Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Awesome service and storage! Very helpful recommend!…read moreGreat value! Trust my valuables here

Great experience at Whittier Lighthouse Storage. The facility is clean, secure, and well…read moremaintained, and the staff was friendly and helpful throughout the process. Everything was straightforward and easy. I would definitely recommend them to anyone looking for storage in the Whittier area.

This facility is the best facility around. It is always clean, the management team is always there…read moreworking to keep the grounds and units clean and drivable . Its drive-up's are well lit. It keeps up with the most upgrades modern security cameras and safety entrance sensor, making it so you and your valuables are able to move around your unit safely. The management team is approachable. Any issues with any extra space company equipment that you have encountered with your unit and they will assess then provide experienced support to fix problems that may arise mechanically in your unit. Short term or long term, they treat you with respect and provide quality service.

This review is for Gabriel the new manager on location. I had been a customer with them for about 8…read moremonths (yes I also got a price raise at month 6 but if you read your contract it says they are allowed to do that because your contract is month to month basis, with possible reevaluation. If the land prices around the area goes up, your rent will go up too) and I wanted to downsize because I took out some stuff and didn't need that big of a space anymore. Gabriel was very patient with me as I wanted to wait for the price to drop before transferring to the smaller unit. He always wears a mask and keeps his distance for safety purposes. Three weeks later, I got my new smaller unit. It was thoroughly cleaned. Gabriel is cleaner than the previous manager, and I hope he stays for a long time here. He is also very nice to give me the first available unit closest to the entrance. He tries to give you the best service possible under the given circumstances, really. He also allowed me to borrow the moving dolly to move my stuff from one unit to another. Very very kind and helpful. He goes out of his way to gives the customers the best possible options or alternatives. The storage facility itself deserves only 3.5 stars. It's located next to a slaughterhouse so it stinks like cattle manure from late morning til dusk. My ex-unit was outdoors, the first one next to the office, and we once had one fat roach on the wall. I reported it to Gabriel and he took care of it, and reported it to management. No other pests sighted, and they have rat poison every two units or so. The outdoor units are more prone to cobwebs, so if you're going to store and forget, please be aware.

Hi Want to say empl Wendy has helped in so many ways…read more We had to move and she helped with every question and was very polite. we've been here more then 3 times and she has helped with whatever we need just wish we had a trash bin to use but that's ok thank you Leslie

The people there are really friendly and helpful. I've never had any issues.. I don't remember her…read morename, but the lady that helped me today was very friendly and helpful

Great place to store your stuff, the staff is always friendly and help out a lot. Pedro at this…read morelocation is very helpful and does what he can to make life easier

Worst place to store anything . Especially if ur looking for a parking spot . My Rzr was stolen off…read moremy trailer and they didn't even let me see the cameras and try to help at all . No one's ever In the office and if they are they aren't helpful what so ever . Mind u 3 weeks later someone else's can am was stolen I'm starting to think this is an inside job . Avoid this place for storage needs at all cost .

Bernadette and Letty were great . Provided great customer and were very informative about the…read moreunits. Both had great personalities and very cheerful. Thanks Bernadette and Letty

Constant harassment. I ended up going to extra space because I said I would move in June 4th since…read moreI'm about to give birth I had to wait for the movers and they just keep harassing me. Then they call me and say since I just got pregnant no I didn't JUST get pregnant I'm due any day now. I didn't want to write this but after getting called 100000000 times and it's past June 4th like get the HINT plus when I clearly spoke to someone due to the harassment I wasn't going anymore. I said June 4th is June 4th no need to harassment 10 times a day 2 weeks prior.

Easy access and clean. Diego and Gilbert are very helpful…read more Gilbert showed me the unit I was interested in & Diego did all the set up.

Diego and Gilbert were really helpful and easy to work with explained everything well, great…read moreexperience

Cynthia was amazing! She was honest, clear, funny, and genuinely made my day. She answered my…read morequestions directly and made the whole process feel much easier. She's seriously great at what she does -- give her a raise! Marcos also helped us with the tour and was incredibly kind, laid back, and helpful. Even while juggling other responsibilities, he made us feel comfortable and never rushed. He even gave us a great local food recommendation! He's awesome too -- give him a raise! The storage unit price is also great. I do recommend everyone avoid storing food or anything that could attract pests, because that can affect the experience for everyone. From what I was told, management does try to stay on top of prevention. I'll continue updating my review as our items remain stored here, but so far, it has been an amazing experience!

This location is great for Amazon returns and print outs. Cynthia always multi tasking making…read moreeveryone that walks through the door feel welcome.Thank you for your kindness Cynthia

When you think of storage places, you often imagine them being overwhelming and stressful, almost…read morelike going to the DMV. You expect long waits, confusing rules, and just an overall headache. That's honestly what we were preparing ourselves for when we started looking for a storage unit. However, our experience with Golden State Storage in Santa Fe Springs was the complete opposite. We actually found the place by accident while driving by, and what immediately caught our attention was how clean and well-kept the property looked from the outside. The bright yellow color of the building stands out, but more importantly everything looked organized, modern, and very well maintained. That alone made us curious enough to stop in and check it out. We were looking for a storage facility close to home where we could keep some equipment, but we honestly had no idea what to expect or what the process would be like. The moment we walked into the office, Jackie greeted us and completely changed what we thought the experience would be like. She was incredibly welcoming right away. Not the forced "customer service" kind of greeting, but genuinely friendly and helpful. Jackie was amazing from start to finish. She took the time to explain everything in detail and made sure we understood how everything works. Since we had never rented a storage unit before, we had a lot of questions. She never rushed us and was extremely patient while answering every single one. She walked us through the different unit sizes, pricing, access hours, and security features so we could figure out what would work best for our needs. What really stood out is that she didn't just talk about the units from behind the desk. Jackie actually offered to walk us around the facility and show us several units in person so we could visualize the space. That made a huge difference because it helped us understand exactly what we were renting. She also showed us how to navigate the building, how access works through the Bluetooth phone system, and how the entry points and elevators work. For someone who has never used a modern storage facility before, that level of guidance was incredibly helpful. You can tell she truly cares about making sure customers feel comfortable and confident with their decision. She made the whole process smooth and stress-free. As for the facility itself, everything is extremely clean and well maintained. The elevators are spotless, the hallways are clean and well lit, and the entire building feels very secure. You can tell the management takes pride in maintaining the property. The Bluetooth phone access is also very convenient. It makes entering the facility simple and modern without having to deal with complicated keypads or cards. The whole system feels very organized and secure. Overall, we were very impressed with Golden State Storage. What started as a quick stop while driving by turned into finding exactly what we needed. But the biggest reason this experience stood out was Jackie. Her professionalism, patience, and friendliness made what we expected to be a stressful process incredibly easy and actually enjoyable. Thank you so much, Jackie, for taking the time to help us and for making the entire experience such a positive one. Customer service like that is rare these days, and it definitely made a lasting impression. If anyone is looking for a clean, secure, and well-run storage facility in Santa Fe Springs, I highly recommend Golden State Storage. And if you get the chance to work with Jackie, you'll be in great hands.

Excellent storage facility. Brand new, high security and excellent customer service. After moving…read moreout of our office we needed extra storage. We are very clean and organized and wanted a CLEAN storage unit. We originally rented 2 10x25 but ended up renting 2 more. If you need clean, highly secure units do not hesitate to check them out.

Rebecca helped us fine the perfect storage unit, she was polite, professional, and made everything…read moreso simple. She was a pleasure to do business with, highly recommended her!

I like this storage unit, but I don't like the constant price increases. I had to move units 4…read moretimes within the same facility since they offer better pricing of more than 50% my current amount for new leases and jack up the price on those who have been there a while and pay their rent on time. It's like they punish good customers by charging them more. They clearly don't care about those of us that have been there for years. I will rent elsewhere going forward. You're good if you are planning to rent for a few months but if you're looking for long term get ready to pay more than double of what you are paying when you move within 6 months of leasing.