Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

I was basically forced to move units after I received a four day notice of a triple rate increase…read moreat my previous facility. I immediately got online and started looking for units close to my residence that had decent reviews coming across this CubeSmart location. I genuinely expected to move in and never see an employee which has been my experience at all other facilities to date. I could not have been more surprised. When I arrived Joe C was waiting in the office with a smile. He welcomed me and helped me get checked into my unit. We walked through my individual needs and he catered my experience accordingly. Working with Joe throughout the process thus far has been an absolute delight. He is professional, kind and treats you like a guest in his home. The facility itself if beyond expectations. It's clean, well maintained and just a great experience. I'm grateful I made this change and looking forward to working together going forward!

The price will definitely go up on you if you stay at this CubeSmart long enough. This Marietta…read moreSt. location is notorious for break-in's and the elevator was not working for months before they fixed it. People leave trash around the facility and there is no one around at night to monitor the activities. When I have a problem, no one is around to assist. This whole situation is a money grab and I wish I had chose somewhere else to store. But when you're late on your payment, you definitely will get a call. Find another place to store your stuff.

There are many things about things about this storage that don't sit right with me. I've had…read moremultiple problems with customer service with that black lady come off rude sometimes when I ask her questions. I'm spending all this money on storage for y'all NOT to have a dump to put trash in, no bathroom, no water fountain, you want our ID just to use a dolly, and then can't get anything open cause you don't give extra keys. So now I had to pay EXTRA out of pocket to get my lock off my door!! but yet if I don't pay my rent somehow my stuff gon end up on the street?? Respectfully going to ExtraSpace next time.

These reviews must be fake because every time i come up here there is no one to help in sight & no…read moreone ever picks the phone up. The hours say 6am-9pm for office hours but I barely see anyone there & it's usually locked. Then there's only two loading carts as if this place isn't two floors & people are always here using them both up.

Paul helped me out would highly recommend!! Was very professional and knowledgably, made my moving…read moreexperience seamless

Nice guy, he did a great job. This move was actually a few years ago, but I will hire him again…read more.. Liz August, 2025

Mr D was awesome ,perfect professional gentleman. He was prompt attentive knowledgeable and helpful!read more

Don'ta Dabney was amazing, per usual at the Washington St location. I have visited this store a…read morenumber of times and each encounter, he has shown exceptional professionalism and communication skills. He's goes above and beyond trying to accommodate customers. Don'ta is very knowledgeable in this field and is an overall joy to work with. His personality is unmatched and I'm looking forward to him assisting me again in the future. -Ashley

Huge shout-out to Denika at U-Haul, Hwy 85, Riverdale, GA! She handled a difficult transaction for…read moreme, with incredible patience and expert problem-solving. She made me feel like a top priority and is a true asset to the team. Thank you again Denika! S. Jones

I am currently leaving this U Haul faculty. The customer service was terrible. The people were rude…read moreand over-talking me and gave me nothing but attitude! It was a lady! I do not recommend anyone coming here EVER! This place was terrible!!!!! 0 stars !!!! Never go here! 07/26 @3:12pm !!!! I took my license back and left! This was the worse experience I've ever encountered in my life !!!! She was talking like she had no common sense and I was about you ask for the manager !

I moved my business operation here about 2 years ago, and I think this is the best warehouse setup…read moreI have ever had in 30 years. I can rent month to month for a reasonable price without having to sign a long term lease. I can add a unit when I get larger shipments and close it with short notice once those items are sold. Shipping to this location is the most secure setup I've ever had, with gated access and coded door entry. With a dock high dock and drive up dock, It's perfect for shipping/receiving pallets and loading/unloading smaller items. One of my units has power, which is another big plus, and the price per month for power is extremely reasonable because this facility has solar power. Too bad you can only give this place 5 stars!

We left CubeSmart because the entry doors were constantly open, bathroom was absolutely disgusting,…read morehomeless walking around and we were told by the manager that there were breakins and flooding. So we quickly had to find another storage place as our house isn't going to be ready until Feb 2023. We drove around and came across Decatur Self Storage. Don't let the outside influence your decision to go in. We were greeted by Mike, an owner, who showed us around, showed us a unit, signed us up on the spot. Everything he told us - gate entry, building entry, security protocols was correct. We are happy to support a locally owned business who seems to care about their business.

Updating my review to reflect that we found a few pieces of broken furniture (a desk and dresser)…read moreand a bed frame that was just not put together. They didn't screw in any of the parts of the bedframe and just out a mattress on top of it to make it look like it was fully assembled. I reached out to them and they said they would stop by and take a look the following week and I never heard from them again. This was disappointing because they had been amazing all move. Worked hard, communicated well, never complained etc. But Im going to have to throw out a desk and reassemble furniture because they weren't careful

Move went great! Everything was loaded and brought over to our new place very smoothly. Thank you!read more