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Tucker, GA

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Public Storage

3.4 (18 reviews)
Open • 6:00 am - 9:00 pm

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Public Storage - Mountain Industrial - Tucker
Tisi T.

This location has a SERIOUS rat problem!! I discovered a huge dead rat in my storage unit today! Keep in mind, there was no food in my unit however, there are openings where they (rats) can travel from one storage unit to the next. A couple months ago I noticed rat droppings in my unit and a few of my items chewed up with more droppings where they ate through my items. I had to do an insurance claim with the janky insurance company Public Storage uses. My furniture and other personal items were destroyed by this rat or another rat..who knows!! The insurance company only offered me $25!!! A total slap in the face. Bottom line DO NOT...hear me DO NOT store your personal belongings at this location!!! This discovery today and my recent dealings with Sedgwick, who is the claim adjuster for New Hampshire Insurance - the insurance company Public Storage uses to ensure your belongings, which is all a bunch of BS just to get your money, has me extremely pissed off!!! The employees and the Manager are well aware of this rodent problem and WILL NOT mention it to you but will happily take your money. I've spoken to a few other tenants and they too have seen rats, rat droppings & they belongings destroyed!!! Sad!! If I could post pics with this review to keep you AWAY from this place! Lastly, after I discovered this rat, I immediately went to the office where the Manager was located. She says to me in these exact words, "what do you expect me to do about it..." This is the kind of respect you get at this Public Storage!!! My belongings are now destroyed, I'm only offered $25 for items that cost well over $500 and a Manager that honestly expected Me to remove a dead rat out my unit. STAY AWAY!!! I HAVE PHOTOS POSTED!!! STAY AWAY!!!!

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Photo of Saif C.
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6 years ago

Great customer service by Ashley. Got my reservation taken care of in a matter of minutes

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4 months ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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7 years ago

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4 years ago

Carvella was so helpful and kind! She helped me get the perfect sized unit and when I saw the unit it was very clean.

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4 years ago

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3 years ago

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Photo of Giselle W.
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10 years ago

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4 years ago

Worked out well, was quick and easy to book. Conveniently located, very prompt service. Thank you.

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8 years ago

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3 years ago

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12 years ago

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10 years ago

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12 years ago

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10 years ago

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Review Highlights - Public Storage

“I walked into this facility and Carvella was so nice, and kind and I could tell that she loves what she does.”

Mentioned in 3 reviews

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Extra Space Storage - Security Screens

Extra Space Storage

(4 reviews)

Excellent Customer Service!!!!…read more Brand New Storage Facility located on Memorial Drive 3076 Memorial Dr Atlanta, GA 30317 I initially made my storage reservation online before I visited the store location. The Facility Manager Jadarius Thomas "JD" called me immediately to confirm my reservation. Today, I actually visited the store and "JD" and Anthony were very professional and welcoming. I was given a complete tour of the facility and I was extremely impressed, mainly because the facility is brand new. They have storage units in all sizes to meet your needs. JD explained the monthly storage rates to me and he also explained the affordable insurance options to protect my furniture from flooding and damages that might occur. I elected to take the coverage because I'd rather be safe than sorry. If your looking for a new and clean storage facility, I'd definitely recommend this location.

I am only giving two stars because of the amazing customer service they have. I wouldn't recommend…read morethis company to ANYBODY there is always some unknown or random fee applied to your billing and they raise the price of your storage unit time and time again. Honestly don't waste your time here unless you want to keep something VERY SMALL 5x5 in there and nothing for longer than 6 months. Oh and expect to be charged days before they say you have to pay the bill and oh be ready to pay about $500+ if you miss a month. The establishment as a whole gets a big fat ZERO, lovely people working there though. Oh and it's big and confusing to navigate and super hard to transport things if you're not there when the office is open to use a pulley because they lock those up at night.

Public Storage - selfstorage - Updated October 2026

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