The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

This is my go-to neighborhood hardware store. It's close to me and they always seem to have what I…read moreneed, despite not being a big box store. The staff are extremely friendly, helpful and knowledgeable. The prices are definitely above the big box stores, but the proximity and staff knowledge make up for the additional cost.

I'll give them credit for having the item I needed. I'll give them low marks for the kid behind the…read morecounter being a prick about a coupon. Overall clean and nice store, but only as good as its worst employee helping customers.

have everything we need, feels local, missed the popcorn on this visit but will be back…read more !

Looks like they have new ownership. They added isles. It is completely cramped now. 2 people…read morecannot walk down the same isle now with a cart. You cannot find anything and there is nobody around to help you. The ones working there walk past you like you are not there.

My husband and I stopped by here earlier in the week to grab some items for our recent move…read more We had to pick up a 24 inch mechanical pick up tool for about nine dollars and a bottle of alcohol as well. $18 or so. It's not the closest true value, but it's not as far as home.

The staff is friendly and helpful. Always has the thing that I can't find elsewhere. Highly…read morerecommend this location.

Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

Tony's is a local hardware store that's close to my house. I prefer to shop small businesses in my…read morecommunity so this fits the ticket. You will pay a tiny bit more here than big box stores but that's okay when you know you won't be standing in long lines, deal with crabby staff and can get assistance carrying something to your car if needed. Tony's usually has what I'm looking for but doesn't always have a huge selection of some items. But if you're looking for helpful service, someplace to get a key cut or a gallon of paint without having to travel too far, Tony's is your place.

I prefer to visit small independent stores. I bought a large fan and had to wait for my husband to…read morepick me up. It was 95 degrees outside and across the street was a large shade tree. I piled my purchases in the shopping cart and waited under the tree where I told my husband I would wait. My plan was to load my stuff in the car and return the cart. An employee came out to tell me this was personal property and it had to be returned, not "can I help you?" I am an older woman and just purchased over $100 at the store, seriously, I need this cart? I returned the cart and struggled to carry the items to my shady spot. Meanwhile, a woman in another car told me to stop stealing! My daughter lives in this neighborhood so I am there a lot. I was so disappointed in their response.

In my neighborhood easy to deal with friendly customer service they will custom cut wood upon…read morerequest, They are fully stocked and will receive your Ace online orders for pickup no extra charge, the prices seem a little higher but customer service and close proximity trumps all that.

I am so happy to have Brooks - they have everything I could want either in stock or it can be…read moreshipped to the store via Ace online. I have used them so many times for various types of lumber (they'll even cut it!), hardware, paint, gardening needs, even christmas gifts (cordless drills make great gifts!). But the best part is the personnel - always very helpful, even with some odd requests. And they'll always point out deals that go with my purchase if I missed them. My only complaint is I wish they were open more! But overall I'm very grateful to have such a pleasant hardware store and lumber yard nearby! Thanks for staying in Detroit!

I have been going here for years. Today, multiple employees were very rude and unhelpful. This is a…read moredisappointment. I won't be back in spite of the convenient location.

Had the most wonderful customer service / customer experience…read more I normally go to Menards for my lumber and Durst is now my go to for life.

Be aware of their return policy I opened the packaging to a…read moreoverpriced drop cloth when I realized I had made a mistake, as it was too narrow for my project. I called to inquire about an exchange and was told I cannot return or exchange the item that I bought a half hour ago, so be aware Sometimes it doesn't pay to buy from the local guy rather than the big box store. Lesson learned

Knowledgeable staff that helps give guidance on repair projects and find products unlike the big…read morebox stores

I stumbled in here for a simple corn broom. I walked out smiling after the staff was super friendly…read moreand assisted me in my purchases of the broom, as well as some decorative windchimes and such for my home. This place definitely feels like a small town type of shop where everyone knows everyone else and it makes you feel super welcome. I'll be back whenever I need anything for a quick repair in my neighborhood and I hope to see the same smiling faces there again! Plus, there's a small USPS post office tucked in the back so there you have it make it your one stop shopping for whatever you need.

Their service is great. They always help me find what I am looking for. And at Christmas time I…read morelove their decorations. And they have replaced my screens. Also love that they have a Post Office in the store. I have no complaints of their value.