Best of the best! Would highly recommend! Close enough to everything in the Alamo ranch area!read more

very good great water very good televisions dhzhshbsnsksud very good great place good unit for…read morestorage

Absolutely outstanding service! From start to finish, they answered every question I had and went…read moreabove and beyond with helpful suggestions. Reliable, hassle-free, and incredibly easy to work with, Everything you could want or need in a storage facility. They're already setting a high standard and I can't recommend them enough. Support this great local business!

From the owner: Self Storage RV…read moreStorage Boat/Vehicle Storage HALF OFF 2nd MONTHS RENT (just mention “half off special” Locally owned self storage ready to help with your storage needs. Fully fenced Please support locally owned small businesses.

I have been at this storage facility for close to a year. To sum it up -- don't rent from here…read more The biggest issue has been the constant price increases. What started as a reasonable monthly rate has gone up significantly, and the increases seem to keep coming. It feels like they get you in at a lower rate and then raise the price once you're already moved in and it's inconvenient to leave. The entrance is also terrible. It has a very steep downward slope that makes it difficult to drive in and out safely. The angle is so bad that my car was actually damaged while entering the property. For a storage facility where customers are expected to regularly drive vehicles in and out, the entrance should be much more accessible and vehicle-friendly. After being a customer for nearly a year, the experience has been frustrating and disappointing. Between the repeated price increases and the poorly designed entrance, I would strongly recommend looking at other storage facilities in the area before renting here -- especially if you plan on staying longer than a few months. .

So I've been there 2.8 yrs and they have raised my rent 5x it went from $280 to $577. I have told…read moreeveryone I know not to rent from here that they will raise your rent once you get all your things in after that they've got you because now it's gonna cost to move your things out. My storage has been broken into and the theft policy they have is a joke. I'm making sure everyone knows how I've been treated. Its ridiculous to charge $577 a month for storage. I will never rent from here again nor will my friends and family and they're friends and family.

Worst communication ever, plus charging my card and not contacting me about it. They think just…read moresending an email is enough. Didn't have access to the gate on 1st day of lease, however they charged my card. Almost $100 for a little 5x5. BS

So happy I picked this location my storage unit was safe and never had any issues. Diane was so…read morepleasantly throughout the process she is a great asset to this business. Thank you Diane for all your help. Definitely recommend to get your storage here.

I work a lot outside of the USA (currently in Mexico) for the US government and I can truthfully…read moresay that the husband/wife team at this particular store has treated me fairly and with great respect. I have had to keep my stuff in storage for over a year now and they have always worked with me when I've had delays from the auto payment I set up with my bank to get them their monthly check. Thank you for all your help in keeping my stuff secure and climate controlled. David L Blakley, CST U.S. Dept. of State Contractor

Been a customer for about 3 years, climate controlled unit. Overall experience had been great. No…read moreissues with theft which is usually everyone's concern. They got rid of the trash cans in and out the facility but people were getting out of hand with leaving trash outside the bins. If I ever need a storage unit in the future I would definitely come back.

Excellent customer service! Great rates. Easy in and out with my RV. Had everything I needed for my…read moreRV storages needs and more!

From the owner: New Boat & RV storage facility located just west of San Antonio between Potranco & 471 on Medina…read moreCounty Road 381. Some 10x24 & 20x 24 covered spots are available, with a large field for open parking. General gate access is 7am to 8pm with after hours access granted with a call or text to owners on site.

Needed a storage around the holidays. Office closed?... NOT. A. PROBLEM. Just hopped online…read more Submitted info and Drivers License photo and BAM! Instant storage. Did not have to wait for the office to open and was able to move stuff same day. Even had a free lock waiting for us! Next day brought more stuff and the young lady that was riding around in the golf cart checking on units was so nice and friendly. Could not be happier with our choice. Got a great deal and friendly staff. You Just can't beat it.

Clean location, easily accessed and over the top friendly, knowledgeable and efficient manager…read more(Tom).

they would raise your rent every 2 months, and will keep going up I was paying about $30 now I'm…read morepaying almost $70

The BEST storage facility ever!! This is a very secure storage facility!!…read more One of our locks didn't lock after we had been there and because Patty and Daniel check these regularly they called to tell me. Plus at entry and exit when you enter your unit number it sets the alarm! Patty and Daniel are also very knowledgeable. Very customer oriented as well!! I highly recommend this facility!! :)

PROS: The facility is clean and well-maintained. Cons: The…read moreproblem is that the Storage staff is not responsive, poor quality and poor response. They want renter"s insurance proof and then will charge their "company associated insurance fees" if you don't have personal insurance. I received my paid faceshhet for renewal on expiration day of 04/04/23, had to make a copy and scan it, then mailed their office the copy on 04/06/2023. I then received acknowledgement. When my invoice was received, I was charged an additional prorated month of "company insurance" because I didn't get them the expiration paperwork on 04/05/2023 and so they charged me their automatic insurance fee. I sent an Email questioning my invoice and requesting a response on 04/16/2023 that same day invoice was received. GUESS WHAT- NO RESPONSE!! Repeat Email sent 04/19/2023, finally got notice but no explanation. I then had to call and told it "was a software issue but couldn't be reversed!" I've been with this facility for seven years supplying their insurance paperwork showing I have renter's insurance every year. Good luck trying to deal with customer service, this is so many has changed company names multiple times, and has continued to degrade and its services. I would find another location to rent. Terrible customer service with this new company!

Customer Service is sub par. You can't run a business if there is no one at the receptionist.. or…read morewhen the owner/employee CLEARLY sees you pull up and goes to BACK and doesn't return until I was already driving out.. you can't say you were busy because the place was empty.