Awesome service and storage! Very helpful recommend!…read moreGreat value! Trust my valuables here

Great experience at Whittier Lighthouse Storage. The facility is clean, secure, and well…read moremaintained, and the staff was friendly and helpful throughout the process. Everything was straightforward and easy. I would definitely recommend them to anyone looking for storage in the Whittier area.

amazing service kindly check in with Maritza and Diego…read more helped me with everything I asked for

From a Business standpoint working with more the one Property Management. I get the privilege to…read morecompare notes. And I'd like to give a Huge shout out to Jim Webb Owner of Skyline Property Management. They are very considerate and make it a pleasure to rent from this establishment. They put careful consideration in every aspect to enhance a renters living experience. From the front door to the parking lot. They go all the way not cutting corners in providing excellent customer service when it comes to follow ups And repairs when necessary. And Justin his right hand is sincere and he seems to manage all aspect and shows a lot of consideration in safety. Especially for the single mothers or individuals renting alone. He is very approachable and has the skills and knowledge to meet the needs of the community. And Ann office staff holds the fort and is amazing at knowing the answers to most concerns. And is also willingly helpful. Such a great organization to rent from and work for. And from personal experience with both you can't go wrong with who you rent from. Take it from me there are a lot of big differences that matter to us as renters. Skyline Property Management is like family. They go beyond the call. I owe them a lot!!!

Tony is awesome. He's always kind and helpful. The facility is very clean. I have had space here…read morefor a year and I'm satisfied .

We had a great experience at this location. Very clean property, safe and entry and exit is…read moreconvenient. Thank you Tony!

Jennifer has been super amazing and has been very responsive my team and I are so appreciative of…read moreher.

So once you become a tenant, they won't let you use the restroom if the office is closed. THEY DONT…read moreTELL YOU THAT WHEN YOU SIGN UP!!! The facilities manager is unavailable on weekends so they lock you out of the actually bathroom I wish there was a #PublicStorage nearby!!

When you think of storage places, you often imagine them being overwhelming and stressful, almost…read morelike going to the DMV. You expect long waits, confusing rules, and just an overall headache. That's honestly what we were preparing ourselves for when we started looking for a storage unit. However, our experience with Golden State Storage in Santa Fe Springs was the complete opposite. We actually found the place by accident while driving by, and what immediately caught our attention was how clean and well-kept the property looked from the outside. The bright yellow color of the building stands out, but more importantly everything looked organized, modern, and very well maintained. That alone made us curious enough to stop in and check it out. We were looking for a storage facility close to home where we could keep some equipment, but we honestly had no idea what to expect or what the process would be like. The moment we walked into the office, Jackie greeted us and completely changed what we thought the experience would be like. She was incredibly welcoming right away. Not the forced "customer service" kind of greeting, but genuinely friendly and helpful. Jackie was amazing from start to finish. She took the time to explain everything in detail and made sure we understood how everything works. Since we had never rented a storage unit before, we had a lot of questions. She never rushed us and was extremely patient while answering every single one. She walked us through the different unit sizes, pricing, access hours, and security features so we could figure out what would work best for our needs. What really stood out is that she didn't just talk about the units from behind the desk. Jackie actually offered to walk us around the facility and show us several units in person so we could visualize the space. That made a huge difference because it helped us understand exactly what we were renting. She also showed us how to navigate the building, how access works through the Bluetooth phone system, and how the entry points and elevators work. For someone who has never used a modern storage facility before, that level of guidance was incredibly helpful. You can tell she truly cares about making sure customers feel comfortable and confident with their decision. She made the whole process smooth and stress-free. As for the facility itself, everything is extremely clean and well maintained. The elevators are spotless, the hallways are clean and well lit, and the entire building feels very secure. You can tell the management takes pride in maintaining the property. The Bluetooth phone access is also very convenient. It makes entering the facility simple and modern without having to deal with complicated keypads or cards. The whole system feels very organized and secure. Overall, we were very impressed with Golden State Storage. What started as a quick stop while driving by turned into finding exactly what we needed. But the biggest reason this experience stood out was Jackie. Her professionalism, patience, and friendliness made what we expected to be a stressful process incredibly easy and actually enjoyable. Thank you so much, Jackie, for taking the time to help us and for making the entire experience such a positive one. Customer service like that is rare these days, and it definitely made a lasting impression. If anyone is looking for a clean, secure, and well-run storage facility in Santa Fe Springs, I highly recommend Golden State Storage. And if you get the chance to work with Jackie, you'll be in great hands.

Excellent storage facility. Brand new, high security and excellent customer service. After moving…read moreout of our office we needed extra storage. We are very clean and organized and wanted a CLEAN storage unit. We originally rented 2 10x25 but ended up renting 2 more. If you need clean, highly secure units do not hesitate to check them out.

The storage facility is great. It's clean; the personnel are nice. However, I've been there for…read moremany years, and my storage has been broken into not once, but twice. Also, the increases are too rapid. I started at $117 for the month, and now, before I knew it, it's $186-$190. I don't know I wish they would moderate their increases

Kim & Alex did a great job @ the public Storage I've…read morerented at this location for ages . Keep up the good work!!

Had an amazing experience with Susan as she answered all my questions and concerns. Overall she was…read morevery helpful and friendly !

Very helpful staff and easy to access storage. Susan and Maria got us in and out quickly so we…read morecould get started moving in.

I was a dedicated user of PS for many years and would continue to do so, However, the raise in cost…read morehas made it unreasonable. I tried to negotiate a lower price to continue my contract, but PS is no longer allowing negotiations. I would have willingly continued to send them a payment for years to come, but they don't seem to value that. PS is an excellent place to store your possessions. The employees have all been helpful and professional. Unfortunately, corporate is out of touch with everyday people and will continue to raise your fees on a regular basis. Make this investment temporary. They obviously do wish to maintain long term patronage.

Do not rent from public storage. being there for two months. I received a rent increase from 160.00…read moreto 215.00. 9 months later I received another rent increase from 215.00 to 270.00. they're the biggest crooks. So I decided to move out on March 5,2023. when I told the agent that I was moving out the agent inform me that I was responsible for the full rent of March. The agent also stated public storage doesn't honor prorate and they are allowed to rent the space out that moment. Go somewhere cheaper you will be scam at public storage

This facility is the best facility around. It is always clean, the management team is always there…read moreworking to keep the grounds and units clean and drivable . Its drive-up's are well lit. It keeps up with the most upgrades modern security cameras and safety entrance sensor, making it so you and your valuables are able to move around your unit safely. The management team is approachable. Any issues with any extra space company equipment that you have encountered with your unit and they will assess then provide experienced support to fix problems that may arise mechanically in your unit. Short term or long term, they treat you with respect and provide quality service.

This review is for Gabriel the new manager on location. I had been a customer with them for about 8…read moremonths (yes I also got a price raise at month 6 but if you read your contract it says they are allowed to do that because your contract is month to month basis, with possible reevaluation. If the land prices around the area goes up, your rent will go up too) and I wanted to downsize because I took out some stuff and didn't need that big of a space anymore. Gabriel was very patient with me as I wanted to wait for the price to drop before transferring to the smaller unit. He always wears a mask and keeps his distance for safety purposes. Three weeks later, I got my new smaller unit. It was thoroughly cleaned. Gabriel is cleaner than the previous manager, and I hope he stays for a long time here. He is also very nice to give me the first available unit closest to the entrance. He tries to give you the best service possible under the given circumstances, really. He also allowed me to borrow the moving dolly to move my stuff from one unit to another. Very very kind and helpful. He goes out of his way to gives the customers the best possible options or alternatives. The storage facility itself deserves only 3.5 stars. It's located next to a slaughterhouse so it stinks like cattle manure from late morning til dusk. My ex-unit was outdoors, the first one next to the office, and we once had one fat roach on the wall. I reported it to Gabriel and he took care of it, and reported it to management. No other pests sighted, and they have rat poison every two units or so. The outdoor units are more prone to cobwebs, so if you're going to store and forget, please be aware.

Great place. Michelle is pleasant and helpful. I would recommend highly. We had a great experience…read moreso far.

Michelle is the best!!! Very helpful and courteous…read more. Facility is very clean.. the whole process was very fast and easy....Thanks Michelle