Great experience! The place was super clean and the manager was amazing. very helpful and friendly…read more Highly recommend!

The facility is convenient, secure, & clean. The property manager Donna is very attentive and…read moreprofessional. Also they did not flood during Hurricane Milton which is a huge plus! One Stop Storage solutions for all your moving needs!

We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

We rented a storage unit at the Fowler Ave location in March 2025, had availability and rates were…read morereasonable. The unit itself was 68 a month, then 29 admin fee and 19 for the lock, figured would take the 120 first month hit and then was about 70 a month, which was fine. Not even 3 months later we get a notice it was going up to 139.00 a month! A 50% increase because of market conditions? Greed at its best. Moved out a few days after receiving that notice. Be wary of specials because good chance you will be in same position I was.

Always professional and friendly. I have rented from them multiple times and everyone from the…read moreonline customer service to the onsite staff are great.

How do you successfully rent a storage unit 200 miles away, with short notice and last minute…read morechanges on the day of the move? Simple! Call Terrace Storage and Chrissy will take care of everything with a fantastic disposition and professional manner! I was especially impressed when Chrissy was able to get me all set up with additional space I thought was needed just hours prior to moving in, and even allowed access to movers after hours. Seamless transition thanks to her superior customer service skill set! Also note it's a beautiful facility that's well planned to take care of all your storage needs. Great large ramp, secure and well-kept building. Thanks Chrissy!

Great customer service, facilities are clean, and pristine. I trust that I made the right choice to…read moreuse Temple Terrace Storage Center to store my belongings. Thank you Veronica and Jay.

Booked a truck rental but the place was closed when I came to pickup. Had to call the headquarters…read moreand drive 40 minutes to another location.

Terrible except erience here. Booked a penske truck and the lady didnt know how to give it to me…read more.. It was a time sensitive rental and this place stood me up. I had to go to another location 35 minutes away.

Updated review! Just about a month in, and we've already been HARASSED by their staff member. Looks…read morelike they have nothing better to do other than walk around the facility and harass tenants. They're ignorant, poorly trained, and lack basic knowledge of their own policy and lease agreement terms. We have a commercial account, we rent parking and storage units in several locations for our trucks and our every day equipment. Our employees arrive in the morning, equipped their assigned truck and leave for the day. A couple days ago, one of our employees was waiting for his co-worker to arrive, He was in his vehicle, parked in our paid parking space and laid down his eyes while waiting for his co worker to arrive. Apparently, that really bothered a staff member named Ashley who within minutes came to the vehicle and aggressively knocked on his window telling him he is not allowed to close his eyes at the facility! She then called me and stated "I saw one of your employee in your vehicle, parked at your space, and he was sleeping! This is a violation of the lease agreement and your lease is subject to termination if this reoccurs". I was completely shocked and confused. At first I thought, well maybe she thinks that he spent the night there sleeping??! I asked her, and no.. She was fully aware that he had just arrived and was simply waiting for his co-worker. We've been renting storage spaces for the past 8 years. I've never heard of such a ridiculous and pitiful claim as this one. When I asked Ashley what part of the lease agreement did we violate, she didn't know. She called back later and referred me to a "LOITERING" provision of the lease. What a joke! Our workers are not bothering anyone. They arrive to work in the morning, get their equipment ready and they go about their day! I suggest that CubeSmart staff at this location will lookup the definition of loitering, educate themselves, stop harassing tenants, and mind their own business!

Can't remember the gentleman's name but he was on cool dude. This place is affordable and nice and…read moreclean inside and out

THEY DO NOT CARE ABOUT ANYTHING BUT MONEY. THE INSURANCE IS BASICALLY FRAUD AND DOESN'T COVER…read moreANYTHING. THEY WILL LET RATS AND OTHER CRITTERS DESTROY YOUR THINGS AND UNIT AND NOT EVEN TELL YOU THERE IS AN INFESTATION. After all the hell I had to go through with this unit, they have REFUSED to help me. I've been reaching out for almost two weeks now with calls and emails about how they did not tell me about the rat infestation. I have not received any response. This is a terrible establishment. Dave Aleszczyk is apparently happy to be behind such disgusting stores. Or maybe he just isn't doing his job and doesn't care to keep up with them. And they will NOT respond to you when you email the address the response bot provides.

The staff is so nice and kind! They were funny and helped me get my locker and figure out…read moreeverything I needed with ease. As a college student who is new to needing a storage locker and doing things on my own, the process was a breeze and the staff was open to answering any questions I had! Also, they take care of the stray cats in the area which in my opinion shows their true nature and is another reason why for next year I'll definitely be coming back here! My favorite part was how funny the staff was. We joked about how much I loved the little bag that came with the locker but because I wasn't buying a lock from them I had to give it back :( but to my surprise when I came back the bag was in my storage unit without the lock because they knew how much I loved it!

Just moved out after a long rental. Courtney and her staff are amazing. The facility is always…read moreclean, well lit, and well maintained. It's located in a great, safe area. Only reason I left is because I moved out of town. Best storage experience to date. I should have left this review long ago. They deserve 10 stars!

Clean facility. Great staff, I would highly recommend. I used this facility for 2 years and I had…read morenothing but a good experience. A few times I forgot to pay the bill and they called me to make sure I did not have late charge, which is the most important thing for me.

Great customer service! The location is great and the facility is so clean. This is our third unit…read moreat this location.

This is not your average storage space. These workers care about their customers and the facility…read more I've spoken with them on the phone several times and never have they been anything but PROFESSIONAL, and kind. The facility is spotless clean and well maintained, so that's also indicative of the 5 star excellence this facility offers.