They will raise your rate about 4x the original price... 5x5 was $18 and plus insurance so around $30 something... same unit now goes for the same price but now I'm paying $90 for a 5x5...... this place is a scam.... Go somewhere else.. read more

Dorothy provided exceptional service. Had used this facility before and looking forward to storing my things during my transition to a new living space. Thanks Public Storage people read more

This company has zero integrity. The original rental agreement means NOTHING, the rates go up by over 60%. When I asked customer service supervisor what was happening, she said they are a "month to month" storage facility so rates can change at any time. FIND ANOTHER STORAGE COMPANY YOU CAN TRUST. read more

My rent started at $110/month for a 5x15 unit and has increased to $226/month in two years. Literally paying more than double and nothing has changed. Yet at the same time I can rent the same unit from them for $87/month now... Shady and unethical business practice if you ask me. I would highly recommend renting a storage unit from anybody besides Public Storage. read more

Horrible experience. Was given the wrong information from one employee and ended up getting charged several fees that I should not have. When I called to get it settled Dorothy was extremely rude and unhelpful. DO NOT RECOMMEND. Completely unreliable and criminal. Save yourself the headache, time and money and RUN the opposite direction. read more

Dorothy was very helpful and answer all my questions She showed my unit and showed me how to lock and enter the area read more

Ashley and Dorothy helped me after I made a huge mistake. great customer care... I thought they made a mistake when it was ME who made the mistake. The were so gracious about it. I was amazed at their follow up and kindness. thank you. read more

They have been fantastic to deal with. Dorothy is super responsive and her customer service is first rate! Lots of great storage options. I highly recommend them. read more

I'm at a complete loss for words. They are completely criminal and will take all of the money that they possibly can from you. I moved out my stuff months ago and they continued to charge me for over $1,000 after my move out. They refuse to help or do anything to fix it. The people who run this couldn't run a hot dog stand, and someone seriously needs to take a look at their criminal activity. Disgusting. read more

I have never encountered such a poorly run business. There is never anyone in the office in case you need anything. The price on their crummy units just keeps going up every year. It's clear that all they're interested in is making money. They will not lift a finger to help their customers. There are dozens of other storage facilities that are far superior. Do NOT patronize these clowns. They don't give a rat's patoot about you. read more

For someone who doesn't want to interact with people unless necessary this place is perfect. The app has been flawless in operating the security gates. They left a lock in the locker exactly as indicated when I started the rental. It was easy to cancel the mandatory insurance before it incurred a charge. The insurance was unnecessary since my renter's insurance covers things. read more

Private location, clean, secure and easy in-out. It's not new and lighting could be better. The location feels secure and is between the neighborhood and greenway, fenced in, gated access. read more

Horrible. Raised rates by 30% every couple of months. Had our unit broken into and things stolen. They were extremely unsympathetic to the fact that our unit had things stolen under their watch. Avoid if possible. Dont get suckered in by the low rates read more

Changed the price multiple times throughout my rental and charged me a full month for moving everything out on the first day of the month with no pro-rated refund. Avoid if possible. read more

Horrible experience. Manager or employees don't answer the phone and do not return repeated phone calls or messages regarding security of my unit. Denied me access to my unit for weeks even tho I never missed a payment and wouldn't answer or respond Or return phone calls or messages. Freezing cold inside buildings, extremely dark and hard to see inside storage locker because door was broken and would not open up all the way which made moving stuff in and out very difficult. Hallways are dirty, during the warmer months there are very large spiders up and down the hallways inside building and inside storage lockers, and large spider webs that take up so much of the hallway it makes the doors inaccessible most of the summer. There is no cart available to assist with moving. Regular problems with break ins. Horrible customer service. read more

When I first got my space the rent was 207, then they upped it to 230 in the middle of the winter, now they've upped it to 254 in the middle of the winter AGAIN. They know you are less likely to balk at their price increases if they do it in the middle of the winter. Watch your back with these guys, they'd probably knife you in your sleep if it meant more money for them. read more

Public Storage - Self Storage Near Me - St Louis Park, Minnesota

After experiencing an extremely difficult situation over the past month due to unit water issues, I was very pleased with yesterday's outcome. Scheduled to move to another unit, I had moved everything from an indoor space to the outside in the hope of saving some $ when the professional mover arrived. Well, he never did... I was frozen with anxiety, what now? In the meantime, Sam / property manager and Brittney / district manager had been talking with me, providing me with complimentary boxes and tarp to replace those damaged. In addition, they provided a more than fair financial compensation for the issues incurred. On top of this, they saw my anxiety about the mover no-show and assured me that they would help and the three of us "would get it done". The relief was indescribable, how kind, I could breathe again. Two hours later, the move was complete... and I thank them. The exemplary customer service and professionalism shown more than made up for all the previous frustration. Thank you again, Sam and Brittney! Cathy Sutmar read more

COCKROACHES. DO NOT RENT HERE. I only needed a unit for about two weeks while I settled into my new apartment, and after renting a large Uhaul truck to empty out my unit, I found ROACHES crawling all over my boxes and furniture. I did not have any food or anything else that might have attracted them. Upon contacting management, they assured me that they regularly have Plunkett's come in and spray down the units. Fat chance. Helen promised she would call Plunketts to see if she could have out unit sprayed down but that hasn't happened. It's been two days and no progress on the issue. I wasted money on renting a uhaul on stuff that I couldn't have moved out and I will probably have to throw away all of my belongings in the storage unit now since I don't want to be carrying cockroaches to my new apartment or their eggs. Horrible customer service and terrible way to manage a business. I've left several phone calls to management that have been unanswered and now it's gotten to the point where Ive just driven out to their office to speak with them in person. Already been an hour waiting here now and still haven't been helped. Will edit for updates as progresses... read more

This place increased my rent. They don't shovel the snow. I could not get everything out this weekend because of horrible weather and I use a cane. I got everything out on Dec.1 at 10:30 am and they refused to reduce my monthly rent even though I have a disability (and they didn't shovel). Never again. read more

CAUTION!! CROOKS!!@ I rented a unit at a good price years ago before public storage bought this prperty. They have STEADILY INCREASED my bill by close to 20% or more randomly!!!!! My bill is now DOUBLE what I contracted!!! TOTALLY SLICK CON JOB. WATCH THE SMALL PRINT. read more

Anthony is a marvelous manager. He is helpful, efficient, understanding and courteous. The sight is well cared for, clean, and great snow removal. I rented, other places, and this one is the best! read more

This place is great!!!! The property is clean and well maintained, Alexander (property manager) is amazing to work with, he will go over everything with you and answer all your questions! If you need some storage this is the place to come! read more

Crystal is great, she explained everything to me patiently and in a clear manner. She deserves 10 stars. Clean facilities and conveneint. read more

Janice was awesome! She seemed to enjoy her work and was very helpful. Very glad I chose Public Storage.

Anthony was an excellent resource in helping us determine what kind of unit we needed. Friendly and knowledgeable! Thank you! read more

Sharon, Maigan & Janice were so helpful, efficient & friendly that it made my move in day a breeze. The lock & tarp I purchased from them were useful and reasonably priced. They answered all my questions and gave me some extra tips as well. The unit I moved my boxes into was very clean and the perfect size for me. All in all a very good experience! read more

I only needed storage for a short period of time, but both Doug and Alexander took great care of me. If I ever need to utilize outside storage again in the MPLS area, I will look no further than coming back here. Thanks, fellas! read more

I gave it four stars because there was some initial confusion regarding the move-in date after reserving a unit on line, as well as speaking with a site agent, the property manager, and a call center agent, who never emailed me a confirmation that would have cleared everything up. But I spoke in person with the property manager, Anthony, a second time and he cleared everything up and, in fact, got me a better deal. He was friendly, professional, and extremely helpful. read more

This place was HUGE! Clean. Anthony and Marguerite were very helpful, nice and patient. As a customer, you can always appreciate patience and for employees to be able to explain fees without it being a surprise during the check out process. read more

Customer service was good. I was able to move in right away and there were no issues. The guy who helped me out (Anthony?) was very courteous, knowledgeable and helpful. read more

Beware of the online pricing. I reserved online, received a call confirming my reservation and when I arrived with my things, all ready to move in, they said I was never assigned a unit and that I'd be charged their regular rate for a larger sized unit than I needed. It was extremely inconvenient and the property manager blamed me for setting it up online. For me, it isn't the price difference a much as it was the ethics of having a phone conversation with a representative of the property the night before confirming my online reservation with no mention of the fact that there weren't units available at the price I was quoted online, only to flip the switch when I arrived in person. Having a heads up the night before would have given me the opportunity to make another choice or at least weigh the pros/cons of the cost and size of what they had available. Extremely disappointed. This location comes up as a more affordable option in online searches. Don't fall for it. Do your research and spend your money and your time with businesses that are more transparent and accountable when it comes to disclosing pricing and availability. read more