Having a package that has to pass through this place is just asking for it to be stolen. Why would…read moreyou deliver an empty box into my locker? They stole the items crushed the box taped over it and then relabeled it. When you call about the stolen goods you get the run around for weeks with no solutions waste of time. DO NOT USE FEDEX IN ATL.

Disclaimer: This is based on my average of two visits to this place. I had to fight myself to not…read moregive it a 1-star rating because of a black gentleman who works in this location and who showed a rare trait of being helpful and compassionate. Here goes the detailed review: Reached this place around seven in the evening and was held at two desks with really slow gentlemen. We still held our patience and finally reached the desk where we were informed that we had to fill out an additional customs form because this shipment was being sent overseas (all good so far). We consulted our colleague who had sent such shipments multiple times and she informed us that this is usually done by the FedEx agents and then can help you but the gentleman at counter 2 would not deter at all and forced us to fill out the form. We had to forfeit the line and fill it out and then get back in line (By this time it was 7.30 and the place closes at 8.15 pm) After we filled out the form, we went to counter 3 since counter two was busy and handed him the form. This person placed the form facing down and did not even look at the form and he said he would take care of everything. We re-confirmed and he confirmed that he does not need this form and he can fill it out on the internal website. (Stared at counter 2 rep and continued). We were very grateful to him but I guess it was too early to judge. He asked why we did not print the label at home and we mentioned we were in a hurry. At this point he gave us totally unnecessary information - "you know you would be charged 20% extra since you are wasting my time to fill out this form and print out the label". - These exact words. We were dumbstruck but were getting late so continued there somehow. Next, he could not upload the information. I gently asked if he could retry. He replied - "Hello, I have already tried 18 times and now it's 20. Try counter 1." With the clock at 7.50, we went to counter 1 where we were greeted with a smile. No requirement for the customs form as he helped to fill in the details and we were done in 10 min. He was so helpful and cheerful throughout the process. I wish I knew his name and would definitely write it here. The black gentleman is the only reason I am giving this horrible place with morose service a two-star and not a 1-star review. I hope I never have to go there again!

First time doing the service and they were understanding and helpful. They covered my furniture…read morewith wrap and my mirrors with cloth. They even covered my dresser make my moving experience safer for my furniture. Mario, Jose, and Edwin were great help and would get their assistance again.

Listen...moving is stressful enough, but Omar, Eswin, and Jose made this move an absolute breeze…read more These guys were fast, efficient, professional, and handled my belongings with care. From the moment they arrived, they got right to work and did not waste a single minute. I was honestly impressed by how quickly they packed/moved everything while still being careful with my furniture & boxes. What could have easily been a long, exhausting day turned into one of the smoothest moves I've ever had. They were respectful, friendly, hardworking, and worked incredibly well as a team. As a busy nurse who's juggling work, grad school, and life, I truly appreciated how seamless they made this process. Their professionalism and work ethic did not go unnoticed. If you're looking for movers who will show up, get the job done right, and exceed your expectations, ask for Omar, Eswin, and Jose. They were phenomenal, and I would absolutely use them again. Thank you guys for helping make my move into my new place so much easier!

This team is truly a Godsend! I had to move in less than a days notice and needed something…read moreaffordable as well.I thought this was going to be difficult, even impossible,especially with an infant in tow. Thankfully I was wrong. I never imagined my expectations would have been exceeded in such a way! If you're looking for movers that are efficient, skilled, fast and professional, look no more! I've done multiple moves as a veteran and this was by far the easiest I've ever had. These guys tactfully packed up all my belongings and delivered uneventfully and without incicdent. They even took the time to reassemble everything at no additional cost. Needless to say I highly recommend Atlanta Ateam Movers and will be using them again for my next move! Thank you again so much Mr. Khris, Ms. Nicole and your entire team for making thing such a smooth transition!

DO NOT TRUST THIS COMPANY, MICHELLE OR CHRIS!!!! 7 HOURS LATE with the FIRST TRUCK, asked for more…read moremoney to be sent through Zell to Chris for the second truck, (even before 1st truck got there). Then asked for just $70 additional when we said no to $200. We had already paid the deposit and nothing was being moved at all!!!!. We did not Zell any money and kept everything on a credit card for better records. Chriss was gone 7.5 hours to pick up a truck in Cartersville! Seriously?! I wonder what he was doing for all that time. Took 2 days to move one house. Michelle quit answering texts after all our complaints, but promised a supervisor would call. No call! She never checked in or showed up to manage this goat rodeo! Do not trust them!!!! Unprofessional! Poorly dressed! Looked like they were on drugs! We would not allow them to store our furniture.This company is a sham!!!!

I had to move my mom from one assisted living facility to another in a day…read more Derrick did an amazing job handling my mother's belongings. She had antique furniture that had to be securely packed. Everything was packed with care and consideration and transported without any issues. Unpacking was a breeze. Thank you

WARNING - TERRIBLE EXPERIENCE WITH THIS MOVING COMPANY…read more On behalf of Karen Vega: We are sharing our experience to help others avoid what we went through. Our move was confirmed for Saturday at 2:00 p.m. We packed our entire home, organized our schedule, and prepared everything according to the commitment made by this company. When the scheduled time arrived, we called to confirm their arrival and were shocked to learn that our reservation was not even in their system. After spending a significant amount of time trying to resolve the issue, they apologized and rescheduled the move for Sunday at 8:30 a.m. Because we live in a townhouse community where moving is not allowed on Sundays, we had to go through the trouble of obtaining a special exception just to accommodate their mistake. Unfortunately, the situation became even worse. Sunday came, and once again they failed to show up. No movers, no solution, and no accountability. As a result, we were left with our entire home packed in boxes, unable to move, dealing with stressed and confused dogs, rearranging work commitments, and facing unnecessary emotional and logistical stress. This was not a minor inconvenience--it completely disrupted our lives for an entire weekend. What concerns us most is not just the mistake, but the complete lack of reliability. A moving company is hired because people trust them with one of the most important and stressful transitions in their lives. Failing once is bad enough. Failing twice in a row after promising to fix the situation is unacceptable. We strongly advise anyone considering this company to think carefully before booking. Verify everything repeatedly and have a backup plan, because our experience demonstrated that a confirmed reservation may not mean much. This was one of the most frustrating customer service experiences we have ever had, and we would not want another family to go through the same situation.

The team of Ray, Jeffrey, Gene and Boris did a fantastic job... they were careful in moving and…read moreprotecting our home and were always looking to make it easy on us. Great job!

Orlando exceeded our expectations. He responded quickly, answered all of our questions, and made…read moreour stressful move feel easy. The additional packing staff worked carefully and efficiently, ensuring our belongings were handled with great care. The moving team was professional, courteous, and hardworking, taking much of the stress off our family during this transition. Thank you, Orlando and team, for providing such excellent service. We truly appreciate all of your help and would highly recommend your services to others! Appreciative Customer