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    Hard Rock Stone Works

    3.0 (60 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - Hard Rock Stone Works

    Hard Rock Stone Works Countertop Installation Photos

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    Reviews With Photos

    Nicole E.

    Came by to check out their showroom a while back. Looking at what to install in a shower stall area and bathroom counters too. Their show room here is quite impressive. It's bigger than I realized from the outside. There are slabs of marble and granite lined up everywhere. The kitchen counters area towards the back of the store displays some of their glass designed partnership brands. The large counter with all of the different counter and cabinet displays are quite good, allows you to touch and feel the texture and material.

    Before
    Carey C.

    Nothing but professional service from everyone I interacted with, except the guy who looked and acted like a Pirate, but that was his last week, so I'm supposing he turned his customer service switch off with his 2 week notice. Debbie guided me through the design and purchasing process. She was new, but did a fabulous job. The appointments crew, however, never answer their phone and call you back at times when I specified I was not available. Hmmm? Doug, the guy who came out for the measure was a consummate professional. He was detailed, careful and precise. He has to be to make sure my counters will fit snug like a bug in a rug when installed. The installers Troy and Garrett, also were professional, careful, precise, and cleaned up to my satisfaction before their departure. Not sure where all the horrible service reviews come in because everyone I dealt with (Pirate man excluded) were pleasant, professional, and courteous. Maybe the Pirate man was the rude obnoxious salesperson many people spoke of......?

    Andrea C.

    Scott and Dave are great! They installed countertops for myself and family. I had one seam when the granite was installed the court the stone where you cant even tell.

    a person's finger

    I did not choose this company, it was what I got when I contracted for my kitchen cabinet refacing, which was another disaster. At first, they were the only redeeming undertaking about this whole process. They took care of one issue promptly, then I noticed a small chip in my countertop. They sent out a repairman to "fix" it. I held for a short time, but then the "plug" with which he filled it came out. I called again, and this time they pretty much told me "too bad". Although they were kind enough to SELL me a kit for another $100 to now repair it myself. I would absolutely NOT recommend this company. It is my belief that they could not fix this problem without replacing a large piece of quartz, so they relieved themselves of responsibility for it. I am not speaking out of anger, I am simply attempting to save others from the problems dealing with this company causes. And in case you were wondering, I'm a Christian senior citizen whose only intention is to shed light on this company.

    Side that was short
    Mike B.

    I recently used Hard Rock through Lowes and would NOT recommend them. I am of the opinion that problems/mistakes happen, it's how they get addressed. Well, that's why I'm giving Hard Rock 1 star. They measured my job incorrectly and came up short on one side of my kitchen. Once the installers realized it, they called the main office and left my home. For the record, the installers did a good job and were professional, but the main office failed them. After examining the job further (1 hour later) I called Hard Rock and told them I would fix the issue with some wood trim. I asked them to send someone back out. They REFUSED and said they HAD to cut a new piece. Well, 5 days later that piece did not get measured correctly and did not match. I ended up using the piece that was originally short and I fixed the problem myself. After waiting 5 days with a torn up kitchen. In my opinion, I would never use Hard Rock or Lowes again for this type of job.

    Susan helped find me the exact granite I had in mind for our small bathroom project. She kept in touch with me and sent a picture once she found a piece she knew I'd like. It was perfect! We used Hard Rock 3 years ago for a large kitchen project and both times have been a great experience. I highly recommend Hard Rock Stone Works.

    Partial completion of counter top.
    Darrell K.

    I ordered my granite tops from Lowes and they contract here for the actual install of the counters. There was an option to pick your counters or let them do it. My choice was that I would do it. I was contacted to verify my visit. The place sits in an industrial area not to far from the freeway. You are greeted as you enter. There is a display room to look at various floors or counters in the area. We were told that we would have to wear a hard hat as policy. We were take to the warehouse and shown the counter I selected and I was also shown other similar options. Well of course I changed my mind and picked another color. The change went over without a hitch. They scheduled the measurement and arrived on time. They than scheduled the install date and arrived early on that day. The only negative was that the back splash was not cut correctly so they had to take it back to have it re-cut. They called and rescheduled the appointment a week out. The installation was completed. Mike the install guy explained things thoroughly and was really apologetic about the mistake. overall it was good customer service, professional and I would recommend them as a purchase and install choice.

    a bathroom vanity with two sinks
    M P.

    Hard rock stone works, our heroes! For our bathroom remodel we special ordered a double vanity with top and sinks from a big box store. They came as a set but the funny thing was the sinks did not lineup to the cabinets. Being that is one of the last items to do in the bathroom we were stuck. Then hard rock came to the rescue. We went over and picked out a beautiful piece of quartz which they prepared and installed in short order. We ended up with a more beautiful piece, laid out better for our needs, and at a similar price to what we had ordered. I called over and Dave prepared a few slabs for us to view. He really knows the materials they have available and all the nuances. The young man that came over to measure and also the installation crew we're all fast, polite, and professional. Plus they adhere to Covid safety protocols in each interaction which was assuring. Overall we were super impressed. I'm posting a few photographs but I'm not sure that they do it justice. All I can say is we have an absolutely beautiful double vanity top. Thank you hard rock!

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    Gary S.

    Thank you, Janet, for the 5-star review!

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    Gary S.

    Thank you Mike. We appreciate the business!

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    6 years ago

    Recently had my kitchen and a bathroom counterop replaced by Hard Rock. Excellent service. I am pleased.

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    Page 1 of 2

    Ask the Community - Hard Rock Stone Works

    Review Highlights - Hard Rock Stone Works

    My wife and I randomly stopped by one day, met Dave Cercone in sales and he showed us around the entire joint!

    Mentioned in 5 reviews

    Read more highlights

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    The customer service is terrible they didn't seem to be interested in helping me. I went there…read moretrying to find a sink in the original color, but they only had white or off white. I only went there because I had special ordered original colors in the past. Then they wanted to sell me a cabinet, I seemed to be the "a big joke" to the three men.

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    Bummer - 5 stars became a 2 .5 Rob was great to work with- found a great reasonable granite for a…read morebasement remodel. Didn't want to break the bank . After installing- looks great. However 2 electrical outlets were not reinstalled- tried my best - can't get them in, or power restored. Called rob - said not their problem- but he can get another company out - at an up charge . Seems like granite need to be cut a bit more .

    We had scoured the internet for granite slabs and after visiting several shops found one we loved…read more My contractor had worked with a different granite supplier and they gave us a price, it was outrageous! I loved the look but not the price. I was driving by and found this shop. I went inside and met Brandon he showed me their granite selection, they had fewer choices but they had a sample that looked almost identical to the one we wanted. Brandon said I would be happily surprised by their quote. I sent them our dimensions and boy was he right. They offered a much more affordable price. Needless to say we placed our order, the gentleman came out and measured the space. Within days they were giving us an installation date. Ryan and Austin called and were here within half an hour. They brought in the granite, drilled a couple holes for faucet and garbage disposal button and installed each countertop. We needed a couple pieces throughout our kitchen, they did a great job making sure the process went smoothly and without making a mess. They made everything was cleaned and installed properly. We are thrilled and will highly recommend this company to anyone looking for tile, granite or other stone work.

    Complete Kitchen Design

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    I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

    I have to say CKD and their staff are awesome. So precise, friendly and efficient. Nothing was…read moretorn apart until they were ready to start and finished the job right away. Had our kitchen done 25 years before and it took months to be completed (a true nightmare). Joe Allen was so patient with us because we had no idea what we wanted plus he designed a perfect change that we needed. Every morning he showed up to check on the job and even helped with moving out all our old appliances. I enjoyed working with his son who also help in picking out backsplash and colors. We were so pleased with them that I would call them again and highly recommend them. Whats nice you can tell they love what they are doing and their work shows it. Another quick note CKD was so fast at coming to give us a quote and very reasonable. Eileen S.

    Hard Rock Stone Works - countertopinstall - Updated May 2026

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