Montreal Circle in Tucker,GA was the experience from heaven! Let me tell you, Dshaunda,Samaria and Michelle are a "triple-threat"! They all have the best Customer Service and professionalism I have ever experienced. They really do work well together. It was like being among "girl-friends". They serviced me like I AM golden! They knew who I was in their presence . Mutual respect all around. All of them demonstrated self control and patience with all of the customers who came in there today!!! I WILL refer my friends and Family to this location! Blessings to much continued success!& . read more

Public Storage - Self Storage Near Me - Tucker, Georgia

Deal only with the manager and her employees. I would give a one star review of the corporate company, but the manager and her employees at this location are exceptional. They are friendly, helpful, provide informative information, and insightful. They try to help a business, and understand the COVID19 crazy world. It is a shame that the corporate model supporting them is set up to make them fail. The corporate offices are unreliable, and do not respond to phone inquiries reliably. So Sad that corporations do not support the hard work that their employees provide read more

Tawana was very knowledgeable, helpful, and empathetic. She made this stressful situation much better for me as a customer. I felt as if I had the most seamless customer service experience ever in my life. I can't tell you how much waking into this location had lifted my spirits about Public Storage! She deserves endless recognition and a huge raise! You guys have a great asset on your hands. I hope that she is appreciated and cared for here. Thank you Thank you, Tawana! read more

Always feel safe but the only thing is that great overall but the prices keep Accelerating

The staff at this location is courteous, helpful and honest. Furniture dollies are available for customers use. The indoor units have been upgraded with steel doors and secure locks to prevent breakends. Knowing how secure these units are is why I rented here again. read more

Good service and very helpful. My unit was ready when I got there. I would recommend.

Staff here is very helpful and polite I had the pleasure of working with Gwen and she was a gem very sweet . Best experience I've had with storage so far read more

DO NOT RENT A STORAGE UNIT HERE! I've been using this Public Storage location for 18 months. I've seen one rate increase that was understandable. Now they are more than TRIPLING my monthly rate. I'd highly recommend going anywhere else unless you want to get taken advantage of for ridiculously high rates. read more

I would not recommend Public Storage for a business transaction. You can expect the rates to go up every year. Mine went up $18.00. I started out $93.00 and ended at $133.00. I understand rate going up. where I was shocked when you close the account. They will not prorate your money back. I would suggest keeping your lock on your rented storage space until the last day of that month. The company is cheap and greedy. Even their employees say this. read more

on their website the operating hours are: OFFICE HOURS Mon-Fri 9:30am to 6:00pm Sat-Sun 9:30am to 5:00pm In reality, its always closed. read more

will definitely be requesting an refund. Unit does not meet my satisfaction. Also lady at front desk was rude

This was the best public storage experience I have had!!! Jazmin was extremely professional, very knowledgeable, and friendly. They helped me get the right storage best for my needs. This place is extremely safe. Police officers patrol the area. It was a little tough getting used to the gate hours but for a women safety, cleanliness, and professionalism was a big plus for me. We were practicing my code on the gate and a guy came in and hadn't put in his number, they made sure to stop him and verify his identity. Wish it was like this everywhere. read more

I had a wonderful experience. Sparkle was kind, informative and funny. She showed me the unit after assessing if it would be right for me & even gave me advice on how to get it to fit well. I've been back several times since & she's always so nice & smiling. The place is clean & has a fence around it with cameras. There's also an air conditioned bathroom available also. A big plus for me. Thank you sparkle for being so sweet. Yazmin read more

Excellent customer service! My very first impression was great customer service based on my conversation when with a wonderful sales rep named Sparkle. I had ordered a unit via website and received a phone call confirmation almost immediately. Very fitting name to her personality. On the day i signed up for a unit, i was met with another great customer service agent, Dshaunda. My internet special order got confused with another person in their system with the same name. She kept at it until she was able to fix it and amazingly kept her composure even though she was working by herself and extremely busy. She was very courteous as to not ignore me but still able to diffuse an emotional issue a customer was having and answer phones. If you need a storage unit, this is where you'll get great service! read more

Dealt with the office staff on several occasions and they always followed up as promised. Only thing I would change is to fix the entrance as it is steep and hard with a trailer. read more

Worst storage facility! The bathrooms are nasty if available and more often locked due to need of repair. We can't wait to be able to move out after 3 break-in's, limited hours and the poor customer service from Dshaunda. read more

I wish I could separate my star rating with the staff from the policy decisions of the owners on this one. With less than 6 months my rent was raised and the closing hours were changed from 9pm to 5pm. I work Monday thru Friday like most individuals and sometimes I need to swing by my unit. 5pm is an absurd time to close the gates. As for my rate increase I had been given or at least would have assumed that I'd have at least a year before I'd see and increase but low and behold I found it slipped into the contract. Ultimately Public Storage does not provide the value and convenience I was looking for when I switch from Uncle Bob's smaller indoor unit, yet now I am tied to it as moving my stuff will a great deal of strain. read more

Great customer service! This is the first time that I am renting storage space and Sparkle did a great job with answering all of my questions. read more

I arrived on Friday 5/23 and rented the space. The lights were out in the hallway and I was told someone was coming out that day to repair an electrical issue. I went back a few days later and the lights were still out, could not see to do anything, called the office and left. I was told the work order was open and it would be fixed. I went back the third time and the lights were not working. I called the district manager and left a vmail that was not returned. I went back Friday June 6, lights were still out. I requested the DM's manager's number. Then the DM called me. None of these conversations about the lights were congruent; all had different versions. I'm on my way over today, hopefully 2.5 weeks later they are fixed. Stay tuned.... read more

The site is clean and well maintained and Sheila, the manager, was professional and helpful. We looked at a few places and this met our needs. Very good experience!!!! read more

I rented a parking space from this location for my business vehicle which I use daily. Access was restricted after a gate problem resulted in the entry keypad not working properly. Attempts to resolve the issue satisfactorily with the location manager, District manager, Senior District manager and Regional managers were met with no customer service or acknowledgement of their corporate motto:We Care- to insure 100% customer satisfaction read more