My name is Clare from Newton and I have had a storage unit at your North Weymouth location for many…read moreyears. I am writing to compliment your property and two of your wonderful employees at this location. Racquel and Brenda have been especially kind and helpful to me since my husband's passing in November. These ladies are polite, friendly and professional at all times. You are very lucky to have them working with your company. Thank you very much.

Convenient location, very clean with a helpful staff. A shout out to Michael Gallant who is great!…read moreHe's so helpful and pleasant that I stop by to say "hi" when I'm there.

Top notch service! The office personally are very informative and helpful. I recommend.read more

We had our entire house contents at this storage facility for over two years. The pros are that all…read moreour stuff was kept safe. There are cameras everywhere. The hours are good and access to the facility is easy. The facility it very well lit. You are given an access number for after hours. If you stay past closing security shows up to check things out. There is a big enough space for a moving truck and there are always plenty of dollies to cart your stuff around. Just pray that more than one truck doesn't show up on your moving day. The people in the office could be more approachable. They were eating or on break a lot of the times I visited. We chose the climate controlled unit. The reason for such a low rating are the cons. All our stuff was covered in mouse dropping when we moved out. The stink was unbearable. We had to go buy face masks in fear of catching something. We found a huge mouse nest under a piece of our furniture in the middle of the unit. We ended up throwing out all our beautiful leather couches and mattresses and most of the furniture. I do not recommend long term storage at this facility.

Gary makes this place great! Clean and easily located. The…read moreservice is great and friendly

Went there for the first time today. Clean, modern, and the people are really nice and helpful.read more

I strongly do not recommend this place! Horrible staff! Who don't do their job! If I could give…read morezero stars I would!

Very helpful and friendly,I have used the storage area in the past and went by once in a while to…read morecheck my stuff I was happy to see how clean the place was kept.So now I am headed back to get a small storage area for my holiday stuff.The staff is always available to take your calls,I like that you actually talk to a human!!

Truly as good as it gets. I rented a 20' ocean container, brand new - never used, to store our…read morehousehold furniture for five months while we did a rehab of our home. We purchased moving blankets off the web rather than rent them. The driver came with the container on a ramp truck and placed with the precision of surgeon exactly where we wanted it and just inches from a 10' driveway lamp. It was 20'-30' away from the house and with the sea-seal rubber gasket on the doors, this thing is dry in a Cat 5 Hurricane; and we got to test it a few times with torrential driving rain and everything from our piano to our mahogany desk was snug as a bug in a rug. It was close if we needed to add or remove something and it was a lot of cubic feet. We had looked at pods but even the larger one was not as big cubic foot wise as the container which also was half the price of a pod. With steel walls and sealed doors the new container was just perfect. I really can't say enough good things about this very progressive company who I have since learned have tons of different sizes and buy them new and bring them in like Russian boxes; all nested inside each other. So whether you're storing a lawnmower or a 2 ton truck; they have the size to fit. We called and left a message on Sunday that we were all set and they could retrieve the again empty container any time and they showed within 24 hours and happily and SKILLFULLY plucked it up and took it away. I cut an 8x8 landscape timber into four sections and put one under each corner in an attempt to save the grass under where this sat from August until January. Worked like charm! Again the driver was so helpful in positioning the container exactly where we wanted and needed it. If I could give them 8 stars I would; they were that good for us! Thanks MiniWarehousing!

Eric, the driver that came to my house, arrived very early to accommodate my schedule. He did a…read morevery nice job and was careful to put the storage unit exactly where I wanted it.

The customer service department was amazing made it easy for me to access my U-Box . They were…read moreamazing. thanks to everyone who helped out and worked so hard there

Went there they didnt have the one we were supposed to get. The one they did give us we didnt think…read morewe would make it to were we was going. The girl working there was not helpful AT ALL. I requsted a call from a manager no call back. Do not recommend at all

Employees are always friendly so one star for that! Absent any more stars due to broken storage…read moreunit. The door keeps coming off of the tracks, which prevents closing it. It's impossible for me to fix on my own, so I often have to wait for many hours for someone to assist. When this happens after the office is closed the storage unit is not able to be closed OVERNIGHT. As one can easily imagine, I've contracted a storage unit so that I have offsite safekeeping for my belongings. In my understanding of renting storage units, that's kind of the point. If the storage unit is wide-open overnight -- or at any time when I am not there to choose and supervise that -- it is entirely ineffective in fulfilling its only purpose. Further, the latch doesn't slide, so often times I can't open the door, or lock it. I'm very grateful one of the friendly employees once called me to tell me that the unit was unlocked. If they didn't do that, I wouldn't have known in that particular instance; several other times I DID know, because it wouldn't lock and I noticed that for myself. This is all clearly very problematic, even as a once off, it's happened on a multiple times per month basis for the 15 months I've had the unit. This is a chronic ongoing issue. Extra Space Storage does nothing to fix the problem or mitigate the cost to myself so I have to absolutely insist that anyone reading this please consider alternative options. Spending money every month to waste your time and ruin your day isn't a common chosen pastime, but if you're an unlikely fan of that, by all means, go for it!

BEWARE!!! Water damage…read more Water damage! Spent approximately $10,000 in storage fees for all of my furniture to be water damaged and basically need to be replaced. My bed is black on the end of the bed from water damage. Most of the boxes the were bent and collapsed from water damage. Furniture black from water it's disgusting. Now I paid all that money for nothing. I have to replace everything anyway. The guy demanded a five star review I would never give him even one star but I have to.