Great experience today with Michelle Very knowledgeable and…read moregreat customer service. She helped me find the best unit to fit my needs and was very professional I highly recommend and very clean and secure facility

I've had a storage unit here for a year. They are in a really convenient location for me, have fair…read morerates, and I get one month free. I've called with questions a couple of times and they are always helpful. Plenty of room size options, new facility and keeps my stuff well-stored. Recommended.

We used Marathon for a recent move to a new home. Having been in our old spot for 11 years and not…read morehaving used movers before, we were a bit anxious. Marathon was responsive, professional, affordable, courteous, worked quickly, and within the parameters provided in their estimates. They picked up the stuff both in our old home as well as a storage unit we had been using leading up to our relocation. With any luck, the next time I move will involve my ashes being scattered. If we have to move homes again, I would not hesitate to use Marathon.

They have some kind of subcontract deal with N A Van Lines. They were supposed to deliver our move…read morefrom Ma to Fl. It's been a month now and we don't have any idea where 1/2 our furniture is. It's impossible to get a response to a text or phone call bc they already got their money. Stay away from!! The five star reviews I saw must be from relatives.

Very clean and well-lit storage facility. The LOWEST rates I have seen in all south shore. Storage…read morefacility is located underneath the Petco building. It shares the parking lot with IHOP. Has large automatic doors to be able to back up a truck or UHAUL. Many wheeled-carts to let you easily bring items back and forth to your storage bin. Very fairly priced for small and large bins. Climate controlled, and the staff is friendly too! Would highly recommend!

The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

I have never had to store anything before but came here today and Jay was extremely helpful and…read morefriendly. Explained the process and everything I needed to know. Place is bigger than I expected. Wicked easy sign up and I am extremely happy. Excellent customer service! Highly recommend if you need a storage facility.

The new manager is mean, inconsiderate and rude. Even Trump counts his money so every increase…read morematters. Smh!!! You don't own the store lady, calm down senora. The place also has insects, so they could be nice to people no matter our differences.

This could be the worst run business I have ever seen. I had a storage unit here for about 9…read moremonths and I could not say one good thing about the place except for the fact that it was cheap. Trust me, I understand why it is cheap. Normally I would say that it is just a storage unit, so how could it vary much from others...but I was completely wrong. FIRST OFF, their hours are ridiculous. They are "convenient" for the people who work there and not the people who have units there. They close at "4:45pm" on weekdays. Like seriously, who closes at the that time? Not 6, not 5, but quarter to 5. Like a normal person, I mostly do not get out of work until 5. So them closing at 4:45 makes it convenient for NOBODY to grab stuff from their storage unit, but only makes it convenient for the people who work there to avoid rush hour traffic. SECOND, the people who work there are rude. Maria, I think is her name, acts as if you are doing her a favor by being a customer there. "I am sorry, am I not paying you for my storage unit?" One time I really had to grab something from my storage unit and they closed the gates at about 4:35. I had to drive around to the main office and when I walked in, she was standing there as if she was looking at the clock ready to lock the door and get out of there. I asked her to please open the gate so I could access my unit and she said something like "well you better hurry up." What ever happened to the days of accommodating the customer? THANKS FOR BEING SO ACCOMMODATING. I had to rush up to my unit and make sure I was out promptly before 4:45 so she could leave. What a joke. The opposite of customer service. I am in sales and I pride myself on customer service and there is nothing that aggravates me more than bad service. This was beyond bad service. THIRD, they are so cheap. One would ask "It is a storage unit... how could all of this be true for such a simple business?" Oh it is. They put no money back into their facilities, making it inconvenient for customers. The freight elevator is always broken and they never fix it. You can tell the locks on the elevators are all cheap "makeshift" locks that break, and makes it so the elevator won't work. When you enter the house that the second level units are in you have to open a garage door to get in. The thing is SO loud. Put some WD40 on it. THEN, the lights in the facility are on a timer. When I originally first got my unit, it was a 30 minute timer and almost every time I got left upstairs in my unit when the light went out. So frustrating. THEN, THEY HAD THE NERVE TO TAKE OUT THE 30 MINUTE TIMERS AND INSTALL 15 MINUTE ONES, JUST TO SAVE $$$$ ON ELECTRICITY. ARE YOU KIDDING ME!!! From there on out I should have turned the dial to the full 15 minutes before I left, just to run up their electric bill. So cheap. There is also no heat or AC in the building. I mean AC, I get it, but no heat in the winter gets brutal. Put some money into the place. There was one worker there, I forget his name, but he was a very nice man. I could tell they did not treat him right, but he was a hard worker. He opened the gates for people and fixed things when they were broken. He should be praised. He was always very accommodating to me and I thank him for that. A few more things - they are are open for 4 hours and 45 minutes on Sunday. What kind of business hours are those? I mean, really? At least give me 6 hours. Also, every time you open the door to your unit, you literally have to wear ear plugs because the sound the door makes when you open and close it is so loud, it literally frightens you. As for McCarthy self storage, get ready to be inconvenienced and appalled at the level of service every time you enter the premises... that is if you can make it there during their business hours. TERRIBLE. TAKE A CLASS ON SERVICE.

I was nearly scared off using this place because of the 1-star excoriation it received from the…read moreother Yelper who's reviewed this place. However, the price and location were right, so I decided to try it anyway. After all, I could always leave if I hated it. I'm glad I did. McCarthy Self Service Storage is a decent and competitively-priced storage facility. While it shows signs of use, I find it as clean as most storage facilities I've used. Maria was working when I visited, and while she is no shrinking violet, she was pleasant and helpful. The second floor units are accessed by a flight of stairs, but your cargo can ride in the freight elevator if it's too much to carry. This feature was nice when I was there: I could load a significant portion of my truck into the freight elevator, close it up, send it upstairs, and then unload it, rather than making many trips up and down. The entrance to the elevator is outside, so you can pull your car or truck right up to it. The only thing that would make it better is some flatbed dollies and handtrucks for rolling the stuff to and from the unit, but oh well. Of course, the Achilles' Heel of this design is that only 1 person can use the fright elevator at any time, so if there had been another customer using it ahead of me, I would have had to wait, or carried my stuff up the stairs. The freight elevator has some peculiarities that Maria showed me; after following her instructions, it worked fine for me. Chris A. is correct when he states that the hours at McCarthy's are much more limited than at most storage facilities; I guess this is something you just accept or don't; there are plenty of other places that have automated code-activated gates, etc. so that you can access them on a more liberal schedule; they also cost more. He is also correct that the non-climate controlled interior reflects the comfort of the ambient temperature; again this is a take-it-or-leave-it proposition based on your needs and wants vs. willingness to pay. I had to reset the timer on the lights once during my visit; unless you are spending an oddly large amount of time in your unit, this should not be a major issue. Conclusion: McCarthy is a decent storage option for a person whose needs are compatible with what they offer.

First of all I never write reviews but had to in this case I…read morerecently used On Demand Storage. Using the web site, so easy! They can to my house picked up all of the things I needed to be stored AND they showed up when they said they would. The next day I realized that I had sent something in one of the boxes and I needed to get it back, called them, they brought it back promptly, took out what I needed and then they took the box back to storage. Who does that!!! So instead of me hiring a truck, loading it, unloading it, taking the truck back. These guys did it for the same price as me doing it on my own. Can't go wrong with this service Genius!

Ugh. If you are a student, you pay storage charges up front for a summer or a semester, so if you…read morego over the storage time by even a day you end up paying double what you intended to pay. But that's not even the issue, since that is in their fine print. The issue is that these people are impossible to reach by phone. They picked up my son's belongings in May, but on their website there was nothing listed as being in storage for him to get back. The office was closed over Labor Day weekend, which is a very busy move-in weekend for students at the local universities, and they had a phone message saying nobody would be in their office answering their phone and that you should text this other number. Texting that number produced no results. Honestly, the best option for storage is to rent a storage unit and bring things to it yourself so that you don't get overcharged and jerked around by OnDemand storage.

8 years ago when I used Burkhardt Movers, I had the most positive moving experience possible…read more Fast forward to 2023, and I wondered if they maintained their excellence. The bottom line is that you shouldn't waste time looking around, just use Burkhardt. One of the owners David came a week before the move, gave me a reasonable estimate and was incredibly personable. Then yesterday they sent two guys (Morgan and Kyle) who were absolutely tremendous. Sometimes you never know what you're getting with movers, but these two guys were courteous, listened to make sure that things were done the way I wanted, and they let me know on multiple occasions that they were dedicated to making sure that the job was done the way I wanted. And to make it even better, they were also focused on being efficient which meant that the move went smoothly and quickly without any feeling that they were cutting corners. It wasn't until later that I found out that Morgan is also a Burkhardt, and it gives me confidence that this company is going to be around for a long time. Moving is usually an emotional affair, but Burkhardt Movers were so fantastic that the sadness of the move was quickly replaced by gratitude for how pain-free they made the move. Thank you Burkhardt Movers!

My friend about was looking for mover recommendations when I told her about my horrible experience…read morewith this company, She said I should warn others, so here I am. I had used this company years ago in the early 2000's and had a good experience. However, the time I used them again a few years ago was a nightmare, One of the owners came to my apartment to give me an estimate. I was getting rid of most of my furniture because it was old and/or broken. So basically all I had to move was a bedroom set, a couch, and some boxes. He quoted me two people because I did not have a lot to move. In fact, when I used them before I only had two people because I did not have a ton of furniture but much more than I had this time. Anyway, imagine my surprise when on moving day THREE people showed up. One of them said to me that they didn't have much work that day. Oh so I am supposed to pay for that? They know they have you though because moving is stressful enough without an argument. Plus, I stupidly thought it would go faster. WRONG! They were so slow that even with three of them there would be long gaps between getting furniture. I went outside at one point and saw the three of them just hanging out on the truck. So finally when everything was done I said ok I will meet you at the new place. One of them said, we have to stop at the office real quick. I get to my new place, and it took them over an hour and a half to arrive. I called their cell phone at one point because they had given me the number, but of course they did not answer. So when they finally showed up and moved me in, they way overcharged me. At least a third more than what I was quoted. I was so tired and worn out that I just paid it. I had to return to work the next day so it took me a while to unpack. That's when I started to notice that I was missing things, jewelry, handbags, designer sunglasses, china from my Grandmother, a huge jar full of change, clothes etc. The problem was i could not prove any of it. I also stupidly used bankers boxes so I did not seal them because I have never had a mover steal from me. One of the movers even said to me that I should not have used them! I was too stupid to realize that the reason they took so long to get to my new place was because they were going through my stuff to see what valuables they could take. I am still heartbroken because some of the things they took were family heirlooms which really only had sentimental value. Please do not hire these people at any price! I wish I had brought them to court, and I still might. Anyway, I am hoping I can spare someone else from their thievery.

The facility is new and clean. Rates are reasonable but best of all the ladies staffing it are…read moreAmazingly helpful and nice. The two of them definitely make the place. Ignore the 1 Star review. I have been here for a year and have gotten 1 $6 increase that I was advised of the month before. Even after the increase it's still a better rate from the storage I had before this.

scammers get you in then jack up your rates to twice that of new people, and I don't mean the first…read moremonth discount which i didn;t even get a full month. They also raised mandatory insurance costs. There was also flooding in the units.