We rented a small storage spot last month. Move in was easy and straight forward. Big shout out…read moreto PETER who was super helpful and very friendly as well! We had so many questions and he was so great answering them and very patient with us. The move-in instructions were very clear and easy to understand. The move-in was easy. The facility is very clean, looks new. The actual unit is also clean. We were very impressed. Cost was super competitive. Nothing but a great experience so far. We will update our review during move out !

Cameron was awesome. Professional and courteous the location is very clean and well lit.read more

I had a great experience with them from start to finish! I reserved a unit online, but once I…read morearrived, I realized the size I selected was a bit too small for what I needed. Spinser immediately stepped in and made the process completely stress-free. He quickly helped me switch to a larger unit that fit my items perfectly, and he was incredibly friendly, patient, and accommodating throughout the entire process. What really stood out was his flexibility and the fact that he was able to give me an even better deal on the new unit than what I originally booked. Excellent customer service and a smooth experience overall. I highly recommend this facility and will absolutely use them again in the future! Thanks again!

Not sure I understand business model here…read more Bring in people with 3-6 month discount rate. Raise rates to market price while still offering original discounted rate to new clients. Asking for a price between the discounted rate and the market price and basically told to get out. Thank you for the loyalty after a year and a half. I will take Business literally down the street.

I went to a bunch of storage places and chose CubeSmart because of the A/C climate control, the…read moreavailability of carts and elevator, and the friendly and helpful service from their manager, Alex. I needed to extend my reservation offer and Alex was so accommodating. It reduced my stress level during an unexpected moving delay. Thanks Alex.

The first 3 months were great and then the rates increases started they up the cost every 3 months…read morebecause they GOT YOU!! So I went down to a unit half the size what a pain in the ass!! Now I have 3 more rent increases in 6 months!!! They are triple of the other storage company!!! It's criminal!! A scam!! Do rent here!!!

This location is clean, has available moving carts, helpful staff, indoor temp controlled units,…read morefair prices, and friendly neighbors. My only recommendation is the "One-Way" signs for how to drive through the units be larger and more frequently posted. For example, larger painted arrows on the pavement and a larger sign at the gate.

Worst storage ever. Employees are rude the restrooms are always locked and the rates jump up as…read moremuch as $100 every 3 months. Late fees after 4 days totals almost $100 . It's cheap to get move in to but once your in rates never stop going up. Had a 10x10 unit moved in for a great $79 when I left that was over $300 2 yrs later. Other places may seem more expensive but are much more up front and a lot less rude to their customers.

I have rented from Ft. Apache, at 5144 Main Street, Mesa, Az for close to six years. The location…read moreis great. The new manager was incredible to work with as I moved all my household goods out of his units. He was always accessible, willing to help me. As Was his staff, they were very good as well. They are very professional, personable and helpful. The facility was always clean. The day the movers came he always was checking in to make sure all was going smoothly. Good folks. Good Manager and staff. I highly recommend this storage facility. I will definitely rent here again.

I really didn't want to write this review, but i am so frustrated with this place. I rented a…read morestorage unit to move my goods into an air-conditioned unit from a non-airconditioned storage elsewhere. BUT this unit is NOT AIRCONDITIONED even though they say so. I have talked to the manager 3 or 4 times already, and each time she says that she'll call an HVAC to come, or that the air is actually running, or that the HVAC was just here yesterday, or they're coming tomorrow. In fact the last time I complained it was a variation of all of the above. It is HOT in my unit, and I'll continue to post reviews until this is repaired!

I started renting a storage unit in May. The managers and associates are so kind, friendly,…read morehelpful and professional. I shopped around at some big name competitors who they price gouge and have answering services. I picked this storage facility for the location, the employees and they cost to rent a cooled unit.

Very helpful ... fast always meets all needs . My rental…read morehere was very nice , service was very amazing.

I would like to give a shout-out to Krystal the manager. She was very helpful and truly catered to…read moremy needs. I really appreciate her helpfulness. Krystal keep doing what your doing it will take you a long way . Edith

Family owned and run business. Clean lot and clean climate control storage units. Been a customer…read morefor the last 3 months and am very pleased. Highly recommend.

Tower Storage is exceptional and delivers exactly what Chandler, Ocotillo, and Sun Lakes residents…read moreneed: clean, secure facilities, top-tier amenities, and a team that treats you like a valued neighbor, all at prices that make sense. Amenities: * Clean, well-lit units with climate control options for sensitive items. * Advanced security: gated access, bright exterior lighting, and reliable surveillance. * Convenient features: drive-up units, wide aisles for easy maneuvering, loading docks and complimentary dollies/carts. * Customer-friendly hours and an online account system that makes reservations and payments effortless. Staff: * Professional and courteous from the moment you call to move-in day. * Knowledgeable attendants who explain unit options clearly and help match you with the right size and features. * Responsive service -- questions are answered promptly and with genuine helpfulness. * Personal touch: staff remembers repeat customers and follows up to ensure everything's going smoothly. Affordability and Value: * Competitive rates with transparent pricing and no surprise fees. * Flexible lease options that work for short-term moves or long-term storage. * Excellent value: when you add cleanliness, security, and exceptional service, Tower Storage feels like a premium experience at an accessible price. Final Verdict -- Tower Storage strikes the ideal balance between amenities, service, and affordability. If you want a hassle-free storage experience with thoughtful conveniences and a staff that truly cares, this is the place to go. Highly recommended.

Quick service gave me a wonderful discount very accomplished Thank you so much !!! Check em out !!!read more