In my neighborhood easy to deal with friendly customer service they will custom cut wood upon…read morerequest, They are fully stocked and will receive your Ace online orders for pickup no extra charge, the prices seem a little higher but customer service and close proximity trumps all that.

Brooks Ace Hardware is a magical place -- what feels like acres of aisles of shelves and drawers of…read morenuts and bolts and tools to meet any hardware need one might have, And the staff is so helpful and friendly -- Hector can find anything for you, show you how to work it and advise you on your project. I can't wait to have another project and go back!

I needed some screws for a TV stand and the fantastic woman at Dexter Hardware instantly got me…read morehooked up with exactly what I needed, just by eyeballing + trial and error! And for an amazing price! Super friendly and helpful employees, and great value, I'll definitely be back for all my hardware needs. I'm officially breaking up with Home Depot!

Extremely nice people and great prices!!! Im not a plumber by any means but i do work around my own…read morehouse i went in there for a wax ring and a putty knife to fix my toilet thinking 5$ for the ring and a few bucks for the putty knife. All together it was 2.95$. Ill be back the next time i need something!!!

An island of hope for those in search of hole improvement goods in a desert of abandoned retailers…read moreand swarma shops... Hamtramck Hardware is not very organized, but the staff is awesome and they have almost everything you need in a pinch.

Save your money and drive to Home Depot. Prices are double than anywhere else. Just ripping off…read morethe community.

Excellent service! Knowledgeable, patient, bilingual. Got a house over 130 years old needing work?…read more Mondry knows the difficulties involved AND the solutions.

These guys were even open during a power outage…read more I came to return some light bulbs I bought from them, and ironically the place was totally dark They happily returned my refund, and I bought some other stuff I needed (in the dark) Anyway, these guys are hard core... Selling in the dark

I love it, but both times I've gone here, I was able to get everything I wanted, EXCEPT for one…read moreitem, which was so specific and was desired by so few people, that I ended up having to go to Home Depot later in order to get it. Nothing wrong with the store or the people here, it was simply a matter of more room for more inventory at Home Depot. Don't really like going to Home Depot, frankly. I'd imagine the average homeowner/apartment dweller can find 100% of what they want here 99% of the time. Will definitely return.

Be aware of their return policy I opened the packaging to a…read moreoverpriced drop cloth when I realized I had made a mistake, as it was too narrow for my project. I called to inquire about an exchange and was told I cannot return or exchange the item that I bought a half hour ago, so be aware Sometimes it doesn't pay to buy from the local guy rather than the big box store. Lesson learned

This is a great store in a convenient location for much of the GP area. Well-stocked and helpful…read moreservice. In addition to propane tank exchange, they also offer refills, which is a much better deal because you get 4-5 additional pounds for $1 more. Much improved since it reopened under the Great Lakes Ace ownership.

Got a coupon for free key in the mail. Went to store to have the key made, had to spend a long…read moretime waiting at customer service. While I'm waiting I'm listening to music on headphones, not really paying attention to people walking by, just watching for the customer in front of me to be served, when a woman approaches me from the side and waves a paint stick in my face then ask if I'm standing in line. WTF do you think? Then once key is made, customer service rep June forgets to give original key back I had to ask for it. Top it all off, check out kid Alex gave me a hard time about accepting the coupon. I should say this seems indicative of a recent trend in advertising on the part of local retailers: send coupons or offers to someone's home only to have the customer find out upon arrival sorry we don't take that coupon or sorry that's out of stock or we don't carry that item etc the old bait and switch routine get someone in your store with a free offer or coupon offer and then offer up excuses when the customer wants to redeem the offer. Needless to say I did contact Ace's corporate offices as they're the ones who sent the coupon the local store didn't but they were no help they say store is independently owned and operated so they can make their own policies about whether or not they want to accept our coupons. Yeah. I got free key at the end of the day so two stars review but they probably deserve less. Staff encountered: customer service rep June, cashier Alex, unidentified woman with stick

The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

This is a solid local hardware store that has a bit of everything you need at fairly reasonable…read moreprices. We were able to find new door hardware for our antique doors--which was a big deal. Also, small motor repair service (lawn mowers, ect) is pretty good.