Please support Detroit business! This hardware store has been here forever and provides the old…read moretime hardware experience. The guys who run it are friendly, funny and knowledgeable about everything "hardware". Start here and if they don't have it they'll direct you to Brooks, Atlas, etc etc.

Back in 2010/11 I spent a few months managing an apartment building near here. I was in 3rd Ave…read moreHardware at least 3 or 4 days a week, and sometimes 5 or 6. A couple of times I had to make multiple trips in one day. The staff was always professional and helpful, and almost always had what I needed, which is saying a lot since I managed an old 50-unit building that needed a lot of things for a lot of problems. Sometimes I would grab the wrong thing, and it was never a problem bringing it back and exchanging it for the right thing. Sometimes my boss would get a bit behind in paying for it all, and they would gently remind me, and the ol' slumlord would send them a check from Florida. They were cool but firm about it. It seemed to be a situation they'd been through many times before. They have homey touches here - a small tv on the counter that's always showing something. A fridge with Faygo in the can. My favorite thing about 3rd Ave Hardware is the bicycle selection. In the warmer months there's a whole row chained together on the sidewalk out front. Old ten speeds, 70s 3 speeds, cruisers, mountain bikes, etc. But, wait, there's more inside! Another row between the front door and the register and still more up and down the cramped aisles! (3rd Ave Hardware could really use a more spacious locale.) The prices won't break the bank either. I just bought my second bike from there - a green mountain bike from CCM, that Canadian company that makes hockey equipment. It's a pretty sweet bike for $100. My last one was, too. It was an old 70s 3 speed with a big comfy seat and a glistening orange paint job that just looked like candy. Too bad it got ripped off. Oh well, that's life in the D. I won't pack it in, and I'm glad 3rd Ave won't either. I'm only knocking them down one star because of their paint selection. It's lousy and overpriced. Go somewhere else for paint.

In my neighborhood easy to deal with friendly customer service they will custom cut wood upon…read morerequest, They are fully stocked and will receive your Ace online orders for pickup no extra charge, the prices seem a little higher but customer service and close proximity trumps all that.

I am so happy to have Brooks - they have everything I could want either in stock or it can be…read moreshipped to the store via Ace online. I have used them so many times for various types of lumber (they'll even cut it!), hardware, paint, gardening needs, even christmas gifts (cordless drills make great gifts!). But the best part is the personnel - always very helpful, even with some odd requests. And they'll always point out deals that go with my purchase if I missed them. My only complaint is I wish they were open more! But overall I'm very grateful to have such a pleasant hardware store and lumber yard nearby! Thanks for staying in Detroit!

Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

Hi Blair I'm hoping you read your reviews…read moreAnd actually, I never do this This is Chuck Bird here from Vinyl Graphix been a customer for over 40 years I experienced today a sales rep of yours That was very rude, impatient and belligerent to me and left me to find everything myself I go to your store because your staff is usually professional I brought samples of two different size , screws , wing, nuts, and screw caps I mentioned to him three times the quantities I needed of each Normally, that would be a simple task I was hoping he could complete my request while I shopped around in your store for a couple other items We spoke one last time as I was leaving your store in disbelief and he actually stood up to me about 1 inch from me and said a few more unbelievable comments and told me to take my business elsewhere Again, I don't write reviews, but it's been a few hours since and I felt I needed to say something

An island of hope for those in search of hole improvement goods in a desert of abandoned retailers…read moreand swarma shops... Hamtramck Hardware is not very organized, but the staff is awesome and they have almost everything you need in a pinch.

Save your money and drive to Home Depot. Prices are double than anywhere else. Just ripping off…read morethe community.

I came in yesterday looking to get a window fixed, and I'm very happy with the service I received…read more They were able to fix the window quickly and did a great job. AJ was especially respectful, helpful, and professional throughout the whole process. I really appreciate the excellent customer service and would definitely recommend this hardware store to others!

This is a great store, but based on several visits they are not enforcing the mask rule, either for…read moreemployees or customers. They have all the right signs on the door, though.

This is a great store in a convenient location for much of the GP area. Well-stocked and helpful…read moreservice. In addition to propane tank exchange, they also offer refills, which is a much better deal because you get 4-5 additional pounds for $1 more. Much improved since it reopened under the Great Lakes Ace ownership.

Got a coupon for free key in the mail. Went to store to have the key made, had to spend a long…read moretime waiting at customer service. While I'm waiting I'm listening to music on headphones, not really paying attention to people walking by, just watching for the customer in front of me to be served, when a woman approaches me from the side and waves a paint stick in my face then ask if I'm standing in line. WTF do you think? Then once key is made, customer service rep June forgets to give original key back I had to ask for it. Top it all off, check out kid Alex gave me a hard time about accepting the coupon. I should say this seems indicative of a recent trend in advertising on the part of local retailers: send coupons or offers to someone's home only to have the customer find out upon arrival sorry we don't take that coupon or sorry that's out of stock or we don't carry that item etc the old bait and switch routine get someone in your store with a free offer or coupon offer and then offer up excuses when the customer wants to redeem the offer. Needless to say I did contact Ace's corporate offices as they're the ones who sent the coupon the local store didn't but they were no help they say store is independently owned and operated so they can make their own policies about whether or not they want to accept our coupons. Yeah. I got free key at the end of the day so two stars review but they probably deserve less. Staff encountered: customer service rep June, cashier Alex, unidentified woman with stick

Ace's screen repair service has been the most convenient and reasonably priced. I received my…read morescreen back in less than a week. The sales associate explained the screen options available and I chose one that was more durable for only less than a dollar more than the other option. The associates are friendly but sometimes there is a wait to find available assistants. If you find one who is busy they will call on their walkie talkie for another associate to help. The store itself is a standard Ace that is nothing out of the ordinary from other Ace stores I've been to. I find the Ace app to be helpful because it lists my purchase history, points, and coupons.

I stopped in for ice melt and they had 2 options- a 25 pound bag and a jug with a handle. My normal…read moreplace was sold out. I was greeted when I walked in and asked if I needed help. I was immediately guided to their ice cream melt supply. I hadn't stopped to get a buggy, so the guy on staff carried my two bags to the register. I grabbed a basket before getting in line and the cashier brought the bags to my basket. I appreciated the fast, friendly service!

I ordered a Wheel barrow that on line not once but twice it said it would be delivered. I called…read morethe manager told her what happened she apologized and said there were no more left at that price. She new I was upset as I waited for it to be shipped for 2 different days so asked if she could put me on hold for a few. This manager went ABOVE and BEYOND as there were no more left at that price she got me a wheel barrel delivered the next day and made it right, I would go to this Home Depot any time. I know there is a great women running this Location and I know they short staffed she makes it work. Thank for all you did for my Benefit to be GREAT

I just purchased a new townhome in Detroit. I needed to purchase a new refrigerator for my new…read moreplace. I went to The Home Depot and met with Alicia in appliances. I purchased a French door style 36" wide refrigerator at the Black Friday sale price . When it was delivered, I noticed that the refrigerator stuck out too far. I immediately contacted Alicia. She informed me that there were 2 depths, standard and counter. She apologized for not informing me that there were 2 options when I made my purchase. I decided to return the standard depth and replace it with a counter depth refrigerator. I was informed by Alicia that her manager Matt would not agree to sell me the counter depth size at the Black Friday sale price. She told me that he would only give me $50 off for the regular price. I told Alicia that I would take my business to Lowe's. And I did. I AM VERY DISAPPOINTED WITH MY EXPERIENCE WITH THE HOME DEPOT! Based on this extremely poor customer service, I will never shop at The Home Depot again and will share my experience with my family and friends.

The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more