Public Storage

4.4 (12 reviews)

Self Storage

Open • 6:00 am - 9:00 pm

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Public Storage - Self Storage Near Me - Norcross, Georgia

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Diamond T.

1 year ago

Very professional, great customer service, & they are always being helpful. I got my storage unit very quick and easy. The place is always clean and organize. read more

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Betty B.

2 years ago

Excellent service staff very helpful showing me the different size to choose the correct size need my furniture clothing accessories facility clean location is very convenient to where I will be moving to and where I'm moving from at the end June/1st of July Excellent service staff very helpful from on the phone to in person Mr Finch and staff were very friendly and professional I have had other storages but this one is far most the best yet Thanks for providing this survey to give complements to your employees making them have a happy place on the job and work for please continue with this survey Thanks read more

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Tuan D.

2 years ago

5 star for Donald. He is acknowledged and helpful Will come back here again to support him read more

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Emma A.

3 years ago

Old, run down units with limited staffing. I moved items into a storage unit in October 2023 and by December I was filing a police report because someone had entered my storage unit and stole several items. Please note they did not have any working cameras on the property however a week after I filed my claim I see technicians on site installing cameras. Also I believe someone who works with Public Storage was involved with the break-in to my storage unit. Conveniently the property manager I filed a complaint against is no longer here and several items out of my unit are gone as well. Find a more secure location where the business values you and your items. They stole a lot of stuff from me however the part that's unbearable are the family photos I can't replace. I moved my items here as temporary solution and what should have been a time for me to regroup has turned into a further set back. read more

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Cynthia G.

6 years ago

This was my first time using a storage facility my son and I went in this morning the facility is located on Dawson road right down the street where I'm moving to I can't remember the young lady's name that was in the office she was very nice and helpful she let us view the unit before we purchased it. It was the right size and everything, I did appreciate that. We came in 5/16/20. read more

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Christopher H.

4 years ago

this place is pretty run down.... i just suggest you look elsewhere for your storage needs.

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Youssef M.

7 years ago

Went in today to inspect a 10*25 unit I reserved on internet and Jazmin helped set me up with my reservation. She drove me to the unit and showed it to me and quickly filled all the paperwork in 20 minutes we were done and I was out of there with the keys and my code! Thanks Jazmin read more

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Delaina H.

6 years ago

I was looking for a storage facility and the first place i called public storage Alan was very nice and explained a lot of prices to me and was very helpful he didn't have anything but sent me to the sister storage where i met Jazmin she has a Beautiful spirit and pleasant voice showed the spot went over everything with me answered all my questions very great experience i would recommend and prices are reasonable Thank you both Delaina read more

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Sena O.

11 years ago

This location has the best manager with the best customer service in the world. Dacora, is very nice, approachable, knowledgeable, easy to interact with offering an outstanding style of communication. Everyone has NOT mastered strong management skills but Dacora has. This is my first time using a storage facility but its NOT my first time experiencing customer service and Dacora (has GREAT Customer Service). I look forward to communicating with here again. ***P.S. the gentleman who helped me on the phone at the corporate office was just as kind (Public Storage offers great pricing and quality service from START to FINISH).*** Take CARE!!! read more

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Quantez H.

10 years ago

Very clean. Most importantly the staff was extremely nice!!! I wish they were open 24/7 as that maybe an inconvenience to some but hey. Oh well. Military friendly!!!!!! read more

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Lehi C.

10 years ago

The staff was awesome and helpful they were on top of everything and they were funny and entertaining! Raven and Francis were total sweet hearts I would recommend anyone to come and own a storage with them!! Best costumer service I've had so far!! read more

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Stephanie H.

10 years ago

I spoke with Raven over the phone to confirm my reservation. Later in the day I stopped by the facility to look as the size of the unit and Raven and Sam were just as pleasant and helpful in person as they were over the phone. I look forward to doing business with them read more

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More info about Public Storage

6770 Dawson Blvd
Norcross, GA 30093
Directions
(866) 677-5147
Call Now
Visit Website
https://www.publicstorage.com

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Does Public Storage take credit cards?

Yes, Public Storage takes credit cards.

From the Business

Specialties

Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many addresses Packing Materials and locks available for your convenience Personal, business or vehicle storage Pay and manage your account online or on your smart phone Call now or visit our website to find a location, check rates, reserve! * Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

History

Established in 1972.

The first Public Storage building opened in El Cajon California, but the new business was only supposed to be temporary. Two partners pioneered the concept as a way to use their real estate investment while they waited for the Southern California community to take off and value of their land to grow. They kept building, and people continued to fill their units. Eventually the pair realized that self-storage was here to stay, and they never looked back. Today, there are thousands of neighborhood Public Storage locations to choose from, many right around the corner from you.

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Review Highlights - Public Storage

“This is my first time using a storage facility but its NOT my first time experiencing customer service and Dacora (has GREAT Customer Service).”

Mentioned in 3 reviews

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Pleasantdale Storage of Doraville

2.9

(8 reviews)

So I reserved a spot about a week ago. I got confirmation of for my appointment. I arrived on time…read moreand as planned. Was told no spot was available and there was a waiting list for the spots that has been going on for months. Horrible service.

We bought a storage unit on storageauction.com The unit we bought was at pleasantdale storage of…read moreDoraville. We came in from Alabama, this was our first unit that we purchased and we found everyone to be very polite and helpful. By the time we were done emptying and cleaning the unit we forgot to get our deposit back. The staff went out of their way to make sure we got our deposit back. They mailed it back to us. We very much appreciate them and their customer service.

SecurCare Self Storage

2.7

(6 reviews)

Under New Management! Bradley makes ALL the difference as the new manager facilitating a smooth…read morestorage logistics process. He appears stern, yet is professional and considerate of your needs to make things easier.The last person (Troy) I believe drummed up a bunch of fake reviews on himself. Keeping in mind that that ALL these storage places increase their rates, it's the personal/human factor that makes the difference--how are you consistently treated by the facility(?). Additionally, the place is undergoing improvements. But for now, low rates plus great Norcross Manager may be a super trade-off for the shabby digs. No issues. I find this location to be a SUPER value! Five stars on service and rates.

Totally rookie company that keeps increasing the monthly rate while more customers flee. This…read morerepeating cycle to maintain revenue with less customers doesn't end well, SecurCare. Because of the frequent high increases, you get 1 star. The question is, when are you going to go bankrupt and sell to a smarter storage company.

Cubework

5.0

(1 review)

They provide fully service and good environment. It is safe and professional management. Good…read morechoice for small business startup!

CubeSmart Self Storage

1.0

(6 reviews)

At the Norcross location i have three units and I rented another one online this week not knowing…read moreit was reserved for new customers the next day after i moved they said it reserved for new customer for the rate i decided to let go of that unit when i moved my stuff they tampered with my lock now i can't get into my unit this should be on camera for the one who did it

The manager at this location is the absolute WORSE‼‼‼ Ernesto is his name. What's sad is that I see…read morea review from someone else from "2 years ago" and he is STILL there with the SAME behavior. Smh. Due to covid, I was late paying my storage fee one month and when I went to my unit. Someone had been in there, left trash all over my belongings (icee cup, dirty napkins etc) that is so disrespectful! Then on top of that, when I spoke to him about it, he advised me NOT to call corporate because they can't do anything??? Do I look that stupid?? He also let the door slam in my face while I was talking to him. He has no customer service skills and truly has no Buisness being a manager‼ this company says a lot about themselves having this toxic negative person representing the company. I would NEVER refer anyone to them based on this. It's too much to type but there is so much more to say. I only put one star so I could do this review.

Peachtree Industrial Self Storage

5.0

(9 reviews)

Peachtree Industrial Self Storage is located off PIB going south towards Atlanta. This facility…read moreoffers a loading dock, climate control spaces, and rest room for all their guests. The property manager is super nice!

Troy and the team do an incredible job at this storage facility. There's always someone there to…read moreanswer the phone, make sure everything you need you have and even try to help you understand if you need a smaller unit to save YOU cash. I'm very impressed and would recommend to anyone. It's a secure location and I've never had an issue as I've been a customer for 5 years now.

Extra Space Storage

3.3

(7 reviews)

Christian is gone (no loss, he was a company boot lick). In any event, when your initial lease is…read moreup expect to pay in the neighborhood of double OR have to move your stuff.

The manager that I rented the storage unit from, I believe his name was Christian, but I'm not…read moresure, was exceptionally professional, kind, and made everything very easy. Moving out was a breeze. They have affordable prices, if you can find promo codes online, through their app or online website, there are even better deals. I appreciated this place very much! Oh, and it's very clean as well.

Public Storage

3.9

(10 reviews)

Great customer service, very impressed with the size of the storage rooms great for the priceread more

Great customer service by Meko very helpful and positive!read more

ATL Storages

5.0

(1 review)

This place is great! I needed a unit for a short time before moving…read more back to California. Clean, nice office, they even have snacks and coffee so It doesn't feel all industrial or cold. Friendly staff too.

From the owner: Residential & Business Storage, Self Storage, Parking Spaces,…read morePacking & Moving Supplies

Zip Moving and Storage

4.2

(206 reviews)

•$

Listen...moving is stressful enough, but Omar, Eswin, and Jose made this move an absolute breeze…read more These guys were fast, efficient, professional, and handled my belongings with care. From the moment they arrived, they got right to work and did not waste a single minute. I was honestly impressed by how quickly they packed/moved everything while still being careful with my furniture & boxes. What could have easily been a long, exhausting day turned into one of the smoothest moves I've ever had. They were respectful, friendly, hardworking, and worked incredibly well as a team. As a busy nurse who's juggling work, grad school, and life, I truly appreciated how seamless they made this process. Their professionalism and work ethic did not go unnoticed. If you're looking for movers who will show up, get the job done right, and exceed your expectations, ask for Omar, Eswin, and Jose. They were phenomenal, and I would absolutely use them again. Thank you guys for helping make my move into my new place so much easier!

7/24: UPDATE: reimbursed for lawn damage. Not a dime for the damage done to the brand new…read moredresser I hadn't even had long enough put clothes in. It had just been delivered. Wouldn't recommend them still. Review not changed. 7/20: No reimbursement in full or any additional communication from this company and it's been almost 2 months. Avoid them at all costs! 7/14: Yes, accidents happen, we understand that and asked your company to make good on them. A $120 gesture of "goodwill" isn't reimbursement in full, it's a slap in the face that we refused. If there's truly a reimbursement in full for the brand new dresser and trench I will update this review again. If not, I'll update this with the communications from your staff.

The Back Saver

4.8

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Day one of the move. We got started right on time at 9 AM…read more The communication has been excellent. Back Savers showed up with so many movers I almost lost count. 6 or 7 of the most clean cut, uniform wearing gentleman. They got to work right away helping me finish wrapping up odds and ends. I opted to provide the boxes and supplies needed for the move but I noticed that they did have extra supplies to wrap the couches etc. We are having to get the crew to come back out again tomorrow because I needed more storage. If I did have the extra storage space today they could have easily finished up today. These people are serious about getting the job done. I will complete my review tomorrow It is tomorrow William and team got it done. Very happy with every aspect and the final bill came in under the estimate. I can't say enough good stuff here. Thank you guys for a great experience.

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Peachtree Junk Removal

4.8

(138 reviews)

This my company's go-to for whoever we have tenants moving out and they leave stuff to be removed…read more They always answer the phone and can usually get a truck out within 24-48hrs. This past trip was a bit more difficult as we had a large piece of equipment that had to be taken apart to get out the door. The crew that came out (shoutout to Anthony, Joe, and Perce!) were super nice, made no complaints about having to breakdown the equipment, and even swept the floor after getting everything outside.

They provided excellent customer service. As soon as I sent out the bid for help, they called me…read moreback immediately and set everything in motion. The guys picking up our junk even came early and provided great and quick service as well. I'll definitely utilize them again for any future junk removal needs.

Penske Truck Rental

4.0

(1 review)

I moved from the Atlanta area and had to come back to close out my storage and I compared prices…read moreand trucks and chose Penske really cause of price. I had never used them before and usually use Uhaul the few times I needed a truck. Penske was running a special at the time so I reserved a truck. My experience was positive. The staff was friendly and the truck was ready at pick up time. The truck looked pretty new and new tires and everything. The truck performed well on my move of over 600 miles. From my experience I would use them again.

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My husband and I rented a truck from this place Labor Day weekend. We paid for one day, were…read moresupposed to return it by 7pm. We got within several blocks and were stopped by police road blocks due to down power lines in the area. We ended up being about 20 minutes late returning the truck because every detour we took brought us back to the road blocks. They charged us for another 24 hours. We are still trying to get that $80 back. Total a-holes. Go somewhere else. There's plenty of U-Haul stores.

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Juanita C.

12 years ago

Art is very nice and personable. He got us in and ready to go in less than 10 minutes. I was very impressed! The premises was very clean and the storage units he showed us were clean as well. I am very satisfied. read more

Cicley H.

10 years ago

Raven is so nice and friendly. She has an awesome personality that's out of this world. Thanks for all you do Raven read more

Public Storage - selfstorage - Updated July 2026

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Public Storage

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$1 First Month Rent* Save up to 35%

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Review Highlights - Public Storage

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XNM2024

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Public Storage - selfstorage - Updated July 2026

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Public Storage - selfstorage - Updated July 2026

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