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Chicago, IL

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Public Storage

3.6 (48 reviews)
Open • 6:00 am - 6:00 pm

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9 years ago

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11 years ago

Excellent customer service! Space was clean. Thank you for taking the time to get me set up.

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10 years ago

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Review Highlights - Public Storage

“Easy access and Isasc and Loretta are both excellent in terms of any problems you need help with.”

Mentioned in 9 reviews

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Public Storage

Public Storage

(40 reviews)

Public Storage recently took over this business. I was pretty happy with previous management, but…read moremy experience with the new management is less favorable. The price for my unit is higher, and there are never any carts available when I need them. They have cameras everywhere...this is a good thing. I would be much happier if the person at the desk could monitor and redistribute the carts so that there is at least one at every entrance. Some of the carts are in better shape than others. It would be nice if the ones that are harder to use could be repaired. Having more carts would cut down on people having to hike all over the facilities to find an available one.

Since day one I have had great service at this location. Jamal at the front desk was very…read moreprofessional, and patient, as there were many people coming in and out constantly asking questions or needing assistance all while he was trying to help us. When I was out of state, I called needing his assistance, and he was more than willing to help me out. I was grateful because I was 3000 miles away, and would not be able to do anything from where I was at. They were informative about the locks. I could use any one I wanted, but they recommended their locks because they are more difficult to break into. When I looked at the difference between the one I had brought with me, and their preferred lock, I ended up buying their lock! Also - bring a tarp, or purchase one there. They do recommend it for the storage areas that are not heated, and suggest that you don't put things up against the wall if you don't need to. Overall - helpful suggestions, and good service. Would certainly rent space here again.

Public Storage - selfstorage - Updated November 2026

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