I recently rented a unit with Able Storage and I can say this place is wonderful. Melissa is…read moreawesome, friendly, and made the process smooth, and got everything set up for me and ready to move in quickly. The rest of the staff is really helpful, the building is clean, and most importantly I feel safe there, and I feel that my belongings are safely stored. I definitely recommend Able Storage.

Had my stuff stored for three years and their climate control storage area. My experience with able…read morestorage is amazing. They're clean courteous and keep you informed of new hours. Thank you so much Abel storage you guys are amazing. Five stars.***** one more thing and most importantly, the staff is so kind and so ready to help with whatever you need.

This was my first time renting a storage unit, luckily Maria was there to help. Her customer…read moreservice couldn't have been any better and she helped me from start to finish! Thank you Maria!

Really disappointed. I was a previous customer for 6 years, then left when I moved. Came back and…read moregot a new unit for myself and my mom barely 2 months ago, and they are already raising the rent on us for both of our units by $100 a month! This feels very bait-and-switchy. When I called the manager to talk about it, she just kept repeating that they were month-to-month, as if that excused it, and that an increase in month 3 and month 8 were normal. That would have been really nice to know before we signed up, especially considering the first time I rented here my rent only increased twice IN SIX YEARS. This has never been their standard business practice until now, and I'm really disgusted to see them pulling this BS on their customers this time around, especially with the economy being so bad and people are barely scraping by. Giving 2 stars instead of 1 because the male employee who works here is always very kind and helpful, and I genuinely DID love this business as it was run very well in the past and its always been very clean and safe, but they took advantage of me this time around and I just really do not appreciate it, especially having previously been a happy, long-time client with only positive experiences before this. Its insulting and takes advantage of both me and my mom during a vulnerable moment in our lives. Once again, another business corrupted by prioritizing profit margins over people. Surprise, surprise.

So far so good, reserved and complete form online…read more Suzanne was awesome and reach out to make sure my move in was smooth. With the app automatically opening the gate and easy access to unit; no complaints so far.

So I rented a storage unit from this place for 12 years straight. Rent went up every 6 to 8 months…read moreor so, but I figured hey it is real estate and the increases reflect California real estate market. So I bit the bullet, tightened up my belt and dealt with it until i was able to get out and stopped the bleeding. Fast forward to this past few weeks. I was going out of the country and needed a space to park my car for 18 days. Figured it was temporary and that I would be back soon, I opted to rent a parking space here since it is nearby. It was an uncovered space but I thought it would be OK. I was wrong, completely wrong! When I returned and went to retrieve my car, there had been an attempted theft! The steering colum case was ripped off​ and the ignition key slot was damaged to where it would no longer fir the key. The interior was a mess. The glove compartment and between seat interior compartment were thoroughly trashed. Everything was scattered all over. The battery was taken. So even if I manage to force the key into the ignition, the car will not start. This was about 4 or 4:30 pm. on a Tuesday afternoon. And "no Public Storage personnel" was anywhere to be found dispite the posted hour of operation of 6 am. to 6 pm. So I called. No live person to take the call. I left a message. A short while later they called me back. As I began to tell them what happened to my car, they told me yes they know. The incident happened 2 days prior and that they have file a report with Montebello PD and for me to come next day at 2 pm. to get the report number to file with my insurance. Sound ok so far? Next day I showed up at about 2:30 pm. and told the lady at the office near the gate what happened and why I was there. To my astonishment, she knew "nothing" about it! The left hand didn't know what the right hand was doing. After a few minutes, another lady called into the office and confrontationally and combatively proceeded to tell me they are not responsible. Was I upset? Oh! Why would a long time customer like me be upset just because I "paid" to leave my car somewhere thinking it's safer than parking it on the street? Why would I be upset if the party I paid tells me they don't know anything about an attempted theft of my car after having told me to come get information? Why would I be upset if the party I paid tells me they are not responsible for anything that happened? Why? Why would I be upset? So I put in a call to the PD and waited. When the black and white pulled up and official police report was filed, the officer tells me she just came from another incident report at a Public Storage. We went to the office to as about security footage and a man who introduced himself as the District Manager was there. I asked him if this type of thing is a common occurrence here. He responded "No. But a lot of people are impacted." What the f_ck does that mean? My take... The people who attempted to steal my car had access to the gate access code. Surely they wern't going to ram the car through the gate to get out if they succeeded in hot wiring my car. Conclusion: This is not the place to trust with your belongings. It is not safe and they don't care...

Sergio was absolutely amazing! I wish he was there every day…read more Very clean facility. The reason for the knock on the star - whoever I spoke with on the phone when I initially booked never said anything about price increases - showing up with a moving van I'm paying by the hour and learning if a big shift in pricing was quite stressful and felt like a bait and switch. Sergio, however, was very transparent, professional, apologetic and surprised this wasn't previously disclosed - I greatly appreciated his service.

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Great customer service! Very clean units. Great location. This place was new and clean. The value…read morewas great too.

Hours are a lie your not allowed to be in site till 9pm…read more Also I was having an issue with my code so I showed up to the office at 2:30 and the woman who works there as the manager came out of side private office and stated that the office is closed and got in her car and left Office window has no hours on window and no one will answer the phone. I'm very disappointed in lack of customer service at this location. Other locations are much better I would not recommend Also this location has an issue with pest control my items are now full of cockroaches now that I've stored them here And other customer had issues with rat poop when he was moving his items

This facility is the best facility around. It is always clean, the management team is always there…read moreworking to keep the grounds and units clean and drivable . Its drive-up's are well lit. It keeps up with the most upgrades modern security cameras and safety entrance sensor, making it so you and your valuables are able to move around your unit safely. The management team is approachable. Any issues with any extra space company equipment that you have encountered with your unit and they will assess then provide experienced support to fix problems that may arise mechanically in your unit. Short term or long term, they treat you with respect and provide quality service.

Amazing experience. I have not been able to really be out and about due to health issues. It was so…read moreconvenient. I was able to see the rental options online and even rent online. I am not comfortable doing so, and I was able to rent over the phone. Property was very clean and accessible plus affordable.

Lien and Dawn were fantastic, they spent time explaining everything in detail. I appreciate their…read moretime and the air conditioned facility is clean and secure.

Great service. Extremely nice and helpful staff Love the…read moreclean climate controlled space! C Young

Cynthia was amazing! She was honest, clear, funny, and genuinely made my day. She answered my…read morequestions directly and made the whole process feel much easier. She's seriously great at what she does -- give her a raise! Marcos also helped us with the tour and was incredibly kind, laid back, and helpful. Even while juggling other responsibilities, he made us feel comfortable and never rushed. He even gave us a great local food recommendation! He's awesome too -- give him a raise! The storage unit price is also great. I do recommend everyone avoid storing food or anything that could attract pests, because that can affect the experience for everyone. From what I was told, management does try to stay on top of prevention. I'll continue updating my review as our items remain stored here, but so far, it has been an amazing experience!

This location is great for Amazon returns and print outs. Cynthia always multi tasking making…read moreeveryone that walks through the door feel welcome.Thank you for your kindness Cynthia