and the other was fron the new system. She was able to tell which one was the new system HOWEVER she said it tasted great and not like the previous system. So now, going forward, we will no longer be buying arrowhead jugs and consuming micro plastics on the daily. Wrapping up: A solid 10 star if I could review of a company. Pricing was fair and customer service through the roof. Very happy they're local too. Highly Recommend.

We recently had a whole house water softner with filtration and reverse osmosis water system…read moreinstalled by Advanced Water Solutions, and we are extremely pleased with the entire experience. Before making our decision, we interviewed three different companies, and Advanced Water Solutions clearly provided the most value for the money. It was absolutely well worth it. Alonso was our installer, and he did a fabulous job from start to finish. He was professional, knowledgeable, efficient, and took the time to make sure everything was installed properly. About a week later, I contacted the main office regarding an issue with the reverse osmosis system. I was very impressed with how quickly Advanced Water Solutions responded. Alonso returned promptly, quickly troubleshot the issue, and repaired the problem efficiently. I would like to commend Advanced Water Solutions for their expedited customer service, efficient response, and excellent repair support. It's refreshing to work with a company that truly stands behind their service and values their customers. This is truly a FIVE STAR Company and I would not hesitate to recommend them if you are looking for water solutions for your home.

Rayne Water Conditioning

3.6

(239 reviews)

Rayne has amazing services especially with getting a person out to the home. I will also say I have…read morehad another company and it was not easy at all and was completely unprofessional. However This was extremely easy. Beau Is absolutely one of a kind. He is prompt professional and most importantly genuinely cares about his customers. I have heard nothing but amazing things from my neighbors and can not wait to have rayne water in my home. If I were you I would absolutely give them a call to help you out with all of your water problems.

David and Beau are great and super accommodating! Beau came out within two hours of calling & was…read moreso easy to work with.

A-1 Water Softener Service

(26 reviews)

Eddie arrived on time and was initially friendly and welcoming. I showed him the issues with my…read morewater softener unit, which was leaking from both the top and the bottom. He quickly explained that the system is likely over 20 years old and that while certain parts could potentially be replaced to stop the leaking (estimated around $240 to $280), the resin and mesh system inside the tank is probably depleted due to the age of the unit. While I appreciated that he shared his assessment, I would have preferred a more thorough walkthrough of what he was seeing. As a new homeowner and someone who has never owned a personal water softener system before, I was hoping to better understand exactly where the leaks were occurring and why. When I asked for clarification or asked him to repeat certain information so I could fully understand the explanation and pricing, the responses I received were along the lines of "I already told you" or "I just explained it." At one point he also asked, "You don't believe me?" My questions were not about doubting his expertise. I simply wanted to understand the mechanics of the issue and the potential solutions. In today's environment, many homeowners try to be cautious and informed when making repair decisions, especially when unfamiliar with the system being evaluated. Walking a customer through the problem step by step and showing exactly where issues are occurring can go a long way toward building trust. While Eddie was polite when he arrived and again when he left, I ultimately left the interaction feeling patronized and uncomfortable asking further questions. Because of that experience, I decided not to move forward with repairs or replacement through him. Instead, I contacted Rayne Water and arranged for them to install a rental unit that includes yearly servicing. I share this feedback in the spirit of constructive improvement. Taking a bit more time to walk homeowners through the details of a diagnosis and responding to questions with patience would likely create a much better experience for customers who are unfamiliar with these systems.

Prompt. Friendly. Professional. Knowledgable. Reasonably priced. A very nice man. He put in the…read morewater softener he replaced 11 years ago, good quality.

Pure Water Filtration

(30 reviews)

Imagine being able to drink water straight from the tap, with no more hard water stains, less itchy…read moreskin, softer hair, better tasting coffee, and appliances that last longer. That is what we got with carbon filtration and water softening. If you live in Southern California, you know what I am talking about. I really wish we'd installed it years ago. If you own your home, investing in a good system can improve resale value. After a lot of research and discussions with several service providers, we went with Pure Water Filtration. Brandon came to the house and designed a system that would work with our plumbing situation. Unlike others who came by, he recognized a potential issue and offered a reasonable solution. He did not try to upsell us (again, unlike others). They use Clack Systems, so there is no lock-in to a particular system. Maintenance is minimal (add "salt" every so often). Brandon and his assistant showed up for installation as planned. With minimal fuss, the unit was installed within a couple of hours. We went about 90 minutes without water. Once the unit started functioning, the difference was immediately noticeable. Service, price, and performance are why you should choose Pure Water Filtration. We could not be happier.

I must say that if I ever have any more soft water system problems that I will call pure water,…read morefiltration, and specifically ask for Brandon for my needs! I recently had a situation where the salt was not going down in my brine tank and the water didn't feel soft in the shower any longer. Brandon asked me for a couple pictures and description of the situation and then instead of charging me $150 fee to come out and fix it (which many might do)... He verbalized to me over text what amounted to a five minute fix. Just don't find people in this world today who are that kind anymore and I greatly appreciate Brandon and Pure Water Filtration for their kindness. There is no need for me to get competing offers anymore from Yelp... Pure Water Filtration is my one stop shop for my soft water system needs Do you won me over thank you!!!

PureLux H2O

(97 reviews)

We used this company to install reverse osmosis and a whole house filtration. We liked the vibe and…read morethe Offer better than the big guys. So far I'm happy and all is well!

During my service quote for an RO filtered water machine, Josh was personable, professional and…read morekept things honest and really understood my pain points. Add in the fact that he was willing to work with me on options, pricing, and to get things done right made it a no brainer for me. Thanks again, Josh!

Culligan of Ventura

1.8

(179 reviews)

Tim, the manager, went above and beyond to get me set up with a new water softener tank. He was…read moreresponsive, knowledgeable, and genuinely kind -- not the rushed, "let me upsell you" kind of service. He actually cared about solving the problem. Chris handled the installation and was exceptional. On time. Professional. Clean. Efficient. He treated my home with respect and made sure everything was working perfectly before he left. No shortcuts, no mess, no stress. It's rare to find a company where both management and installation are equally strong. Culligan of Ventura delivers professionalism with integrity -- and that matters. Highly recommend. Two thumbs up! And if I had more, thumbs, they would be up too.

This company sucks!! They promised me things they never delivered. The "salesperson" Eric said he…read morewould be here for installation but he never showed. And the guys they sent out were in a hurry cuz it was the Friday of Memorial Day weekend. They keep calling me to say I never paid when I financed thru their bank Community Wide, but they are threatening to send me to collections. They need to get their act together and communicate with their partners. I would never recommend Culligan to anyone!!

Chuy's Plumbing

See more unrecommended reviews

(37 reviews)

Chuy's is my new go to plumbing contractor. The owner, Javier, was one of five contractors to…read morerespond to my Yelp project request to remove, dispose and then install two new customer supplied second story toilets. He was the only one to quote a simple and reasonable flat fee/toilet. Called their office on Monday afternoon to schedule and Javier and Christian showed up first thing Tuesday morning. The project was completed promptly and they also were able to run and clear a slow shower drain while on site. Both are highly skilled, efficient and courteous tradesmen.

Needed help with a toilet seal. They were responsive, arrived on time ( early actually) they worked…read morefast and took extra steps to keep everything clean.

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26 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Gil C.

0

4

19

6 months ago

The company does a great job up until the system is installed, but if you are not happy with the results, good luck trying to get a response. In the Ventura County area their system is not able to remove hard water. I tried numerous systems that they recommended and none of them worked. There was so much hard water buildup in my dishwasher that I had to replace it. I have been asking them to come and remove my system and issue me a credit since August of 2024. I have called numerous times and asked for a supervisor to call me to discuss, finally in September I spoke to a supervisor by the name of Tom, he said he would get approval from his Manager and hr would get back to me. I never heard back from him. Now when I call him he will not even return my calls. I filed a complaint with a Better Business Bureau and Puragain Water did not even respond to them! They really don't care about their customers. If you look at the reviews on their website they only respond to the good reviews, the negative reviews do not even show up. Beware read more

Melissa L.

0

4

0

1 year ago

So far we've had a great experience with this company. Robert came to give a quote. He is super friendly, straight forward and honest about prices, including how filter prices will depend on your water quality, etc. Not at all pushy. What sold us on the whole house system was that if we move houses, they offer a one time move of the system for free to the new house. I wish all of my other house upgrades offered that! Mike installed our system today and was also very nice. He explained what he had to do, gave me options on locations for the system, and just went to work getting it done! He explained the 7 year warranty, the free service calls, and then cleaned up everything and even took cardboard with him instead of using our recycle bin. We've tried showers today with the new filtered water. Definitely had more of a silky feel to the water. My husband said it reminded him of the mineral pools in Napa Valley. read more

Rob W.

24

2

0

7 months ago

We purchased a PurAgain whole-home water filtration system nearly two years ago for a newly built home based on claims that it was not salt-based, produced no water waste (aside from the RO unit), and would soften our water to protect fixtures and appliances. Our experience has not matched those promises. We've had about six service calls since installation. Tanner, our service technician, has always been professional, responsive, and helpful, but issues raised during visits often stall at the management level, leaving us waiting with little follow-up. Annual filter maintenance costs have been far higher than quoted; nearly $1,000 per year, on top of the $5,000 system cost. Between the high ongoing costs, service issues, and lack of communication, this system has proven too good to be true. We would not recommend PurAgain based on our experience. read more

Jozam B.

0

1

0

5 months ago

Tanner was absolutely amazing from start to finish! He was extremely knowledgeable about the Puragain water system and took the time to explain everything clearly and thoroughly. He walked us through the entire process, answered my questions, and made sure we understood how the system works and how to maintain it properly. The installation was smooth, professional, and efficient. Tanner was punctual, respectful of our home, and left everything clean and organized when he was done. You can tell he truly cares about doing quality work and making sure his customers are satisfied. If you're considering the Puragain water system, I highly recommend Tanner for the guide and installation. Five stars all the way! read more

Tania P.

0

2

0

1 year ago

Thand you Tanner, for doing such an amazing work today and for providing outstanding service. Also thank you for letting me know of all the different promotions and programs such as your platinum program most definitely is on my list is great to have someone with great knowledge and expertise in sales when learning about a product. The excellent customer service and quality of the water Puragain water filtration system provides is amazing I most definitely recommend this product and the service to anyone who is looking for excellent water filtration system and quality. Many thanks for coming out today and making necessary accommodations to your schedule I appreciate your support. Tania Pineda read more

Boris P.

1

6

0

1 year ago

Hello, I have completed a year with my water filtration system and I am satisfied with my choice of Puragainwater. After conducting thorough research, I determined that this company was the most suitable choice for my needs. Barry, our sales representative, demonstrated exceptional skill in explaining the product, making the entire transaction straightforward and seamless. Today, I had my filters replaced by Technician Tanner, who demonstrated patience, kindness, knowledge, and sincerity in providing the services I required. If you are considering a filtration system, I highly recommend choosing this company. I assure you that you will find it to be a worthwhile decision. read more

Anthony V.

0

1

0

1 year ago

I was impressed with the professionalism and speed overall. The installer, Mike Rinaldi, showed up on time and installed both my whole home and alkaline water systems in just a couple of hours. I have an old home. So, I was doubly impressed with how they updated my home's intake valves and pipes to install on the wall outside. Great, clean work. I am so happy for choosing Puragain. read more

Nicole D.

0

2

0

1 year ago

We've been using PURAGAIN for the last year and I've been extremely satisfied. Today we got our filters replaced by Tanner. He was super quick doing his job and fun to talk to. Highly recommend their service for anyone looking for a whole house water filtration system! Their pricing is excellent and hard to beat. read more

Jeff H.

0

1

0

1 year ago

We are very happy with our Puragain water filtration system. It is low maintenance, well priced and the water tastes really good. We would recommend this system to everyone. Tanner L. came out to annually service our unit, this week. He was very professional, personable and gave us great service. - Jeff H. read more

Laura R.

0

1

0

9 days ago

Chris was amazing! Our issue was not with the RO under the sink but the sink was installed improperly by another vendor and was in danger of falling. We got it fixed and Chris came right back and reinstalled the RO. Always great product and service for Puragain! read more

Terry P.

0

2

0

5 months ago

Had jerad come out price a unit. Decided on there 3 filter system. Edward came out and installed did a fantastic job. Looks great and have 2 spickets out side now one is filtered water the other is city water. Great job thanks to all the puragain crew. read more

Christian G.

0

2

8

1 year ago

The service with Puragain has always been excellent. Our annual service check went well and Tanner was really kind and informative. The filter system works great and we feel so much better with the knowledge they share about how it all works! read more

Earaina H.

5

2

0

1 year ago

Tanner replaced our filters and explained what he was doing and why. He was very detailed and patiently explained and answered all of my questions. He was so courteous, and knowledgeable. Thanks Purigainwater for hiring such a great person!! read more

Robert C.

0

2

0

1 year ago

Their treatment system works great. The company does an excellent job with annual maintenance. Tanner did a great job!! and he his very knowledgeable and super friendly. Highly recommend this company read more

J. R.

0

3

0

2 years ago

Great service- they go above and beyond to meet customer needs. Michael was excellent-- knowledgeable, personable, and professional. The level of service he provided is first class. read more

Arturo G.

0

1

0

1 year ago

Julio Mendoza was great! Great customer service! He was efficient, knowledgeable about your products and services! Had a great experience! Julio is a great asset to your company! read more

Marlene P.

18

4

0

1 year ago

Solutions were presented with full explanations and addt'l info about the system to fully understand how everything works. Tanner Leikam was very helpful and knowledgeable. read more

Zaeem K.

0

1

0

1 year ago

Great service, incredible friendly and and helpful. Efficiency and punctuality are hallmarks of their service. If Tanner is coming to your home your in good hands. read more

Floriefe A.

0

1

0

6 months ago

We had a new install puragain water in our house & the install manager Mike Rinaldi was great, discuss everything we needed to know about our new water system. read more

Girolamo R.

0

1

0

1 year ago

I have the system for many years and work for me Love it Service is amazing Water is great quality I have my annual check up with Julio and was wonderful read more

Puragain Water - waterpurification - Updated August 2026

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Nothing happened with Life Source. They did not offer alkaline water in jugs to be delivered. They…read moreonly install a whole home water system (very expensive) not what I was looking for.

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I'll do this review in chronological order. It started with the owner, Jay, coming to my house…read morepersonally to inspect the site and give a quote. He is a very personable guy and you can tell he is a complete water nerd, and that is a HUGE compliment. The man clearly does something that he loves for work. His family heritage is in water business too going back to Wisconsin, anyone from there knows the last name immediately. Fast forward to yesterday morning. Dan comes out to do the install. As you can see in the picture, Dan had to get fancy with the piping because of the requirement to be able to access the fire sprinkler system in the garage. This dude was an absolute artist with his soldering skills. He's definitely a measure twice - cut once, type of guy. Just a master at his craft and nothing less. Additionally, Dan installed a RO system for drinking water under my kitchen sink. We had one but it was from 2007 and we mainly used it for coffee water and dog bowl water because it didn't really taste the best but was safe for consumption so this upgrade was very much needed. My wife got home from work to two cups of water on the dining room table, I didn't tell her which one was which. One was a cup of arrowhead spring mineral water and the other was fron the new system. She was able to tell which one was the new system HOWEVER she said it tasted great and not like the previous system. So now, going forward, we will no longer be buying arrowhead jugs and consuming micro plastics on the daily. Wrapping up: A solid 10 star if I could review of a company. Pricing was fair and customer service through the roof. Very happy they're local too. Highly Recommend.

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