The guys there are always helpful and work with you . Used on several occasions and I always have a…read moregreat experience , trucks are clean and well kept!!

BE PREPARED TO WAIT. There was a line of at least 3 people behind me with only one attendant. You…read morewere able to hear two employees conversing behind one of the doors the whole time I was standing in line. I waited almost 15 minutes and I was second in line, all I had was some tape to purchase. They also had people waiting outside for propane. Go elsewhere if you have a time constraint.

I ordered some face mask, because I'll be traveling to Asia, this weekend. They had my order ready…read morebefore noon, today. They customer service is outstanding. The staff is very attentive and helpful. We will be ordering more packaging supplies from Chu"s Packaging Supplies.

I've ordered my packaging products from Chu's Packaging Supplies for years and will continue to do…read moreso for more reasons than I can even list. The very first thing is their service. I get my shipments next day and they'll even rush to deliver same day when I'm in a jam and need to ship products out ASAP. As long as I meet the minimum order requirement, there is no charge to deliver to my warehouse. I'm really big on convenience and CPS makes my life a lot easier. I can email, call, or even text in my order then customer service will call me with a confirmation of the total and delivery date. Before I know it, my order has been delivered unloaded by their drivers so I don't have to worry about anything. There are a lot of vendors that try to give me super low pricing, but I find that the quality or sizes aren't up to spec. I don't want to deal with dishonest companies because I never know what I'm getting. Plus if price ever becomes an issue, I just call my rep and he does his best to match or beat any other vendor's quote. Sometimes I am working on a new product launch and don't know how to package it properly so my rep will come down to do measurements for me and provide samples so I know that everything will fit properly before I order 1,000 custom boxes and inserts. New packaging companies come and go every few years. Some don't even last a year. There's a reason that Chu's has been in business for 30 years. Honesty, great service, and good pricing go a long way. Tell your sales rep or the owners that you saw this on yelp, they may even hook it up a bit more :)

This place is great. Naomi, who is the manager I believe, is the main reason why this place is…read moregreat. She is friendly, knowledgeable,, smart, and very helpful!! If Extra Space doesn't figure out a way to keep her around the they're fucking up.

I was BLOWN AWAY by the friendly and conscientious service I received from C.O.D. Packaging…read moreSupplies. I called them because I needed an odd sized large box to ship an item I sold on eBay and they had it. Not only did they have what I was looking for, but their sales rep Alyssa was so friendly and helpful. After she showed me the box, I went to my car and grabbed the item I needed to ship, just to make sure it would fit. Of course it did. BUT the BEST part was that Alyssa made up the box for me and helped me pack my item. There was a tiny bit of space and so she found some padding and put it in the box FOR FREE! She even offered me shipping labels...and used THEIR tape at no extra charge! That's a really big deal if you've ever dealt with other box/shipping material companies. Then I got to meet Mike, the Owner. He's a really nice, funny guy and he gave me a tour of the premises. I felt at home, like I didn't want to leave! =) I did not notice a sign from the street, so it's easy to miss. Just knock on the door and they will greet you with smiling faces. Thanks again Alyssa, Mike and the other nice lady (sorry I forgot your name!). I will be back!

For me I like this place I sell on eBay and they have every size of different boxes if they don't…read morehave a size box they'll make one for you great customer service I highly recommend this place

I am a teacher and needed some classroom items shipped from CA to SC for my new job. Francisco and…read morehis crew did an AMAZING job helping me. Excellent customer service and communication! Everything arrived in perfect condition. I was a little worried because I had some breakables. I highly recommend TLC and the Tender Loving Care they provide!

**Highly recommend!** Came in with a fragile item unsure…read morehow to pack it safely. Staff provided the right materials and expertly helped me complete the packaging. Super knowledgeable, friendly, and thorouh. 5 stars!

I've used Pak Mail several times now and will continue to do so--they're staff is friendly and…read morehelpful, especially in assisting with item pickups as well as shipping. Thank you and I will keep coming back!

Beware: They raise your rent all the time with no…read morejustification. They squeeze in pods outside the original storage facility making it difficult to get to your storage unit. Termites in the building because I see termite droppings everywhere and not temperature controlled. They force you to get insurance.

This place has completely changed. It has been cleaned up, and more safety precautions have been…read moretaken. The lady at the front desk is nice and very helpful.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

I came to this location for a live scan & the lady that helped me was absolutely wonderful. The…read moreservice itself was quick & I did not have to wait around for long. Upon arrival I was greeted warmly & had my LiveScan completed in less than 10 minutes. While I was here I noticed that aside from LiveScan they also carry items for your shipping needs as well as some cute items that make nice gifts. I bought some packaging peanuts while here. I withheld a star because the selection of certain items is limited but my LiveScan experience here was quick & wonderful. I also liked the cute items sold here.

Highly recommend. I came in here with three kids and not really being able to move a really large…read morebox. The gentleman helped me not only carry the box but also tape it. Customer service and there was no wait time.

I just used Rigos for a studio move across LA and I have to say this was the best moving experience…read moreI've ever had! I was nervous because I have a lot of fragile and valuable items like paintings, canvases, multiple monitors, a full desk setup, and art supplies that I've collected over years. Moving all of that is stressful no matter what but these guys made it genuinely easy. What stood out most was how attentive the team was from the very first minute. They walked in and immediately started asking questions about what needed special attention, how I wanted things wrapped, what order I wanted things loaded. They didn't just grab stuff and throw it on the truck, they actually listened and followed every instruction without me having to repeat myself. As an artist that meant everything to me because I've had movers in the past who treated my paintings like crap. The speed was also impressive!! I fully expected the move to take most of the day but they were efficient without ever feeling rushed or careless. They had a system and worked together well, I was able to finish up some work while they were doing their thing. When we got to the new studio nothing was damaged, nothing was missing, and everything was placed exactly where I asked. The whole experience from start to finish was smooth and professional. If you're in LA and you have valuable or fragile items and you need movers who will actually treat your stuff with care, don't overthink it. Rigos is the move. I'll definitely be using them again. (:

They started great! I was ready to give them 5 stars, but the ending has been so purely bad…read more. So they got to my bed, and first they broke a slat bringing it into the house from the truck. Then the movers decided to not disassemble it before bringing it up the stairs. They banged my walls quite a bit before realizing they'd need to disassemble it anyways. So they did, but when they put it back together they used power tools. I didn't know any better (although they, the professionals, should!), but apparently that's a big no-no because you can easily strip the wood, and that's exactly what they did. Also apparently they didn't put it back together properly because i found one of its bolts lying on the ground after they left, not sure where that goes. But ultimately the bed frame was damaged, and now i need a new bed frame. Randomly, they also damaged the sliders on one of my dresser drawers. Luckily my boyfriend was able to fix it, so I didnt need reimbursement, just adding to give a picture of their carelessness. The movers went back to their truck as I called their manager, Martha, about the damage. Martha quoted me their $0.60 per pound reimbursement policy for damaged property. But then offered me a $25 discount. I said $0.60 on a 216.5lbs bed is $129.90. She said the movers told her it was 150lbs. (they were ignoring the headboard and storage drawers, but if I have to replace the bed, I also lose the headboard and drawers??) so she offered $50, then $60. But the $0.60 per pound for the 150 lbs she *thought* it was is still $90... so these offers were dishonest on her part, and honestly a little insulting. The movers wouldn't leave until payment was processed, so after a particularly stressful phone call with her I processed payment with the $60 discount with the understanding that I would email their claims dept for the rest of the money back. I emailed saying I wanted the rest of the $69.90, and they offered $40 in return for a 5 star review. I'm not sure why they thought I would think them stiffing my request by almost 50% in exchange for a dishonest recounting of my experience was a fair deal... but I decided losing out on $40 was worth my honesty, and them getting the review they deserve. P.s. they tried to say because my bed was 10 years old, the overall condition would have been affected. So they tried to make me think them stripping the wood with power tools is an age issue, and not a them using power tools issue?? My bed was working just fine before they broke it, thanks very much.