public storage rules and respect their customers is zero since I transfer from larger unit to a…read moresmall unit and customer service said with charge you partially I evacuated on the 5th of July and left the space open now they force me to pay full 722 $ for the whole month I spoke to supervisor and left a messages to her and assistant manager Dian never head from them I have been with public storage for decades but now management is not good and needs to support their client and respect their work I recommend nobody assume good quality service with public storage and should find better service and terms else where

Nick was very friendly and efficient thanks for such a great experience and for getting things…read moretaken of

don't recommend this place at all. They will change your bill with little to no notice. and when…read moreyou try to reach out for help they where yelling at and being rude just because I asked about my bill being higher than usual.

I just rented a unit there and what can I say? Its clean, people are friendly, it's secure which is…read morebasically what you look for in a storage facility. The front desk girl was extremely nice and helpful something not seen at the other facility close to there which will remain unamed.

Man when I tell you the best service I've gotten in a while. Not just moving in anything. They were…read moreresponsive, on time, even called ahead, accommodating, polite, professional and the price was great. All around great company, great people. They moved me From Norcross to Lawrenceville, without one single problem. Thank you Sean

Great experience with No mission impossible moving company.Sean and his son gave me 5 star service…read morewith an affordable rate. I will definitely pass on this company information and use in future for my moving needs. Very professional and even set up my beds at new location. Thank you for making my move a smooth transition

Elevator malfunctions, stuck in elevators. The company needs…read moreto STOP harrassing the 'non-direct withdrawal' paying customers with barrages of Emails, several per week, 1 to 2 weeks before payment is due. Scary turnover rate with store employees. Its almost impossible to get a 'live' office worker to answer the phone. Voice messages are never returned. Rental fees increase too often, and at overly high rates. One office worker per day is a big part of problems there.

I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

Peachtree Industrial Self Storage is located off PIB going south towards Atlanta. This facility…read moreoffers a loading dock, climate control spaces, and rest room for all their guests. The property manager is super nice!

Troy and the team do an incredible job at this storage facility. There's always someone there to…read moreanswer the phone, make sure everything you need you have and even try to help you understand if you need a smaller unit to save YOU cash. I'm very impressed and would recommend to anyone. It's a secure location and I've never had an issue as I've been a customer for 5 years now.

I've paid my bill on time and for some reason they locked me out of my own storage. When I tried…read morecalling them there was no after hour emergency number. Since the first day I've been having issues here. Will try to go somewhere else as soon as I can.

My experience with Space Shop Self Storage - Conyers Station was very disappointing…read more My account was only a few days late when the repeated collection calls began. During one of those early conversations, I advised the representative that I would be making my payment after I returned from out of town. Despite communicating my intentions, the repeated calls continued. My concern was never that Space Shop contacted me regarding my account. I expected that. My concern began when they decided to contact the emergency contact listed on my account and discuss my account even though they had already been communicating directly with me and I was fully aware of my account status. On August 4, I went to the office and spoke with Jason in person to address that issue. During that meeting, Jason cited Paragraph 34 of the rental agreement as authority for contacting my emergency contact. After reviewing that paragraph while standing in the office, I did not believe it authorized the disclosure of my account information to anyone other than me. During that same meeting, I also advised Jason that I intended to bring my account current the following week and asked why my personal lock needed to be cut when I had already communicated my intention to pay before any sale of my property. I suggested simply placing an overlock on the unit instead of destroying my lock and requiring me to purchase another one. My question was never answered. The very next day, after our in-person discussion and after I had also followed up in writing confirming my intention to make payment, I continued receiving additional emails and communications regarding the same account. My lock was cut, additional fees were added to my account, and I received a lien notice even though I had already advised the office of my payment plans. Professional communication is expected when an account becomes delinquent. However, I believe there is a difference between communicating with a customer and repeatedly contacting them after they have acknowledged the debt, explained when payment will be made, and met with management in person. My experience left me feeling that my concerns were not heard or respected. Based on my experience, I encourage prospective customers to carefully review their rental agreement, understand the company's collection practices, and keep detailed records of all communications.

On behalf of Friends of Seven Oaks Academy, our nonprofit charity, we have enjoyed partnering with…read moreMorningstar Storage for the past three years. The facility is always clean, well maintained, and the team is consistently professional. Whenever a question or concern has come up, Mrs. Kimberly has been incredibly helpful in researching the situation and making sure it was resolved in a fair and thoughtful way. I'm grateful for the partnership and look forward to continuing as a long-term tenant with Morningstar Storage.

Quinn was amazing and very helpful... helping multiple people and making it a very enjoyable and…read morequick experience. Much Appreciated.

Premier Storage customer service is both professional and friendly. The storage spaces are clean…read moreinside and out and applying for space is handled quickly and they make it easy on the client.

I have been using this place for several months now and have been very happy here. The 2 employees…read moreI see are both excellent and very helpful, Emily has helped me several times. They also make me feel safe here coming & going. If I email questions I get a very quick reply. I had a door issue they were quick to respond and address. I like the code to get in & out so I can come and go as I need to. I chose a non climate control unit, because I need drive up access. Otherwise I think I would suggest you get one with climate control for your own comfort if you will be in & out. Not an issue with the facility, just a suggestion in general. It is a little pricey, and you need to have insurance on your items. It was easier to just use theirs, so that is what I did, no issues thus far. A few things to note that I was not aware of- There is nowhere to toss regular trash, I have to take it with me. They have a dumpster you can use but there is a monthly fee and it wouldn't be worth it unless you had a lot of trash to dispose of each month and I do not. They did offer to assist if I had a box or something as a one off which was very nice of them. The other thing that surprised me was it costs more to have extended hours access. I do not recall how much it was because the regular access hours are early enough and late enough for my needs so I think you'd only need it if you come really early or return really late.