First - Jonathan, the onsite manager is the BOMB! He not only knows his business and the location,…read morebut is fun and friendly. He makes what can be a very stressful situation or moving calm and humorous. TY!!! Second - tons of parking, secured entrances, carts/dollies, size options, etc. And, CLEAN! Finally - excellent location in Uptown...next door to Lucky Dog.

I honestly would give CubeSmart five stars if they weren't like all the rest of the corporate…read morestorage places that seem to raise the prices periodically it's still lower in most places, but the fact that the matter is is that eventually no raise it again and again and it doesn't make it worth storing things when you have to pay more than you paid for just to keep it but overall I give them a decent rating for service and price

BEWARE! ive rented…read moreplenty of storage in the past and never have had an issue with loading and unloading until the day i purchased my unit. The day I purchased the unit there were several people in the office who pretty much just stared at me while I tried to figure out where to get a dolly. i eventually just came back the next day. on my move day - there were zero dolly's left. only 2 in the building and when i asked the rep (a dark skin man with dreads) he just shrugged and laughed it off. it's crazy to think that they only have 2 dolly's for a location that is huge and has multiple floors. very unappealing area, and they will charge you for pretty much anything. the main manager is just rude and very nonchalant, as if he could careless to be there. what really threw me off was the lack of supplies and unwavering attention to all the folks who needed help. the access codes don't even work either

Oh i'm pissed today December 24th I went to my storage unit to find out it was broken into and my…read moreall my designer and other shoes that was in there was stolen and when I went to the office to speak to the lady she told me that some of the hallways don't have cameras only the ones by the elevator and she would not know who did it ...so Public storage I need answers and run me all my shoe money asap plus reports and claims has been filed so get ready i'm going to win this case cause I have pictures of my unit when I moved in where all stuff was places and Im confuse want to know why that each floor and hall don't have cameras which they should have cameras cause you never know what would happen..

Grossly negligent. Do not use this location. We've had our unit burglarized twice in 30 days and…read moreitems stolen both times. The first time we had multiples TVs stolen. The second burglary the unit was completely ransacked- cut into every box and took a ton of valuables, both sentimental ones (why?!) and costly ones. The first theft involved 10 units. The second involved 40 units. This location has no interior cameras and after the first issue James told us "DPD won't do anything since we don't have cameras". Furthermore, the location requires an ID to use a luggage cart because they've had so many stolen, THUS MANAGEMENT IS FULLY AWARE OF THIS ISSUE AND HAS ELECTED NOT TO INSTALL INTERIOR CAMERAS OR TAKE OTHER SECURITY MEASURES THAT EXIST AT OTHER LOCARIONS. The second burglary happened on 9/14, nearly a week ago, and we still haven't received a call from corporate. Yesterday James notified us that there's no way for us to call them, we just have to await their call. Still waiting... Oh, and in a last ditch effort to salvage any of our remaining items after the second incident, we moved several boxes from our first floor interior unit to our second floor interior unit only to find that the second unit's door could be jerked open with the locks on and latch closed (see video). We then waiting 3 hours for the repairman to arrive who had only terribly concerning things to say about this location. Repairman wasn't able to replace the latch because they had all been used to repair the 40 other burglarized units. If you value your items and security, go literally anywhere else.

Worst self storage company ever. No security cameras within the building. No building access…read moresystem to each building - a literal free for all the homeless to steal your contents. Homeless hanging out when office is closed, including during the week. Restrooms have a constant flow of homeless going in there. If you want your stuff stolen, this is the place to go. And theives carry hunting knives to slash open your contents, so better be prepared when you go in the building!

Great! This is one of those clean and affordable places to…read morekeep your belongings, I'm very satisfied with the service of this location, brand new, I really like it!

Good customer service. I got a call from the manager that listened to my concerns and was able to…read morereally help me out in a pinch.

If I could give zero stars, I would. The facility manager forcibly opened the lock on our unit…read morewithout any notice and threw our belongings in the trash. This is completely unprofessional and irresponsible. She kept mixing up our unit number, which led to our unit being cleared out early, resulting in the loss of our items. Avoid this place at all costs! Also we found mice in the facility. So be careful with your stuff.

good customer service/friendly Honored price quoted on…read morephone from other location. the units in the area where I'm assigned have a bad odor though. I don't really like that. hopefully my things don't smell bad from being in there.

Did quite a bit of research in searching for a storage unit that provided convenience, security,…read moreand a competitive price. The Storage Choice Design District location is very new (I remember seeing it get built) and still has that 'new building smell and look' to it. Parking for unloading was convenient and near the elevators, and access to complimentary dollys made unloading quick and easy. The actual rental process was very easy and thoroughly explained by John H., the property manager on site. I felt very comfortable in choosing this location to store my items. Definitely worth checking out, if you're looking for a place to store your items.

Storage Choice in the design district is amazing! We shopped for a storage facility by visiting…read moreseveral competitors, comparing amenities, pricing, and location. This location is new, clean, well lit, and has several perks that competitors don't offer. The manager was extremely helpful and made the process simple. It is by far the best choice in the area. I would highly recommend this location.

Moving from Dallas to California, we needed a storage unit and chose Public Storage near our home…read more The starting rate was $99.00 per month, which seemed reasonable at the time. However, over the course of a year and a half, the monthly cost increased to more than $220.00. We called multiple times asking if the rate could be reduced. Each time, we were told that they had already lowered it twice and there was nothing more they could do. I also tried contacting the corporate office, but the representative I spoke with appeared to be working remotely and communication was difficult. According to the representative, notices about the rate increases were mailed to us. Unfortunately, we had moved and forgot to update our mailing address, so we never received those letters. Why not email us or send a text!!! That said, we didn't need a letter to notice the increases--we saw the higher charges every month on our Chase bank statement. Because of these constant price increases, we have decided to move to another storage facility. Unfortunately, the cost of relocating our belongings will now exceed $1,000, making the situation even more frustrating. Based on our experience, I would strongly caution others to carefully review the terms and potential rate increases before choosing Public Storage.

Called today to make a reservation on a unit. Was so easy and fast. I needed a bigger unit and Ms…read more Shirley helped me. She was so sweet and made sure everything was right before I left. Thank you. ​​

Perfect Customer service from an employee Named Brandy .. we are relocating to the area and I…read moredidn't know too much about the area & their company but she rest assured me this was the best for our storage needs..

If I could give zero stars, I would. I needed to store some nice furniture for a few months. Was…read moretold while not "climate controlled," this "indoor" unit was always around "room temperature". I was also told the property manager was on-site during access hours. Honestly, nothing said to me by Public Storage was true. The metal shed that is this facility (even indoors) was about 150 degrees (not good for furniture and art). There was no property manager anywhere. Had trouble getting in the gate, finding the elevator, and the unit. Phone number just went to answering machine. I left multiple messages because I was on the clock with movers. No one answered. Corporate gave me some other "personal" number for the manager, which just went right back to the answering machine. Now I have to spend more time and money to find a new facility that meets my needs, and move everything again. Do yourself a favor and run from this place and this company!

I've used this location for years now. Kirstie and the team are great to work with - and the…read morelocation is perfect for downtown, uptown, Deep Ellum residents.

New to town and needed a quick storage unit ! Linda and Maria were VERY helpful and cordial…read moreIn setting me up in no time ! Couldn't have gone smoother and the facility was very clean and organized . Highlight recommend

Treehugger boxes is the best concept I have ever encountered for moving supplies. They have just…read moreabout any kind of box and supplies you might need for your next move. They also buy the boxes back from you when you are done. Since they only sell used boxes you always get a great price. Please consider this group of earth conscious people for your next move or even if you don't know what to do with excess boxes you already have.

Used them often for boxes for moving and storage purposes…read more Highly recommend. Either lightly used boxes that are still absolutely re-usable or even some brand new ones that were misprints. I've used their TV boxes for mirrors, pictures and televisions. Their online deals are often a great option too. Good service, but sometimes you have to wait a few minutes since they are so busy.