Kenneth was very nice and provided superior customer service. He made sure to answer all of my…read morequestions leading to an overall smooth experience with my storage unit rental.

Best storage facility I found! Reasonable rates! Ms. Jen is amazin! She makes sure you have the…read moreperfect space for all your storage needs. Stop by and ask for Ms. Jen she's there to help you

I did my entire rental agreement online, including payment option (EasyPay). However, when it was…read moretime to pick up my purchased door lock, I was eagerly welcomed by Rachel Espinosa. She is undoubtedly, a phenomenal owner/manager, professional but with a very pleasant demeanor. She is very customer oriented, personable and has an infectious smile when you walk in the door. As if that wasn't enough, she also spends more time keeping her facility, functional, clean and presentable than she does in the office. A very hands on type of individual. I highly recommend the Culebra location for your storage needs. Thanks Rachel!

I wanted to say a Huge Thank you to Raquel Espinoza. She really helped me so much. I was looking…read morefor a storage Unit that would fit my furniture and she explained which one would fit my needs. Thank you so much Raquel for being so thoughtful and understanding. I really appreciate that you made me feel so comfortable. I rented the unit 8378 culebra Rd. Unit was very clean.

I was in need of a storage ASAP and decided to go with US Stogage on Laredo st and was glad I did …read more The lady in the front desk was really nice and very informative about everything. I highly recommend this place and the storages units were very nice and clean . Thank you US Stogage From Anna Gonzales

Highly recommend. So far, so good. Greeted by two individuals when i went to location. Great…read morecustomer service & went over details with different units. No waiting time & was given helpful advice. Easy, quick access to unit. Thanks

Excellent service with the staff. The manager is so kind and helpful. She goes out of her way to…read moretake care of you. Very clean and reasonable in my opinion. I highly recommend this location.

The Storage-Mart at 8114 City Base Landing, San Antonio, TX is absolutely the worst. I'm not sure…read moreif it's poor management or their accounting department. The contract allows them to charge for insurance unless you provide proof of insurance. But when I provided proof of insurance, I was charged for insurance so now I have to contact them to reverse the charges. This is not the first time. How many customers are charged for insurance because they fail to notice the extra charge? StoragMart is deceptive in their management practices.

Hank and Joe were both great they went over everything thoroughly and made sure my husband and I…read morewere well taken care of. This place even has restrooms and alarm systems on the individual units! I highly recommend this facility!!!!

I had a storage unit here for almost 2 years. I never had an issue! The place was always clean,…read moresafe, and climate controlled. I finally moved out because I now have a 3 car garage and the store representative Glenn made move out day quick and easy! He was super friendly and made sure everything was taken care of.

I rented a unit in Cubesmart in Mchard road and Mt. Tom Gm assisted me I have never been treated…read morethe way he do! he went over and beyond very helpful and friendly the unit was super clean. thank you Mt. Tom keep up the good work you are doing!! I do recommend this place.

Wonderful recent experience with the most current General Manager, Tamara, and assistant manager,…read moreLoryn, at Cube Smart! I've been renting a unit there for a few years and both these individuals went the extra mile to help me with some past issues with my account there, and then helping making a change to a more cost-effective unit, assisted me in understanding the options, and walking thru with me to show me the various units available to make the best choice. They put so much time in assisting me, always with kindness, respect and genuinely deaireto provide the best customer service possible. It is amazing and so uplifting to know there are still individuals who genuinely go the distance for the customer. Highly recommend this facility because of these 2 individuals!

Omg. I love this place, we went in today to get a storage unit and we did not think it would be…read morethis easy to get a unit at the last minute, but Megan the branch supervisor was AMAZING. She was helpful, caring, funny and did did whatever she could to be accommodating to us. We are gonna stay in this place for as long as we can, we love it . Oh, and they have free water and coffee. Hahaha.... Thank you Megan, you are the best!!!

Hoping this will catch the owners attention, as I have tried countless times getting ahold of this…read moreplace for my refund from 9/29/25!! I signed up online as this place looked perfect on paper, chose the next shown available day to move in, drove over only to find they were closed Sunday, despite showing they weren't on Apple maps. Fine, so I go back the next day. Well past opening, no one is there besides other people needing to get in their new units. Come back an hour later, still nothing. Call the main office for help, they try to help me in but let me know you need someone in person so they try and get in touch with the manager and tell me I should hear back within an hour. The whole day goes by, meanwhile I still had to move my stuff and had already rented a van to do so, so opted for another place down the road. They ended up leaving a voicemail, I show up an hour before they closed and still waited outside a locked door for 50 minutes. Abby helped me and let me know I could get everything refunded and should hear back within a week. A few weeks go by, as I have a life and things get busy. I email to create a paper trail and was able to talk to Renee then Brian who let me know the management was shifting but let me know I should get refunded within 1-2 weeks after verifying my information. It's now been 2 MONTHS since hearing back, and I've sent many follow up emails as I will not trust a verbal confirmation at this point. They also have at least 4 different numbers listed?? Please, new management if you see this, I sent another email today.

I've been a customer since 2018.Needed to move my things.They helped me tremendously.Several…read morepeople broke in my storage and numerous others on their premises.They called me immediately about the inconvenience and ask if I could come to see if anything was taken.Received a new lock and went to check on my storage unit.Numerous belongings were taken.The management was extremely helpful by having me have protection plan on my unit.Filled out the forms and police report and management supported me through the process.I truly appreciate them. I'm in good hands.

Great customer service! I needed a quick and easy process today getting a unit, and I got that from…read morethese wonderful employees today. Thank you so much I can't remember the names of these employees but everyone was above and beyond. Very much recommended!!