First - Jonathan, the onsite manager is the BOMB! He not only knows his business and the location,…read morebut is fun and friendly. He makes what can be a very stressful situation or moving calm and humorous. TY!!! Second - tons of parking, secured entrances, carts/dollies, size options, etc. And, CLEAN! Finally - excellent location in Uptown...next door to Lucky Dog.

I honestly would give CubeSmart five stars if they weren't like all the rest of the corporate…read morestorage places that seem to raise the prices periodically it's still lower in most places, but the fact that the matter is is that eventually no raise it again and again and it doesn't make it worth storing things when you have to pay more than you paid for just to keep it but overall I give them a decent rating for service and price

Grossly negligent. Do not use this location. We've had our unit burglarized twice in 30 days and…read moreitems stolen both times. The first time we had multiples TVs stolen. The second burglary the unit was completely ransacked- cut into every box and took a ton of valuables, both sentimental ones (why?!) and costly ones. The first theft involved 10 units. The second involved 40 units. This location has no interior cameras and after the first issue James told us "DPD won't do anything since we don't have cameras". Furthermore, the location requires an ID to use a luggage cart because they've had so many stolen, THUS MANAGEMENT IS FULLY AWARE OF THIS ISSUE AND HAS ELECTED NOT TO INSTALL INTERIOR CAMERAS OR TAKE OTHER SECURITY MEASURES THAT EXIST AT OTHER LOCARIONS. The second burglary happened on 9/14, nearly a week ago, and we still haven't received a call from corporate. Yesterday James notified us that there's no way for us to call them, we just have to await their call. Still waiting... Oh, and in a last ditch effort to salvage any of our remaining items after the second incident, we moved several boxes from our first floor interior unit to our second floor interior unit only to find that the second unit's door could be jerked open with the locks on and latch closed (see video). We then waiting 3 hours for the repairman to arrive who had only terribly concerning things to say about this location. Repairman wasn't able to replace the latch because they had all been used to repair the 40 other burglarized units. If you value your items and security, go literally anywhere else.

Worst self storage company ever. No security cameras within the building. No building access…read moresystem to each building - a literal free for all the homeless to steal your contents. Homeless hanging out when office is closed, including during the week. Restrooms have a constant flow of homeless going in there. If you want your stuff stolen, this is the place to go. And theives carry hunting knives to slash open your contents, so better be prepared when you go in the building!

We have rented storage here for 3 years and recently moved to a smaller less expensive unit. Kizzey…read moreJones was so helpful and patient showing us options and working with our budget so we can stay with this location. The online billing is convenient too.

Good customer service. I got a call from the manager that listened to my concerns and was able to…read morereally help me out in a pinch.

If I could give zero stars, I would. The facility manager forcibly opened the lock on our unit…read morewithout any notice and threw our belongings in the trash. This is completely unprofessional and irresponsible. She kept mixing up our unit number, which led to our unit being cleared out early, resulting in the loss of our items. Avoid this place at all costs! Also we found mice in the facility. So be careful with your stuff.

good customer service/friendly Honored price quoted on…read morephone from other location. the units in the area where I'm assigned have a bad odor though. I don't really like that. hopefully my things don't smell bad from being in there.

I was behind on my payments and went to this location to make a payment to catch up. I also…read morecomplained that the cost of my unit was going up again, but a new customer could get the same size unit online for almost $100 less. Jamie stepped in and got me squared away and helped me find a more efficient sized unit that would reduce my monthly cost by almost 1/2. This location is a tough one to manage and there are 4 full-time employees working to clean, organize and manage the place so it's safer, and more desirable. I applaud their efforts and appreciate Jamie's leadership and dedication to keep me as a customer and instill my confidence in Cube Smart once again!

Very poor management. Security gates seldom work…read more Unclean. Prices constantly increase. Seems like a homeless shelter.

Did quite a bit of research in searching for a storage unit that provided convenience, security,…read moreand a competitive price. The Storage Choice Design District location is very new (I remember seeing it get built) and still has that 'new building smell and look' to it. Parking for unloading was convenient and near the elevators, and access to complimentary dollys made unloading quick and easy. The actual rental process was very easy and thoroughly explained by John H., the property manager on site. I felt very comfortable in choosing this location to store my items. Definitely worth checking out, if you're looking for a place to store your items.

Storage Choice in the design district is amazing! We shopped for a storage facility by visiting…read moreseveral competitors, comparing amenities, pricing, and location. This location is new, clean, well lit, and has several perks that competitors don't offer. The manager was extremely helpful and made the process simple. It is by far the best choice in the area. I would highly recommend this location.

Called today to make a reservation on a unit. Was so easy and fast. I needed a bigger unit and Ms…read more Shirley helped me. She was so sweet and made sure everything was right before I left. Thank you. ​​

Shirley was great! She helped me get my unit squared away after the website told me a unit was…read moreavailable, but it was in fact not. 5 stars for Shirley, 3 stars for the website misrepresenting availability and not holding my "reservation".

Perfect Customer service from an employee Named Brandy .. we are relocating to the area and I…read moredidn't know too much about the area & their company but she rest assured me this was the best for our storage needs..

If I could give zero stars, I would. I needed to store some nice furniture for a few months. Was…read moretold while not "climate controlled," this "indoor" unit was always around "room temperature". I was also told the property manager was on-site during access hours. Honestly, nothing said to me by Public Storage was true. The metal shed that is this facility (even indoors) was about 150 degrees (not good for furniture and art). There was no property manager anywhere. Had trouble getting in the gate, finding the elevator, and the unit. Phone number just went to answering machine. I left multiple messages because I was on the clock with movers. No one answered. Corporate gave me some other "personal" number for the manager, which just went right back to the answering machine. Now I have to spend more time and money to find a new facility that meets my needs, and move everything again. Do yourself a favor and run from this place and this company!

I've used this location for years now. Kirstie and the team are great to work with - and the…read morelocation is perfect for downtown, uptown, Deep Ellum residents.

New to town and needed a quick storage unit ! Linda and Maria were VERY helpful and cordial…read moreIn setting me up in no time ! Couldn't have gone smoother and the facility was very clean and organized . Highlight recommend