Our experience started off well. The showroom staff was friendly, knowledgeable, and helpful during…read morethe selection process. Unfortunately, everything after that was frustrating. The installation process was long, disorganized, and full of unnecessary delays. The person who came out to measure forgot to template the riser for our basement bar, which immediately stalled the project. Later, (after one rescheduled install due to staffing issues), an installation crew refused to enter the house after being instructed to use the basement entrance in the back. They left without completing any work. That decision alone pushed our remodel back another two weeks and disrupted the schedules of our other contractors. When installers finally returned, it was around 5:00 p.m. just before the Fourth of July weekend. Instead of simply completing the job, they immediately started making excuses about why they couldn't install the riser and suggested another reschedule. Fortunately, my painter was there and called them out, making it clear there was no reason the work couldn't be completed. They ended up installing it, allowing the rest of the project to finally move forward. If you're coordinating a remodel with multiple contractors and working on a timeline, I would not recommend Hard Rock Stone Works. The lack of communication, poor project management, and repeated delays turned what should have been a straightforward installation into a frustrating experience.

Very helpful, customer service all the way! A HUGE selection and a lovely store. ChatGPT said to…read morego there First. One of the owners helped carry my tile, cut two samples after showing me several, while the other owner offered me a bottle of water.

Bummer - 5 stars became a 2 .5 Rob was great to work with- found a great reasonable granite for a…read morebasement remodel. Didn't want to break the bank . After installing- looks great. However 2 electrical outlets were not reinstalled- tried my best - can't get them in, or power restored. Called rob - said not their problem- but he can get another company out - at an up charge . Seems like granite need to be cut a bit more .

We had scoured the internet for granite slabs and after visiting several shops found one we loved…read more My contractor had worked with a different granite supplier and they gave us a price, it was outrageous! I loved the look but not the price. I was driving by and found this shop. I went inside and met Brandon he showed me their granite selection, they had fewer choices but they had a sample that looked almost identical to the one we wanted. Brandon said I would be happily surprised by their quote. I sent them our dimensions and boy was he right. They offered a much more affordable price. Needless to say we placed our order, the gentleman came out and measured the space. Within days they were giving us an installation date. Ryan and Austin called and were here within half an hour. They brought in the granite, drilled a couple holes for faucet and garbage disposal button and installed each countertop. We needed a couple pieces throughout our kitchen, they did a great job making sure the process went smoothly and without making a mess. They made everything was cleaned and installed properly. We are thrilled and will highly recommend this company to anyone looking for tile, granite or other stone work.

The initial consultation was great. Mariam answered all of questions and concerns. She made the…read moreprocess easy. The quality of the cabinets are great. Like any remodeling there was a small hiccup but everything was taken care of in a timely manner. I am really happy with the cabinets, staff and installation. My master bathroom is next. I would highly recommend Kitchen and baths by Majestic.

After contacting several cabinet companies we decided to go with Majestic Cabinets. Don and his…read morestaff walked us through the process and showed us how to get the best value for our money. The result was an absolutely beautiful kitchen. They answered all of our questions and kept all they're promises. We couldn't be happier.

Recently we decided we were ready to move forward with changing out the counters and found Primo's…read moreon yelp. Mark was so informative and gave us a lot of information about all the different types of countertop options. The quote we got was very reasonable, and they threw in a new sink for free. We eventually picked a quartzite countertop and set everything up to have Primo's guys come out about 2 weeks later to install them. The installers arrived exactly when they said they would and got right to work. The entire process took them about 4 hours, including removing the old countertops. Primo and Mark were both so nice and answered all of our questions. I would definitely recommend Primo's to anyone who was looking to replace countertops!

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

I couldn't be happier with my experience with Phoenix. I decided to update my kitchen just prior to…read morelisting it. Faced with a very short window, I was fortunate enough to squeeze in between jobs. They hit it out of the park. The quoting and pricing process was perfect and quick with Francesca. She knew of my timeline and made sure to call or email me during every facet of the project. The install team was friendly and helpful - way more than I could have imagined. The job was fast and the work was great and they cleaned up. What more could you ask for?

Terrible, so sad when I saw what they did I cried. When they came to measure I had 2 huge counter…read moreto soffet cabinets... they but backsplashes behind them so they are now useless and cannot be put back up - they did not say anything! the backsplash on one side ends 10 inches away from the wall - they did not mention this would be the case because I guess the counter was preformed, the other side they stuck this funky extra piece in for a backsplash - it was both taller than all the rest and stuck out past the front of the counter and it was squares, not rounded like the rest of the backsplash - because of this I cannot put my door frame back up (I had to remove it to get one of my huge cabinets off of the wall, but it was removed AFTER the measurements took place) I had also paid extra for rounded counter edges, and since part of my counter sticks out in the room I asked if it could be rounded, the said no, it would be squared, I did not realize and no one said anything about the edges being squared too!! I thought the counter would be squared with rounded edges/sides still, so half of my countertop edges/sides are rounded and half are squared, it looks so terrible!

So, I decided to go with NuWay for a full kitchen remodel including tearing out walls. I looked at…read more3 different companies, one of which was not interested unless I was paying 60K+ (it was pretty evident), Nuway and a private contractor that someone recommended. I chose Nuway despite the other two Yelp reviews they had at the time. I didn't see how a debate on a broken tub nor the parts guy being fast enough had any bearing on a full kitchen remodel. I feel I ultimately made a good choice, and I would ultimately recommend them. There were times in the beginning of the project where I would think I made the worst decision in my life. There were issues like any other major remodeling project and changes needed; but ultimately, they pulled through and I was impressed with the outcome. I was also impressed with their continued support AFTER I made the last payment when I have a couple minor items come up and they responded quickly and courteously. I feel I received solid value for what I paid; I was able to have my cherry cabinets, quartz counter tops, top end fixtures, and simultaneously was able to considerably open up my floor plan for a much more reasonable price than I would have thought possible had I limited my search to the companies in Birmingham and Rochester. I also was treated fairly, and courteously through the whole process. I actually came to trust them, which is critical when faced with a project as large as a kitchen remodel. It's worth the drive, Steve was great to work with and if I had issues no matter how "nit picky" they were addressed. They were on budget They were on time Quality was there Post sales service / support was there Enough said!

The customer service is terrible they didn't seem to be interested in helping me. I went there…read moretrying to find a sink in the original color, but they only had white or off white. I only went there because I had special ordered original colors in the past. Then they wanted to sell me a cabinet, I seemed to be the "a big joke" to the three men.

Dan is knowledgeable and professional. He does quality work, he is efficient and cleans up well…read moreafterwards. I would definitely consider him for future projects.

We recently worked with Dan from Dan's Granite to install our kitchen counters; start to finish the…read moreproject was incredibly professional, timely & of the highest quality. Dan does a great job - is completely professional, very thoughtful, and incredibly thorough. Absolutely recommend working with Dan on any of your renovation needs