While I hesitated to post this, I did want to share our experience. Two stars says "could've been…read morebetter" and that's how we felt. For our recent move we elected to move ourselves. I decided I would support this local business versus the national one. We were loading our belongings around Thanksgiving and needed a few containers for the move. The company was very responsive, with Steve the owner calling directly. Unfortunately despite the positive reviews, our experience was mixed. We needed multiple containers. The first container delivered was very nice and seemed to be pretty new. That one went pretty smoothly, from delivery through unloading. We needed a second container and unfortunately this one didn't go so smoothly. We had them deliver it on the Wednesday before Thanksgiving, as they were going to be closed for the entire weekend and we needed to be out of the house the week after Thanksgiving, so we were planning to load the remainder of our things over the holiday weekend. They arrived late afternoon on Wednesday and as soon as they opened the container to allow me to have a look I was almost knocked down by the smell. The container had a horrible stench and clear signs of something nasty inside (it was a dried yellow puddle raised on the wooden floor). I told the driver that we couldn't use this container to store our personal items (mattress, couches, etc) as they would be ruined by that stench. He then told me, during the height of COVID and after standing in my face and talking for a few minutes about the situation, that he couldn't smell or taste so he couldn't confirm if there was a smell, but that he would call his manager. Steve was on vacation but answered and was very unapologetic, telling me that they clean each container and have an inspection, so there is no way that the unit could have a smell in it. Despite not being there and having a driver that couldn't smell, it would be impossible and I was being unreasonable. I told him again that I couldn't use this one and he told me that they were really busy and this was the only container they had left, so I could either take it or leave it. This put me in a very tough spot and if there was not a horrid stench I would have kept it as we needed to pack our belongings, however I was not willing to ruin my things so we had them take the container away with no backup plan - this should indicate just how bad the smell was. Fortunately for me, PODS came to the rescue and was able to deliver a container on the Friday after Thanksgiving so we were able to complete our packing that weekend. Steve did contact me back via email the week after Thanksgiving and told me that he inspected it and sure enough "there was an odor", however it was from the prior user that was storing cardboard. While I appreciated him closing the loop, I was the day of that there couldn't be an odor since they check them all before they go out. I've also never seen cardboard that smells that foul and leaves yellow puddles on the floor. In the end, it worked out for us as we found that PODS ended up being cheaper by 10-20% and their schedule around the holidays was much more accommodating. We unpacked around Christmas/New Years and had no issues coordinating the container re-delivery with PODS, however UNITS had limited schedule during that time so we had to work our deliveries around their availability. While I'd like to support local, I'm not the type to inconvenience myself or do so at the cost of a good experience. If you are, UNITS did a reasonable job, but despite the reviews I read about them we found that PODS provided a more reliable, accommodating experience and did so at a lower cost. Edit: I don't feel that the above left any of the context that the owner references out, but appreciate that he confirmed the issues we had. If I could have used the unit, trust me I would have - this caused us a lot of added stress. While it's clear that they have a lot of happy customers, I did want to share our experience as a watch out if you are working around a tight deadline / holidays like we were.

A major remodel required a place to conveniently store three rooms of furniture for two months…read more After researching the available companies we settled on Units. We rented a 16 unit which was delivered and expertly placed in our driveway by driver Sam. We also rented 5 moving blankets and the company arranged for two guys to come move the boxes, three couches, bookcases, hutch, buffet, tables and chairs and 15 yrs of collectibles. They arranged everything much like a Tetris game! The unit was perfect for our needs. After two months, we called and Gabriel came and expertly loaded it and took it away. We appreciated his attention to the low laying tree branches as he jockeyed the Unit onto the flatbed. We could not have done our remodel without having this storage option. Highly recommend the company, Sam, Gabriel, and movers Kevin and Trey

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

I really can't say enough good things about this company. From the salesperson taking my first…read morequote, to the last box dropped off at my new home, I felt completely taken care of from the first second. I've used other moving companies before and this was hands down, the best experience. Both of my movers, Nick and Jake hustled, but used complete care with my belongings. They helped me pack small items without hesitation and loaded all of my items with a smile...IN THE RAIN. They were entertaining and insisted on me relaxing while they did the hard work. There is lots of competition in Nashville, TN but I can assure you that your next move will not be stressful at all if you use Black Tie. I hate moving just like everyone else, but this was an exceptional experience. Will use Black Tie for any future move. 100%. Tyler Cole - 2019 customer Nashville, TN

Guys were super polite which is nice. However, some damage occurred at both residences (from and…read moreto). Also bid was approximately $650 to move small 2 Bdrm apt. However total cost was more than $1500. Felt ripped off.

This company deserves 10 stars! In March 2020, along with many others we had to "evacuate"our…read moredaughter from her university. These guys stepped up, kept us calm and handled all our daughter's stuff.. fast forward to now, and once again nothing but professionalism. All her items that they kept safely in storage was delivered in great condition and on time. Will definitely use again -hopefully not in a rush next time. PS- the March experience transpired in less than 24 hrs. Boxes delivered, picked up and stored! Thank you Campus Solutions.

DO NOT USE THIS COMPANY - This compony deserves zero stars!!! Campus Solutions services Oxford Ohio…read moreMiami University campus is untrustworthy, unreliable, and unprofessional. The company is anything but helpful and completely unorganized or is a scam where they take people's belongings for their own - they do not communicate with the students when and where there items will be delivered, do not respond to questions on missing items or for updates on when items will be delivered, and avoid responding to any direct questions raised after multiple attempts to contact them via voicemail, email, or text. At midnight they left my son's mattress on the front lawn of his house after a week of my son trying to communicate with the company to find it.

It was easy to schedule my move for May 21st by calling the number listed. The movers, Anthony and…read moreTony, arrived on time, were friendly, efficient and obviously knew what they were doing. They took care with all of my furniture, wrapping everything in moving blankets and loading them into the truck. I was having everything moved into storage and they had no trouble finding the place and quickly getting it all placed into the unit. I will be giving them a call to move me again in the future. Thanks guys!

This was my second time using A2B in 6 months and I had another stellar experience. I worked with…read moreAnthony both times and his crew on both jobs were great. They showed up on time, didn't need a lot of direction, and were super safe, careful, well-stocked with supplies, and efficient. Almost as important, they were kind and professional with my building manager and other residents. And Anthony has some impressive driving skills! He backed a 26' truck down into a tight driveway and into the INSIDE corner of a curved slope. I've never even seen anyone do that with a smaller truck.

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

Used their services a couple summers ago. It started out ok but ended badly. About halfway through…read morethem loading up my stuff, I saw them giving away my donations! The guy said he didn't think I would mind. The recipient of my donations was a landscaper not someone in need. Also, despite donating thousands of dollars of belongings, I never received the requisite paperwork to allow me a tax deduction. I don't recommend this company, nor would I ever use them again.

Cancelled and still was charged the over inflated price.. called local manager and corporate..no…read moreanswer no call back. Disputed the charge since I have proper notice.. so we will see. My advice is if you need storage, find someone else! And look at their ratings!!

Barb was such a professional, when I called. I went to rent a storage space. She was very…read moreinformative. She explained the insurance, monthly premium and took the time out to just talk and answer all my questions. Thank you Barb, for listening to our needs, and the kind service. Shanna