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    Public Storage

    3.3 (29 reviews)
    Open 6:00 am - 9:00 pm

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    Photo of Karen D.
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    8 years ago

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    6 months ago

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    5 years ago

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    7 years ago

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    11 years ago

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    5 years ago

    I rented the unit totally on line. The process was very easy. Communication was excellent - very clear and timely.

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    6 years ago

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    5 years ago

    Easy to rent a storage unit. Clean environment. Access codes to get into loading zone, elevator, and storage units.

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    9 years ago

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    8 years ago

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    13 years ago

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    9 years ago

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    13 years ago

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    11 years ago

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    10 years ago

    Annie was fantastic! Efficient, knowledgeable, professional and kind. Glad I came by and rented a space.

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    12 years ago

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    13 years ago

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    Review Highlights - Public Storage

    I have to give a big shout out to Caitlyn who has helped us on many occasions in making our need for space work so well.

    Mentioned in 4 reviews

    Read more highlights

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    U-Haul Moving & Storage at Route 1

    U-Haul Moving & Storage at Route 1

    (42 reviews)

    Simply awful service! This U-haul Facility is astoundingly terrible. The customer service is…read moreawful. There was a female attendant there today who refused to help my husband and myself and she was very nasty in her expressions and words. She initially told my husband that she was not on th clock when he asked her a simple question. He tried to follow up to apologize for disturbing her and she turned her back to him and said that she was talking to someone else. When I went to her to ask about the elevator, she refused to answer and instructed me to ask inside because she was not going to tell me where the elevator was. When I asked what her problem was and did she have this nasty attitude due to my race. She said that she does not deal with rude people. As I was being polite to her all along, I replied than she must have a hard time dealing with herself. I have never in my entire life encountered anyone as rude as she was! I will never return to this location and would not recommend it to anyone. Simply awful!

    Told me when I showed up early for my hitch install "Online reservations don't mean anything" and…read moresaid the guy had gone home. Told me to come back at 7am and they could install. 15 miles drive each way. 7 am- "I don't have the parts, 2 or 3 weeks out booking". Call Uhaul, and the best they can do is I go to the place (15 miles away) they claim they don't have the parts, and pick up parts and bring them to the LARGE Uhaul place 1 mile away from my house within 1.5 hours and they'll install. I call bullshit. They told me 2X "Online reservations don't mean anything". I paid for a service online. I got a confirmation, online. Your phone line says "go online". Several workers tried to be helpful, the woman at the desk did not try at all. AVOID AT ALL COSTS.

    Prime Storage

    Prime Storage

    (4 reviews)

    Hyde Park

    This isn't a 1 star review. It's a -1star review. They are definitely in the sub club. Starting…read morefrom day one there were problems. I made an appointment online to view a unit. When I arrived the door was locked. So I called and received no answer. I then called the main number and all they could tell me is that someone was there, somewhere. So after almost an hour an employee came and unlocked the door to show us the unit. The unit was the size I was looking for and it was easily accessible on the first floor. I agreed to take the unit. Almost every time I went to use the storage I could not find a dolly to use. They only had 2 and no one ever returns them. So they aren't any help but they are somewhere in the building like the employees. One day I received a call from my wife while she was in the unit. She was disgusted. There were rat turds inside of our storage unit. We had all brand new furniture in there and it wasn't there for the rats to enjoy. My wife told the employee on-site and they told her that they will give her some Rat Poison to put in the unit. SMH. We were on vacation the following week so there wasn't much we could do at the time. A few days into our vacation I received an email stating that the rental fee for my unit was being adjusted from $212 to $310. I guess it was being adjusted due to the higher than quoted rat occupancy. The day I returned from vacation I went to another storage facility and signed a lease agreement and went to Prime to give them my notice... Stay away, far far away!

    Do Not Rent Storage here, there are much better options. They quoted me a rate, then "oh by the…read moreway" you have to have insurance which adds a chunk to the real rate. Then after a couple months you find out the rate was a tickler rate and the "real" rate is 50% higher after you have moved all your stuff in and are stuck. There was water intrusion pooling in my unit the first month and water elsewhere in the building after every major storm. It is "climate controlled" but not water entry controlled. The entry to my area of the building was filthy and never cleaned. I tried to clarify something in the contract and was told not to worry about my concern (but they would not put anything in writing). All this in 3 months. I sucked it up and hauled all my stuff to another place. Don't make the same mistake.

    Public Storage - selfstorage - Updated May 2026

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