The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

Tony's is a local hardware store that's close to my house. I prefer to shop small businesses in my…read morecommunity so this fits the ticket. You will pay a tiny bit more here than big box stores but that's okay when you know you won't be standing in long lines, deal with crabby staff and can get assistance carrying something to your car if needed. Tony's usually has what I'm looking for but doesn't always have a huge selection of some items. But if you're looking for helpful service, someplace to get a key cut or a gallon of paint without having to travel too far, Tony's is your place.

I prefer to visit small independent stores. I bought a large fan and had to wait for my husband to…read morepick me up. It was 95 degrees outside and across the street was a large shade tree. I piled my purchases in the shopping cart and waited under the tree where I told my husband I would wait. My plan was to load my stuff in the car and return the cart. An employee came out to tell me this was personal property and it had to be returned, not "can I help you?" I am an older woman and just purchased over $100 at the store, seriously, I need this cart? I returned the cart and struggled to carry the items to my shady spot. Meanwhile, a woman in another car told me to stop stealing! My daughter lives in this neighborhood so I am there a lot. I was so disappointed in their response.

Friendly people who go out of their way to help you find what you need! I have been here multiple…read moretimes since we moved to the area and each time they have had what I needed, and I've been able to find it quickly. Easy to get in and out. Nice to be able to come here instead of driving farther to a bigger store like Lowe's, Home Depot etc - these guys have it covered!

I didn't have a screwdriver to fix my loose oven door handle, so I stopped by Ace on the way home…read morefrom work today. The young man at the tool counter helped me pick the correct screwdriver by looking at a (not so great) picture on my phone. The T 20 x 4" helped me get the handle fixed quickly. Thanks!

A great neighborhood option that's central and easy to get to. Always friendly and has pretty much…read moreanything for a small job I'd require without the need to go to HD.

Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

First off I love your store i shop here often. But was wondering why home depot takes care of the…read moreveterans with the military discount which we do appreciate. Now I am wondering why lowes has veterans parking spots available in front of the store. And home depot doesn't was wondering why

We were pleasantly surprised to have an employee ask us if we needed help. Yes, and he helped us…read morewith flooring. We appreciated it. The cashier helped us use our 10% off coupon too.

This is a really nice ACE. Store was nice- big selection of things. Staff was nice at checkout. I…read morespecifically was looking for a green egg accessory, and was able to find one that none of the other stores near me had in stock. They had lots of the accessories for grilling- green egg, traeger, etc. Would definitely come back!

A nice local option for home repairs, improvements and general house and lawn needs. The owner and…read morestaff are helpful and will walk you to the item you are searching for. They don't have everything - they're not a big box store, but you should be able to find 95% of what you need. Their prices may be a touch higher then those other places - but it's a local store and lots more convenient then HD and Lowes, and I don't want to lose my local joint. COVID status - they're limiting # of people in the store, masks are required, have to wait 6 feet apart to enter and pay, plexiglass at checkout, checkout people have masks on, although the woman that waited on me had hers UNDER her nose (I thought about pointing that out, but just kept my distance). Seemed to be doing a good job.

Thank you so much to Bri. She helped me find a good cleaner for my wood floors. She was really nice…read moreas well and actually wanted to help me.

The management and employees are great....!!!! Love the assistance this store provides to my home…read moreremodel and door and window conpanies. Best Regards, M& B Screen and Window Repair

Don't wait for help if an associate makes an announcement for someone to help you, for example, "an…read moreassociate assist customer in paint/keys/appliances/blinds." Trust me, no one cares. There are so few associates anymore, if the one person is on break or off today, you're not getting helped.

The manager on the floor has no knowledge of where things are in the store and ignorant the…read moreemployee passing by heard what I was asking for and pointed out to me. The employee should be the manager.