The staff is great. Jason, Tom, myriam, Thomas and John are great additions to the uhaul store…read moreand uhaul would be happy to have a crew like this at any other location. The accommodations and service explanations are exemplary and I would recommend anyone nearby the south shore to frequent this location with any of your move needs. I rented the ubox pods and they were able to retro fit my car to make it accommodate the trailer. They informed me of all my options and were even more than happy to receive me even at closing time This crew needs to be commended for their stellar customer service. Thank u uhaul!

The hitch wiring was installed wrong leading to me inconveniently having to return the day of my…read moremove. The manager offered no apology or compensation for the inconvenience and in fact denied that it was his fault, despite him being the one who installed and then corrected it. Terrible customer service. Perhaps had he not smelled of weed the day of the install and been so preoccupied with telling me how much he loves to smoke (information I never asked for) he would have gotten my install right the first try. I would not recommend ANYONE go here. Now that I'm reading all the other negative reviews, I see I would have been better off just going somewhere else. This place should just be closed down.

Amazing service from start to end. Very professional, organized and quick. Would definitely…read morerecommend them.

Our move with Exela went very smoothly. The guys on the crew were experienced, efficient, and…read moreprofessional at all times. The sleeper sofa and our large bed frame were expertly disassembled and reassembled in our new place. This moving company offered a lower-priced estimate than a couple of the other companies we consulted. We would definitely utilize their services again.

Dependable, efficient and respectful. Thanks so much for…read morebeing a go-to for our company!

These folks moved my elderly uncle out of his apartment of 61 years, to assisted living. The move…read moreinvolved about a month of storage. The movers were kind, and good-tempered, and efficient, and just plain nice -- and they did their work quickly and well. I was very impressed and very pleased. Strongest possible recommendation!

The best! So far, Alex and his team (so far I've worked with Alex, Andrew, Jamie, and Chris back in…read more2015) have moved me in and out of two apartments in two years. They are masters at this. Highly recommended! I won't use anyone else as long as they are around. They literally do not stop! Note: my review was originally posted in 2017 but for some reason it's gone so I'm posting again because these guys are amazing and deserve it!

Professional, efficient, quote was right in line with the final bill - these guys are as…read moreprofessional and as strong as can be. Made our move less stressful and highly recommend to anyone looking to move. Don't think twice, just go with the guys from Can't stop - best in the business!

Dear Kilroy, Stacy, Mike, Mikey, Tim, Tom, Kelly and the whole crew,…read more Just an enormous thank you for the pre move and then the real move yesterday. I have told everybody there is nobody better than you. You have helped me in the past. You are so pleasant, fun, terrific, marvelous, fabulous movers and people From all the help with the unpacking, the breakfasts, the new Kilroy mug, everything is above and beyond and I thank you for the bottom of my heart. I wish the world was as professional and no nonsense as you. You got the piano up here, no problem just fabulous Thank you, Amy Miller

Careless and Unresponsive Movers…read more I hired Kilroy Bros to move my parents to a senior living facility in April of 2024. It has taken me some time to write this review because of things discovered after the move and their lack of resolution. While the person I contacted (Stacy) was very friendly upfront and even helped my parents sort through some stuff upfront, things went downhill from there. On moving day, the movers were cordial but even as they were moving things I noticed multiple boxes stacked on top of other boxes that said "fragile" as they were wheeled into the apartment and they were visibly being crushed at the edges. Once we got everything in and opened things up, we saw that several items had been broken either due to poor wrapping (a service paid for by us and provided by them) and/or because of lack of care in the moving process, These included several glasses, a vase and an antique tea pot that my mother loved among others. As we unpacked, we also realized that among several items that were missing was my mothers jewelry box , which along with everyday jewelry had several sentimental and irreplaceable items in it including both of my grandmothers' wedding rings. There were also several other items that we noticed missing in the weeks since after getting 100% unpacked. We notified Stacy of the broken items as well as the missing jewelry on the spot and she was verbally apologetic and even took pictures of the tea pot with the brand name as she said sometimes they can find these online and that they would investigate. Since that time we never heard a thing back from her despite multiple emails and phone messages. I must admit that I was at first a bit skeptical that anyone would have taken stuff from an elderly couple. However, after combing through everything and knowing that my mothers jewelry box was there the day before the move (and going back to their old house to make sure it wasn't somehow left behind) as well as being ghosted by the person who said they would help resolve it, I felt it was worth writing this review. Whether someone stole the items or not, they clearly broke several items and acknowledged it, and then did NOTHING about it. Frankly, I rarely write reviews even after subpar service because I like to just move on. However, since that time my mother has expressed her regrets about even making the move because of the loss of these cherished items and that is heartbreaking to hear (this is after she has also personally reached out to Kilroy several times with zero response). Consistent with several other reviews I would warn people against using their services as they will sound great upfront but service and follow-up are somewhere between negligent and criminal.

We had a great moving experience with king, affordable movers! After usually having frustrating or…read moredisastrous moves, we have now moved them twice, and they are great. Very fair and competitive with pricing, and the movers are extremely conscientious about taking time to wrap all the items, make sure all the furniture is very well protected and patiently unwrap it and place it where it should be in the next home. We highly recommend the king affordable movers team.

I have used King Movers twice...they have really gone downhill, in service and professional…read moreresults. The last time that we used the service in 2024, they left belongings behind, a lot of stuff. We were repeat customers. We had to move the left items and they gave me grief for requesting a $100.00 credit/rebate. They also "lost" belongings. The other day I was going to give them another chance, and gained quotes for 2 moves....2 locations. I got a lot of confusing information from their rep Regis, mistakes on the quotes, and then a lot of attitude from him as well. When I asked to speak to Santiago I was told "that was a different time"... meaning that the owner no longer talks to customers...he is too big for that now. Never again. They are not the company they once were.

I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

I've moved many times over the years, and I can honestly say this was the best moving experience…read moreI've ever had. Seven Moving was outstanding from start to finish. The team was incredibly professional, reliable, efficient, and respectful throughout the entire process. A special thank you to John, Eric, Yerdos, and Zhamshid. They were an amazing crew. They worked hard, handled everything with great care, and were impressively clean and organized the whole time. They made what is usually a stressful day feel smooth and easy. It's rare to find a team that is not only hardworking but also kind, trustworthy, and pleasant to have around. I highly recommend Seven Moving to anyone looking for top-quality movers. Truly the best team I've worked with.

The most amazing moving company! They were the most affordable and so good with communication. I…read morereally appreciated how quickly they responded with an estimate. They made moving easy. Highly recommend

I generally prefer to use UPS, but avoid this franchise/location. The space is small and crowded…read morewith limited options, and I don't find the owner/manager, particularly thoughtful. The USPS is only a couple blocks farther and is a spacious and well run office. Around the corner is a similar large well run FedEx office.

YEARS of great service -- This UPS store has been printing our quarterly Compassionate Friends…read morenewsletter for bereaved parents for years. Always patiently, beautifully. Allowing us to see a print-proof and make adjustments before the full run. John especially has been always willing to go the extra mile. Cannot imagine printing anywhere else.