The staff is friendly and helpful. Always has the thing that I can't find elsewhere. Highly recommend this location.

My husband and I stopped by here earlier in the week to grab some items for our recent move. We had to pick up a 24 inch mechanical pick up tool for about nine dollars and a bottle of alcohol as well. $18 or so. It's not the closest true value, but it's not as far as home. read more

This is my go-to Hardware I run a small engine repair service and I'm there constantly buying Nuts and Bolts the service is second to none and they have most things that I need. highly recommend !!! read more

Customer Service 2nd to none. What a shock. Normally I go to a different True Value or ACE but Alexander True Value is my store from now on. Larry the Locksmith did it for me. Just dropped in for some sandpaper and Larry treated me like a king. He directed me to my need and showed me some choices helping me to make a decision. Larry understands customer service and I give him a 5 star. He has earned my business for the future. The store was clean and everyone was attentive. To the owner, you have something special going on. For what it is worth I am only 3 miles away and never knew you were there but I will spread the word because it is so rare to receive the "Old Time Service" like Larry provides. Thank you and make sure Larry knows he made my day. Bob read more

Alexander True Value Hardware - Hardware Stores Near Me - Farmington, Michigan

I need cabinet knobs so I can child proof my kitchen. What a fun reality to live in. I didn't know that hardware stores have knobs? But I guess I'm exploring a part of adulthood that isn't so fun or obvious to my sluggish mom brain. I think I found the perfect knob (it's been taking me a long time) and I couldn't have done it without the insanely courteous staff. I was welcomed by two gentleman who walked me to where I needed to be to find what I was looking for. There were a few items in my way (I had a stroller with me). I was going to squeeze through but they got a team of guys to move everything around so the aisle would be bigger for me. 0_o!!!! Thank you!!! I also found some organizational bins that were under $7 and were a STEAL. There are some really great things here too like child safety products, gardening supplies, tools, hoses, christmas decor... etc. It's so easy to shop online or go to Target because it's almost second nature at this point. But we need to give local businesses like True Value Hardware a shot because they offer so much more. P.S This place has also educated me to refurbish patio furniture and helped me find the paint at the price point I wanted to stay under. I also bought soil for gardening here, and without asking they had someone help load everything in my car. I read the one review here that deliberately trashed a perfectly hard working business, and I just have to say this. Amazon is great, I use Amazon a lot. But there will come a time when Amazon will be our only seller because it forced other local businesses to close their doors permanently. When that happens, Amazon can charge you more because it'll be our only choice because that's how monopolies start their empires. So I disagree. Give this place a shot. You'll see what I'm talking about once you walk through their doors. read more

I'm a fan of this place. It's close, they store's layout isn't cramped, they had a nice selection what I was looking for and the service was friendly. I'll be back for sure. read more

Alexander True Value Hardware - Hardware Stores Near Me - Farmington, Michigan

Seems strange to me that there are no critiques of this place, so allow me :) So the shelf item was $2.99 but their website says $1.99. Is this an unlisted sale? Is this a price issue? The lady says the $1.99 is their online price, and if i wanted it for that price I would have to order online, she then says the item will be in on Thursday (this is Monday), the item was in stock and in my hand, why in the world would I order it while standing in this store with the item i want IN MY HAND??? Then with the expectation of having to come back in 3 days...are you serious? These foolish sotres wonder why they lose business to things like Amazon, I could have had it on Wednesday and likely cheaper if i wanted to order it online, and guess what Alexander True Value, I wouldn't have had to drive out a 2nd time to pick it up. The carbon footprint that would have been used to save a buck when an item was on hand, is really ridiculous, foolish and really irresponsible on a corporate level. To be honest this isnt the first time something foolish like this detracted me from making the purchase at this store. During another visit recently I had their sales ad with some weed killer on sale, which also had a dollar off coupon, well they wouldn't combine the coupon with a sale price and they wouldn't give me the sale price unless I signed up for their buddy club or whatever they call it...listen, I just wanted some weed killer, I am not interested in jumping through hoops and dancing around like a circus monkey for a treat. In both cases I went next door to another store (Ollie's) and made my purchases without the dance for a treat act! What I would say to the store management, how about stop thinking this is 1975 and get with the times for goodness sake and realize your business model is outdated. Im done giving this store any more chances, there are simple too many options to waste time playing games! read more

The staff is very helpful and overall I really like this hardware store. But the fact that they don't price match is why I gave them 2 stars. It's very difficult to spend $13 on a part that Home Depot sells for $7. read more

This is a great store and all the employees are very knowledgeable and helpful. This store is extremely clean and the staff is very friendly. I go here for almost every hardware item if I can. It is also a great place to buy paint. No line like Home Depot and I love Benjamin Moore paint! I have no idea how anyone could complain about this store. I suppose if you prefer to buy cheap products from Amazon with zero customer service, that's your choice. I can't say it enough... everyone at this store is knowledgeable and friendly. read more

My experiences at this store are best described as: what every handy dad wishes for his (very obviously) clueless daughter to experience at a hardware store! They always have exactly what I'm looking for and you can't beat the service. Having just bought my first house, I have walked into this store with very vague descriptions of what I am looking for (I.e. "the thing that goes on top of the thing"); the sales associates never take advantage of my lack of knowledge and will give me straight advice on what I need. read more

Perfect hardware store. Has everything you need and don't have to be stuck in a big box store. Staff is always super helpful it's always a quick in and out. read more

The employees were very knowledgable and helpful when looking for ideas on home projects. I was quite impressed on the organization and cleanliness of the store. I'll definitely be coming back to support this local business! read more

As close to the old neighborhood hardware stores of times past. Tim and his crew are the best! Very friendly and helpful. They carry a good inventory of American made products too! Prices are comparable to the big box stores. read more

I went in to find a new pair of gardening gloves. I didn't find a pair that worked for me, BUT I found bird seed, an organizer, mole repellent, a toilet seat, and a bathroom faucet. They have a great selection. And their employees are so incredibly helpful. I'm sold. I will definitely be back. read more

The owner, Tim, and his staff are incredibly knowledgeable and helpful. They're always happy to answer questions and offer tips on your most recent DIY. Alexander True Value is a perfect hometown hardware store! read more

These guys always come through for me with a solution to my interesting home repair issues! They are the best ever! Thanks to Joe, John and the whole crew there! I love my special order lawn mower with push button start! read more

Alexander True value Hardware at Farmington and Nine Mile Rd is just what this neighborhood needed. The store is well stocked and the employees are knowledgeable very helpful. The service is superb. read more

This is a great hardware store. It's well-organized and well-stocked and the employees are always very helpful and friendly. We can always find what we are looking for here. read more

Great hardware store . There's always someone to help you. The store is always well stocked and setup so it's easy to find what your looking for. A+++! read more

I applied for a job there he said come back in around 5 days and I did and then he said a week he would call me it's been around 2-3 weeks and I'm very upset read more

Stop! Don't go anywhere else. The owner and staff at Alexander's True Value are the best: helpful, friendly, and customer service oriented. I'm talking good, old fashioned customer service! Locally owned and operated. I'm in. read more